1. Auntie M's Paw Spa

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Alamo, CA

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Auntie M's Paw Spa

4.2 (14 reviews)
Closed • 9:00 am - 5:00 pm

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Humphrey (his cut not compliments of Auntie M's)
Christopher S.

NOT TAKING NEW CLIENTS I popped in yesterday on my way to the dentist hoping to arrange an appointment for my cocker spaniel. There was a groomer working on a dog at the counter when I walked in. I asked her if they were accepting new appointments and she said, "No, not really. We are really booked out..." I thought it was a strange statement given that she didn't ask when I was looking for an appointment or what type of service I was looking for. She just shut me down with a "No, not really. We are really booked out." After visiting the website, I discovered that the groomer who shut me down is actually the business owner, Michiele. I can't speak to the quality of work, but I think my experience does speak to the level of customer service you can expect if and when they decide to start taking new clients.

Of course she's pretty, but we specifically and clearly requested a SUMMER CUT and the results are an absolutely joke.

First and last time customer. I painstakingly and clearly explained to the actual groomer (Marissa I think) that I wanted a summer cut - as short as possible. As soon as I started explaining this, the obstinate and self-righteous owner Michiele chimed in and began pushing back, along the lines of "I'm Auntie M and I've been doing this 30 years and summer cuts are not good blah blah blah." In other words, "nevermind what you want, you're getting THIS!" Nevermind a fleece coat as it's starting to hit 90 degrees outside. It seems that if you have any kind of doodle then she assumes she knows more about what you want than what you just clearly told her to her face. I knew then and there it was a 85%+ chance I was basically going to be paying $125 for a completely insufficient cut with shampoo and brush. They did a very nice brush job, but they IGNORED the haircut guidance COMPLETELY. I'm sure the actual groomer would have appreciated a $30 tip, but they are apparently disempowered and overridden by their employer. When I saw the results, I immediately thought to myself "Yep, NOPE... $0 tip!" When we got our dog back after 9 hours, it was as feared... barely more than a token cut w/shampoo and brush. And she was panting (still was a half hour later ) because she was hot. It was 6:15 and they close at 6:30. In some areas, especially the ears, it looked like they somehow ADDED hair. What was I going to do? Not pay and try to walk out with my dog? Ask them to fix it when I've got to go home and make dinner? No, I just walked away, took the sunk cost, paid Auntie M's for their F performance, and immediately re-booked with a groomer who will listen.

Linus after a few weeks after being groomed!

I have been bringing my medium golden doodle to Auntie M's Paw Spa since he was just a puppy. They have always done an amazing job with his grooming and left him smelling and looking wonderful ! He loves all the groomers and playing with all the dogs. The staff always goes above and beyond with the service.

Love this place! My dog is difficult and they took really good care of him. Andie is the sweetest! Very reasonable prices. Offers multiple packages. Doesn't crate plenty of playtime.

Mazie

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21 days ago

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5 months ago

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2 years ago

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5 years ago

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3 years ago

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Review Highlights - Auntie M's Paw Spa

“. I love how I drop Mazie off for a few hours so Michelle can groom her when Mazie is more compliant”

Mentioned in 4 reviews

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Posh Pup Grooming - Overall horrible job

Posh Pup Grooming

(31 reviews)

Everyone has a different experience and opinion especially when it comes to getting a service done…read morewether if it's done on you or your fur baby. So you really got to try it out for yourself and decide if you like it or not. With that being said, I made an appt through their website after desperately needing of a new groomer for my dog, Peaches. I'm very satisfied with Vivian and her grooming salon. First, I do want to disclaim that my dog was very matted, very "dirty" and she's a elderly dog. So part of me was scared to take her to a grooming salon. But with a lot of care by Vivian and her teams. Peaches seems very happy and not as stressed as she used to be by previous groomers. What I really love about experience with Vivian were she's very detailed and explains the knowledge in what's good for my dog, what I should do, a lot of advices. She's not pushy either. And usually my dogs "cries" a lot when I leave her but as soon as she got inside. She was roaming around with other fur babies. Checking the place out...Which is rare but it made me feel comfortable. So I'm glad I stopped by. As for the price, it was pricey (it's because peaches was matted)... I hope next time, it's less (LOL)! I wish I took a picture of before but here's the after photos! Thank you

Absolutely Horrible Experience - Zero Stars!!…read more I took my 6lb Yorkie to Posh Pup Grooming and paid $180 for what was supposed to be a professional grooming with Vivian. I dropped my dog off under the impression that Vivian would be doing the grooming, but when I picked her up, I was shocked to find that someone else had actually cut her hair -- and completely ruined it! The haircut was uneven, choppy, and nothing close to what I asked for. My poor dog looked like a mess. I contacted Vivian (the owner) right away and asked if she could at least try to fix some of the damage, and she flat-out refused. No apology, no accountability -- just a complete lack of professionalism. If I hadn't paid in cash, I would've canceled the payment without hesitation. For $180, this was an absolute ripoff. I will never be going back, and I strongly advise others to stay away. If you care about your pet, do not take them to Posh Pup Grooming.

Auntie M's Paw Spa - groomer - Updated October 2026

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