Another 5-star service visit with A+! We realized our air…read moreconditioner wasn't cooling and there was a burning smell in the air. I immediately remembered using A+ years ago and being so impressed with their knowledge and honesty. My husband called & left a message (it was a Sunday afternoon). We were concerned about being without air because the outside temperatures were in the upper 90's. We got a return call within the hour and they said they could come out the next day around noon. When the tech, Louis, arrived he began inspecting the unit and discovered what might be the reason it wasn't cooling, as well as what was causing the smell. He did a thorough inspection and we were back with a working air conditioner! We initially thought we were going to have to purchase a new unit. Thank you A+ for providing excellent service.

Excellent. Just compare the reviews of this company with other services, the stats don't lie. This…read moreis a small company with excellent knowledge and personized service. Let's help support their excellent business ethics and knowledge of the trade. I echo all the fantastic reviews which came before mine.

Had great reviews. House call within hours of making appointment…read moreTech, Jadon was friendly, professional, quick diagnosis and repair!! Had other tech from another company come a week earlier and couldn't find anything wrong, he blamed it on ac ducts in attic, which was not the case. Highly recommend A++++++++++++++++++++

excellent service. The most thorough a/c service call I ever witnessed. He took the time…read moreexplaining items to be on the lookout and went beyond ensuring all components were running correctly. Highly recommended

Been using them for all my rental property emergency repairs and maintenance. They are honest,…read morereliable and flexible. Ricardo

This company is staffed with careless individuals that after failing to get an appointment…read morescheduled, just showed up one day. I allowed these pop-ins to inspect my attic for a duct replacement estimate and while up there I watched as one intentionally pressed down on the aluminum duct, flattening the top. They didn't speak English to each other in front of me, so I had to ask what was going on and I was just told "it's ok." I previously had another one of their staff appointed to inspect my attic, but he was literally unfit for the job and had to send out someone more able-bodied. Kind of funny, but also a waste of both of our time. One of the guys that answered the phone to take my original appointment had to yell "I CAN'T HEAR ANYTHING" to his co-workers that were carelessly chatting loudly while we were on the phone. I get the impression that they do that often and/or he's just not a great communicator. No proper introduction, no etiquette, no appointment pop-in, and ultimately no estimate either... but to add insult to injury, they squished my aluminum duct, potentially worsening my problem. I'm sure that if you're the kind of person that just lets service people come and do whatever they want without asking anything that you could end up getting somewhat decent work, but I'd suggest you find another company that has at least some common curtesy. I was a potential customer that they failed to get because of basic principles that seem to be lost on these individuals... You are expected at a minimum to: Speak English, greet customer, exchange names, explain what you're going to do, give estimate, thank customer.

I have lived in my house for around nine years and the a/c has worked all of that time, but I felt…read moreit was time for a routine maintenance. I had seen their truck in the area, and a friend had used them and spoke highly, so I gave them a call. GK, the technician, was extremely friendly and efficient. He looked through the system, showed me pictures of what he found and explained my options. What I really appreciated is that he stated that the system is working, so replacing anything is optional at this point. I'm so used to service people only trying to sell me something that this really took me by surprise. I'm very happy to have found Cajun Bear and will continue using them for any a/c service I need in the future. Hopefully, the distant future.

I wanted to support a local company that had been highly recommended by a friend, but unfortunately…read moremy experience was extremely disappointing. My AC system was struggling to cool my home. After inspecting it, Cajun Bear recommended replacing the evaporator coil. Before spending over $2,300 on the repair (plus additional service charges), I specifically asked whether replacing the coil would solve my cooling problem or whether I should replace the entire system. I was told in writing that replacing the coil would fix the cooling issue, and because I couldn't afford a new system, I relied on that recommendation. They also offered me a payment plan for the coil repair, which made that option financially possible. The new coil was installed, but the system never performed as expected. Within months I was paying for additional service calls. During one visit they cleaned the "dirty" coil that they had recently installed and stated there had been no filter protecting it. I was confused because a filter had been installed during a previous visit, and I certainly did not remove it. Later, when the system continued struggling to cool, I was charged again for refrigerant because I was told the original technician "might not have added enough for the warmer months." That explanation alone raised concerns for me. During that same visit, I was suddenly informed that a large opening around my air handler was allowing hot attic air into the closet and affecting system performance. I was then quoted hundreds of dollars to seal the opening. My question was simple: if this was such a significant issue, why wasn't it identified before recommending and installing a $2,300 coil replacement? The company had inspected my system multiple times. Today, despite spending approximately $3,000 with this company, my AC still struggles to cool the home during South Florida summers. It often runs continuously for hours, and indoor temperatures still reach 79-81 degrees while trying to maintain 75. Guests at my rental have also experienced these issues. The most disappointing part of this experience came when I attempted to resolve the matter professionally. I asked the company to either refund my money or send a senior technician to thoroughly diagnose why the system still wasn't working properly after the expensive repair. Instead of working toward a solution, I was told that my system was basically "garbage" and that I should have done my own due diligence before authorizing the repair. That was difficult to hear after relying on their professional recommendation and written assurance that replacing the coil would solve the cooling problem. I understand that older HVAC systems can have multiple issues, and I wasn't expecting miracles. What I expected was an honest assessment before investing thousands of dollars into a repair that did not resolve the problem. If the system was truly beyond economical repair, I wish I had been told that from the beginning so I could have put that money toward a complete replacement instead. I cannot recommend this company based on my experience. I encourage anyone facing a major repair to get a second opinion before authorizing expensive work.

