I stayed here for one night and it was nice. I love the room, spacious restroom, kitchenette, comfy…read morebed, and views. The breakfast was stocked with great items as well. However, the fitness room is very small and the workout equipment is pretty cheap. The service was fine. It wasn't super friendly but also not bad. I would stay here again.

First, the hotel is very clean. Second, staff was helpful and friendly. In terms of location, it…read morewas fine. While a tiny bit more of an industrial area where it was located, it was in a fairly good location. I would definitely recommend the hotel for a night stay.

The hotel was extremely clean, and the rooms were pretty spacious. They have a dishwasher and mini…read morefridge/kitchen.The bed was firm but not so much as to be considered uncomfortable. The front desk staff were extremely friendly and helpful. Breakfast was available. The options were the typically convenient ones (bagel, fruit, muffins, etc), and they were fresh. I enjoyed my stay. Will likely stay here again when back in the area.

Modern, clean and comfortable hotel! Home2 Suites was the perfect choice for a quick weekend…read moregetaway. They also allow pets so our puppy was able to tag along with us as well. He loves sniffing around new environments so enjoyed the hotel as well I believe :). Our bed was a good size, comfortable and the room itself was spacious. We were also provided a welcome good bag with waters and snacks. The hotel also offers complimentary breakfast in the morning which was a nice touch. Reminds me of the old school hotel stays where the establishments as a whole really wanted you to feel welcomed and enjoy the overall experience from start to finish. We really enjoyed our stay.

Hilton usually has a cluster of their different brands next to each other, so we decided to try…read moreTru. Per usual, although I could check in on the app, I could not get my digital key and had to check in at the front desk. No matter the location, this is annoying. If you aren't going to let your guests get a digital key to bypass the front desk don't show it as being available and state it will be available after a face to face check in. The front desk who checked me in did not offer breakfast times either verbally nor with the room keys. I didn't find anything in the room to say there was breakfast and there was no sign stating as such in the elevators. Parking was great, the sheets were super soft and you could take a back road down ankle to the casino.

Got the job done. Clean and fairly quiet. Free breakfast was what you'd expect for a free breakfast.read more

The nicest employees of any HIE that I have visited this year…read more I do not often find myself in Lake Charles. In fact, I have never spent the night there until this stay. I had to be at a work thing first thing in the morning and booked this room about three hours before I arrived. Luckily for me they still had rooms. When I arrived I was greeted by the sweetest desk clerk I have ever met. She was friendly and such a great host. I was checked in and headed to my room in just a few minutes. The room was their version of a suite. It was clean, and cold, and made good use of the space. This appears to be an older hotel that was renovated. It is better than some HIE but on par with others. It is a solid choice for travelers. The only downfall of this hotel is the parking lot. It is oddly laid out and not very spacious. I would suggest parking by one of the side or rear entrances. It was busy up front. If I travel to LC again, this is likely where I will stay.

Stayed here overnight while working in the area. I was able to check in earlier than the stated…read more3pm check in time. Which I did appreciate after a pretty hectic morning. The two ladies that were there when I checked in were so helpful and very welcoming ( something you don't get at many hotels) . I was given a room on the first floor not far from the lobby. It was quiet and quite comfortable. Overall I had a good stay and I would definitely stay here again.

Clerk stole my CC number and charged $600 of pizza from the Pizza Hut down the street. She than…read moretried to with drawn money from my CC from Cash App! The manager wasn't any help! So as for service I wouldn't recommend this La Quinta Al though it's clean!

La Quinta's are kind of hit or miss…read more They are either brand new, still smell new, crisp and clean... OR, run-down, dingy, etc... Not really an in-between... This one is on the top end. It's brand new. Spacious. Clean. Rooms are clean. Was a pleasant place to stay.

