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Auntie M's Paw Spa

4.2 (13 reviews)
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Of course she's pretty, but we specifically and clearly requested a SUMMER CUT and the results are an absolutely joke.

First and last time customer. I painstakingly and clearly explained to the actual groomer (Marissa I think) that I wanted a summer cut - as short as possible. As soon as I started explaining this, the obstinate and self-righteous owner Michiele chimed in and began pushing back, along the lines of "I'm Auntie M and I've been doing this 30 years and summer cuts are not good blah blah blah." In other words, "nevermind what you want, you're getting THIS!" Nevermind a fleece coat as it's starting to hit 90 degrees outside. It seems that if you have any kind of doodle then she assumes she knows more about what you want than what you just clearly told her to her face. I knew then and there it was a 85%+ chance I was basically going to be paying $125 for a completely insufficient cut with shampoo and brush. They did a very nice brush job, but they IGNORED the haircut guidance COMPLETELY. I'm sure the actual groomer would have appreciated a $30 tip, but they are apparently disempowered and overridden by their employer. When I saw the results, I immediately thought to myself "Yep, NOPE... $0 tip!" When we got our dog back after 9 hours, it was as feared... barely more than a token cut w/shampoo and brush. And she was panting (still was a half hour later ) because she was hot. It was 6:15 and they close at 6:30. In some areas, especially the ears, it looked like they somehow ADDED hair. What was I going to do? Not pay and try to walk out with my dog? Ask them to fix it when I've got to go home and make dinner? No, I just walked away, took the sunk cost, paid Auntie M's for their F performance, and immediately re-booked with a groomer who will listen.

Linus after a few weeks after being groomed!

I have been bringing my medium golden doodle to Auntie M's Paw Spa since he was just a puppy. They have always done an amazing job with his grooming and left him smelling and looking wonderful ! He loves all the groomers and playing with all the dogs. The staff always goes above and beyond with the service.

Love this place! My dog is difficult and they took really good care of him. Andie is the sweetest! Very reasonable prices. Offers multiple packages. Doesn't crate plenty of playtime.

Mazie

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6 hours ago

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Review Highlights - Auntie M's Paw Spa

. I love how I drop Mazie off for a few hours so Michelle can groom her when Mazie is more compliant

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A Cut Above Grooming Salon - How cute is this little hanky they finished my girl with?!

A Cut Above Grooming Salon

(170 reviews)

Absolutely love A Cut Above Grooming. Kat is amazing every single time. My dog is always so…read morecomfortable around her, which says a lot since he's not usually that relaxed with new people. My puppy absolutely loves her. She has such a calm and gentle way about her and it really makes a difference. Not only is she great at what she does, but she's also just an incredibly kind and genuine person. The best part is they come to you, which makes the whole process so convenient. Highly recommend her to anyone looking for someone they can fully trust with their pup.

Been taking my dog here for years. Most of the time I was happy with outcome. I recently…read moreestablished a groomer to groom my dog everytime. My nervous doggie just loved the groomer Ashley. Sweet girl. One day I booked with Ashley and got to the shop and was told Ashley was sick so someone else did Munchies grooming. I took my dog home and was very disappointed. Just wasn't how my dog usually is groomed. I ended up calling and taking him back a few days later for Ashley to tidy up the cut. Fast forward to last month I made an appointment online on a Friday. When you book online it says REQUEST, WAITING for approval. I made the request on Friday for that Monday appointment. Well, I never heard back, never got a call, did not get a text , nothing. So Monday comes, I assume they couldn't honor my appointment. The shop calls me and tells me if I want to bring Munchie in, ever, I would need to pay for Mondays No show. I explained the situation how I did not get confirmation, no one called so I didn't think they could take him in. After going back and forth and this very rude female butting in to our conversation which they had me on speakerphone, I told the owner Nathan that I couldn't pay 120$ for the missed appointment plus another 140$ for a new appointment. I always tip 20$!!! Nathan tells me, well ok he will just charge me 60$ for Mondays appointment. I explain to him , what it says online when booking, it says request waiting on approval! It does not say confirmed! I have been a customer for years. I always tip. Nathan says no, Munchie cannot come back unless I pay the 60$. He said that I no showed a few times in the past. If that was the case, why was I never charged or this was never mentioned to me. And how can they just make up a No show price of $120? No one has ever said anything to me ever about a no show until this happened. I expected them to consider the thousands of dollars I have paid them over the years. And to consider that besides this incident that was not my fault, I have been a loyal customer! I take my dog to them once a month! Every month! But no, Nathan insisted either I pay for the missed appointment from that Monday or not to ever come back! I think that says a lot about them, and now that I have found MOBILE groomers who come to your home for same price and do a great job, I am happy this happened. Otherwise I would probably have stayed there giving them my money. All in all, Nathan does not value his customers, or this would have been handled differently. I am disappointed my dog means that little to them as a customer and my years of spending my money with them means nothing, but I am happy I moved on to this awesome mobile grooming! It is so nice, so convenient you know your dog is right outside in the van getting groomed. I don't have to wait around all day to see if A Cut Above Grooming is gonna have my dog 2 hours or 4 hours. The shop itself is not clean. There is usually dog poop on the ground outside, that stays there all day from when I drop my dog off, until I pick him up, the same poop is still there. Kinda lame considering there's 4 or 5 workers there sometimes.

Auntie M's Paw Spa - groomer - Updated May 2026

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