Great service, efficient and well priced. At short notice on a Sunday, was able to get my antenna…read morerepaired. Terrific customer focus and would not hesitate to recommend or use again. Well done Unmesh.

From the owner: Repairing lcd, plasma, led tv, Antenna installation, Dish antenna installation, Playstation repair,…read moreMicrowave oven repair, AV receiver, Amplifier, Mobile phone, TV wall mounting, Home service, Other electronics repair, Repairing all brands like lg, samsung, panasonic, sony, soniq, hitachi, sharp, yamaha, denon, kogan, sherwood, palsonic, kogan, changhong, philips tv, dvd, pvr, set top box repair service

Once upon a time purchasing white goods and big ticket electrical items was a considered and…read moreresearched consumer process. Options were weighed, pros and cons compared and alternatives deliberated over. Now its a drive to the local Good Guys and point at the biggest item just above your price range. Throw away consumer culture, cheaper imports and constant competitive pricing has reduced the level of consumer involvement in these purchase decisions as all the products are relatively same same. The service at The Good Guys is fine, the staff are friendly and only AS knowledgable as a tech savvy teenager. There is always a sale so no real feeling of "rip off" however the optional extended warranty for an additional $80 leaves a sour taste. My housemate and I just bought a TV from here and the experience was fine. No real hard sales and a marginally better product selection than neighbouring JB Hi-Fi.

Went in to buy a fridge. There was a decent range and the store person who helped us was able to…read moreoffer a slight discount on a product that was already discounted, which was great. However, very disappointed with the next part. There was an extended warranty offered for $80. I don't usually take the warranty because we already have pretty good consumer protection in this country (even though it is usually an extra hassle to get people to act on these). They told me that if you paid the warranty you would get $20 cash credits every couple of months and they could be saved up to use all at once during the year. Turns out that they completely misrepresented what this (what is known as the Concierge program) was about and how it worked. So I have missed out on 2 of the $20 credits because you have to use them within a few days of getting them (was absolutely not told of that). So my advice is DO NOT get the extended warranty and make sure you are well aware of the conditions of the Concierge program. Would have been okay if they hadn't lied to me about it. If I'd been told the real conditions very likely wouldn't have gone along with it.

Bought a washing machine for my grandparents and chose COD option. They came, delivered, installed,…read moreand even removed the old appliance within 2 days of ordering. Delivery guy was pretty helpful in explaining what the major differences were like why there was hot water connection (because they heat the water themselves), and tips on operation. Nice, easy and personalized service.

DO NOT use this service. Chris was rude and arrogant. We are in process of purchasing new business…read moreand wanted to get cool room repaired. We didn't understand process and were not aware of upfront costs to get quote of repair. When Chris advised there would be upfront cost, I needed to get approval from landlord before proceeding. I obtained approval and called Chris the next day, and he before I had a chance to advise that costs were approved, he abruptly told me that he wasn't interested in taking the job and hung up on me. Ridiculous business management.