Very pleasantly surprised with this hotel. Traveling for work, I have stayed at several hotels in…read morethis area just not at this BW. My room was enormous (see the photo). It turned out to be a real suite. A "suite" in most hotels just means the one room is a little larger. Here the main room was as big as a usual hotel room. The bedroom was actually in an entirely separate room (with a door) from the sitting/desk/front room. There was a TV in each room. It was almost too much spaciousness for just little ol' me! The sheets and towels were clean and fresh. The A/C was noisy but it worked very well. They only replace the towels every third day, or if you ask specifically for some. The whole hotel was clean and fresh. The lobby and hallways were well kept. The staff were friendly and cheerful. The breakfast area was spotless. When I ate in there, the staff were obviously taking great pride in the service and the food. The breakfast fare was the usual stuff you find in every hotel. The coffee was decent. Thumbs up to the ladies on the breakfast staff! I haven't stayed at a BW hotel in years, but after this trip I will consider them more often. This particular hotel has become my first consideration whenever I come back here. Thanks!

I was very pleasantly surprised by this hotel. My husband…read moreand I were on our way back home to Texas from Kinder, LA. We left later than expected and needed to stay the night somewhere. We found this hotel and stopped in on a whim. I know Lake Charles is a casino destination, but I didn't expect a hotel outside of those to be so nice. The room was clean enough, though I did find a tiny potential blood stain on the bedding that I know wasn't from me. The staff is really friendly, especially late at night which was unexpected because in my previous experiences graveyard shift workers aren't typically the kindest. The sweet older woman working breakfast on Sunday morning was a champ. She was consistently asking "What do you need baby?". She kept everything refilled and met every request that was made. The breakfast was really good too! They have a fancy coffee machine that makes lattes and can do shots of espresso. Perfect for fueling up before heading home or to your next destination. They had a sign at the front explaining their current construction being done. It listed all the plans they have for bettering their hotel. It was some really cool stuff from the sound of it like expanding the breakfast area and adding a movie room. If I ever found myself in this area again needing to spend the night, I wouldn't hesitate to return to this hotel.

Horrible state of disrepair. Room temperature was 84 when we checked in. The air conditioner unit…read moreon the wall was condensing onto the carpet, which was damp to about 6ft out. It didn't chill too well either The mirrored closet door fell off its hinges. Drywall tape on the bathroom ceiling was falling off. There were two Kleenex in the dispenser. The curtains were hanging halfway off the rod. The carpet was torn in several locations. Baseboard by the window was falling off. It hadn't been dusted, or even looked at, for some time. No restaurant, no bar, no breakfast of any type. The coffee packet holder for the room's coffee machine wasn't even for that machine. Their elevators sounded like they were on their last leg. The ATM didn't work. And both room keys stopped working in the early morning. Stay away. Stay far away.

When I first visited this hotel, it was shortly after it had been built and the overall cleanliness…read moreand service were much, much better. It's been a few years and I have to say, it's not the same Courtyard by Marriott it used to be. It's gone downhill... I'm not sure if COVID caused staff shortages resulting in the lowering of standards, but one thing is sure: their standards have gone down a lot. Upon entering our room, we immediately noticed that the bedsheets weren't tucked in all the way, sheets hanging on the sides, put together in a rush, a job half finished - kinda like how I would lazily make a bed at home, definitely not the professional standard. Walls, doors and surfaces are stained or scraped in many places, as if this were an old hotel in dire need of renovations. Except this hotel isn't even that old... The couch has mysterious white stains all over it - is it paint? Something else? Do I even want to know?? The chair has a large brown stain on it too. And the towels... Well one of the "clean" towels came with a big yellow spot on it - the photo doesn't do it justice, it's actually bright yellow. I'm pretty sure it's pee. I mean, what else could it be?? The lady at the front desk seemed tired and was a bit sharp. You could tell she was likely not having a good day, and seeing how poorly this hotel is maintained, I can only imagine the challenges staff are left to deal with. Management dropped the ball big time with this hotel. This isn't worth to be called a Marriott anymore. And because of its dramatically lowered standards of cleanliness, this hotel does not deserve its stars. I'm giving this hotel 2 stars only because the front staff look like they deserve a break. Will not be staying here again in the future unless Marriott gets their stuff together.