Went to have my heat shield on my car tighten up. He had the car from 8:00 am until 4:40pm and…read morenothing was done to it.

My name is Malik peters and I was treated so awesome by the entire staff. They are extremely…read moreinformative and I was able to work hand-in-hand with my man Ray and he definitely gave me great bang for my book. It was extremely timely in his work. I had zero issues after Service and I get many compliments on the work I had gotten on my vehicle. These guys definitely know exactly what they are doing. Every tech inside is an auto expert. I will 100% recommend them to anybody I know ever and I also will be going back for any work that I want done or modifications, sometimes I might even go back just to say that these guys are this is a must go to auto shop !!!

So we have confirmed that I am high strung. Christian made me feel so much better. He is…read moreabsolutely A+ service. So the easy stuff offices clean, prompt service and goood listener. The most important part was being thorough. He came out and looked at my antennae. He was totally ok with installing the parts I bought. But he was concerned that an additional thing was broken. So HE SENT ME TO MAKE SURE HE GOT IT RIGHT!!! . How incredibly awesome that he didn't want to get in there and discover that it was worse than I thought! That is spectacular service and really caring about the client!! Will make sure if I need another part and will definitely take it to him to install!!!!!!

This place did an A+ job for me. I got quotes from 2 other shops, and the prices were about the…read moresame. However, I thought the components or equipment he offered were better than the competitors I looked at, and that the "small guy" would do a better job than some kid working for a corporation. HE DID NOT DISAPPOINT! The sound is phenomenal! He used superior mounts for the speakers, and even gave me some ideas when I sell the car! I highly recommend this place and will go back in an instant. I feel 20 years younger listening to my car stereo!!!

17 Months for a Repair -- Broken Promises, No Communication, and Zero Accountability!!…read more Seventeen months. That's how long it took Paretti to repair my 2023 Range Rover Sport after an accident. Per Paretti's own repair estimate that was supposed to be a 4-6 week repair once all the parts arrived. Parts delays accounted for about six months--but the real problem was what happened (or didn't happen) after the parts arrived. Months went by with little to no progress, constant missed deadlines, and almost zero communication. I was repeatedly promised weekly updates and even a meeting with the owner--neither happened. No courtesy car was offered, my insurance only covered one month of rental, and I had to buy another vehicle just to get to work. I was also promised reimbursement for my expired data subscription... six weeks later, nothing. I have complete documentation of unanswered calls, emails, and texts. This experience destroyed my trust in Paretti, and after being a loyal customer for years, I'm now selling the car because I refuse to be a rolling advertisement for them. If you value your time, money, and peace of mind--look elsewhere.

Let me start off by saying I am in total disbelief and shock that Range Rover don't stand behind…read moretheir brand! I was involved in an accident March 7,2024 and my doors on the driver side needed to be replaced. However my car completed August 7,2024 and the way Paretti gave me my car I was in utter shock. They did more damage than when I brought it there to the trim of my vehicle, grill and mirror! Management had the audacity to ask me if I brought it like that and began talking acid rain. They did attempt to fix their fuck up but it's still fucked up! I no longer want my Range Rover velar because of Paretti and their shitty service and getting a lawyer involved because of how they handled my truck. Dear Paretti Collision Center Management, I am writing to express my serious concern about the extended length of time my vehicle, a 2020 Range Rover Velar that has been in your repair facility. As of today, July 16, 2024, it has been 127 days since I brought it in for repairs. Throughout this period, I have made consistent efforts to obtain updates on the repair progress. I have contacted the collision center on a weekly basis, but unfortunately, I have not received a confirmed completion date. Furthermore, the lack of a loaner vehicle program has significantly impacted my daily routine. I am currently incurring ongoing expenses for both the vehicle note and insurance, despite not having access to my vehicle. While I appreciate the efforts of your team, the current situation is unacceptable, particularly considering Paretti's reputation as a luxury car dealership. The lack of communication and a definitive timeline is causing me considerable inconvenience. On 7/15/2024, I spoke with a collision supervisor (name unknown) who promised a callback within five minutes to confirm the arrival of a part. Unfortunately, I never received that call. Additionally, on the afternoon of 7/16/2024, I spoke with someone who exhibited unprofessional conduct by interrupting me and arguing during the conversation. This further amplified my frustration. I kindly request your immediate intervention in resolving this matter. I require a clear and realistic timeline for the completion of repairs and a solution to address the inconvenience caused by the delay. I am available to discuss this further at your earliest convenience.

Amazing staff and folks! We'll most assuredly be coming back…read morehere for future operations Flightline First are courteous, friendly, kind, and accommodating on short notice of our arrival Ms. Bell is the best, and we thank her for her diligence and dedication!

We flew in this afternoon and the team was amazing. Very friendly and helpful…read more N916SJ

Was able to get a new sound system the same day. Good service, but if you have the time get more…read morethan one estimate for your sound system. They were a little pricey.

In less than 3 months after they installed a stero, a little amp behind my seat and a shitty…read morelittle camera on the tail of the back of my truck everything went to s**t. The volume would randomly turn the music super loud and then silent over and over after I would hit any bumps in the road. As well as the amp gets too easily I fear it's gonna start a fire. I had to replace the battery and Alternator. All this happened so closely together that I never went back to them.

Worst service ever! Do not waste your time! Crooked! Not honest! Once they have your money the good…read moreservice is down the tubes!

Excellent service, We were on the bind on a Saturday…read moretraveling, and they took care of us promptly. Friendly and professional, good prices

I rented a scooter for the first time for a cruise. I was sent a verification email with Joel…read moreMunoz's name and phone number. I called to verify my order and he was so friendly. Fast forward to the day we leave. I get to the port and immediately was brought my scooter. It was seamless. The first day of the cruise, we were out to sea, and an alarm started going off on my scooter. I couldn't figure out what it was. I text Joel and he immediately responded with the answer to how to make it stop. I had moved a lever into the unlock position. I was so impressed with his customer service. I will always rent from them from here on out. If you're going on a cruise or need a scooter for any reason I highly recommend this company!

Noel Was EXTREMELY compatible to my needs. He even…read moreanticipated things I didn't know I needed. I will definitely use this service again.