Our AC "stopped working" this Thursday. I decided to try Yelp and the first message I got was from…read moreNikolas, from Fresh Ducts & AC Solutions Heating & Air Conditioning/HVAC, Air Duct! He was extremely professional and offered to check few AC items over the phone before his visit. Guess what? AC control had only tripped. It is now running! ‍ I'm so grateful that he offered to do that and for surethis company is my reference for future works! Awesome response, great help and professionalism! They also have a painting company that we are thinking of hiring to get our home ready for Thanskgiving!

I recently had an issue with my AC where both the outside and inside unit were working but. It…read morecooling. It was a frustrating night as AC units love to breakdown at night lol! My parents have hired BCool in the past and recommended their services. I called them first thing in the morning and they were very professional and scheduled someone to come the same day within 2-3 hours of my call! I was very happy about that. The gentleman that came was super nice and what I loved is that not once did he tried to up sale anything and kept in sight what he was here to do which was to make the AC unit blow cold air. He found the issue very quickly which was my capacitor, replaced it and unit immediately started working properly. I asked about maintenance as I bought this house in 2020 and didn't know when unit was last serviced. He recommended a cleaning of the inside unit. He showed me how filthy is was and how the line needed to be cleared. I was happy that I chose to do that as it gave me comfort that now the unit is up to date. I totally recommend them and will use them again without a doubt!!!!!

I chose B Cool because they were responsive and professional from the start. They answered my call,…read moreasked questions about what was going on, sent appointment confirmations, and the technician arrived within the scheduled window. The reason I called wasn't just because of a musty smell. My biggest concern is that whenever the AC kicks on, my eyes burn, my nose gets congested, and I start sneezing. I've been dealing with allergy-like symptoms for a while now, and I was hoping to finally get some answers. The technician spent quite a bit of time trying to figure out the source of the issue. After the initial diagnostic, I was told it would cost an additional $75 to continue investigating because the system was wrapped differently than expected and required more time to access. I agreed because I genuinely wanted to get to the bottom of what was causing my symptoms. In the end, I paid about $173 and still don't have a clear answer. There were several possibilities mentioned, but nothing definitive. I was shown a picture that was supposedly of my evaporator coil, but when I asked for a copy, I was told it would be uploaded to my profile. I never received it. What bothered me most is that I was left without any real explanation for what is causing the burning eyes, congestion, and sneezing. At one point, I was told I may just need to "get used to it" or consider replacing the AC because of its age. That was frustrating to hear after spending money specifically to find the cause of a problem that's affecting my quality of life. I don't expect every service call to end with an easy answer, especially with an older system. But I do expect clearer findings, better documentation, and more direction than "it might be this" or "it might be that." The company was professional and responsive, but I walked away feeling like my main concern was never really addressed.

The most honorable honest and conscientious AC company in South Florida!…read more Have the utmost confidence using them for any AC repair!

Prime Time was recommended by our A/C repair guy who said it was a good company with a father & son…read moreteam. We set up an appointment for an estimate the next day (Saturday) and met with Asiel. He told us that they could install a new unit (air handler and condenser unit) as early as Monday or Tuesday (it's been a while and I don't exactly remember which date he said). They require a 50% deposit and the remainder upon completion. We set up a date for install and gave them a deposit. There were 2 guys who showed up the morning of to work on the unit. They had a good system going with one installing the condenser unit outside and the other one installing the air handler inside. It was about a 7 hour job. We had no issues with communication or installation. Asiel was absolutely great with responding to our phone calls/texts. We would highly recommend Prime Time if you are in need of a new unit!

Juli and Francois, the Air Anytime techs, were here today to do semi-annual maintenance on my a/c…read moreunit: they were on-time, capable, professional and pleasant. Much appreciated.

Called them out to take a look at our AC as it was not turning on consistently. Was charged $200…read moreand was told it should be good to go. AC ran for about 10 minutes and turned off again, even though our place was still 79 degrees. So we called them back and were told that it could be something else now that will require an extra charge, obviously we then asked what about the $200 charge? We then received a callback stating they'll refund it but do not want to come back since we weren't satisfied and were given a different company to call. What a great way to get a returning customer! I guess we would should've been satisfied with paying $200 for nothing. Highly do not recommend unless you want to risk paying money and being told to contact a different company.