I do not believe it, as a licensed professional, that this institution of improving hearing is as…read moregood as it professes to be. Upon calling for an appointment the first thing out of their mouth was what insurance do you have? I found that very offensive. I have excellent Medicare and I have an excellent supplement that pays 100%, I was informed they do not take that supplement. Upon calling back and asking for a supervisor, the person on the other hand, said this is her. Improper grammar, unprofessionalism, and really no concern for the patient. You may have a good reputation for various reasons, but as far as I'm concerned as a medical professional, You stink!

Dr Hough is great! He really does a fine job of making sure that you are going to love the aids he…read moreprescribes for you. He knows his stuff and you feel extremely comfortable in his care. Go get to hearing!

Dr Mila Duke is just a wonderful audiologist . She is always very attentive and listens to every…read moreconcern. She is very helpful. She has always addressed any concern I have had. I love Dr Mila Duke, i can't imagine having anyone else. Also, every staff member at Hearts, and I mean everyone is friendly, caring, kind, and compassionate. I have never had a bad experience, and I have been coming here since 2017..Always a great visit!

Excellent facility! Nice reps for the check in & check out process!…read more Brennan who was my audiologist was really great. He explained a lot of details and answered all my questions! It's not often to have your hearing checked and I know this was a doctor's referral but I did have one of the best experiences. Turns out my hearing is still good . . . . contrary to what my wife says!!

Our second son was born with a cleft lip and palate so this place is almost like a second home to…read moreus. Finding the right doctor is really crucial during this process and after our initial meeting with Dr. Glade we knew we wanted to work with him! His attentiveness and thorough attention to detail is incredible. Not to mention his amazing bedside manner. The front office staff is always on top of everything. We get reminder phone calls and text messages for every single appointment which if you were anything like me and forgets things this is super helpful! I emailed over Dr. Glade ultrasound photos before our baby arrives and he responded always. This is just unheard of for any doctor and really makes you feel appreciated and acknowledged. I couldn't be happier here and know my son is in great hands. Thank you Doctor glade and the entire staff you all are so helpful and great to work with.

Dr. Glade is fantastic. He is patient, is very knowledgeable, and truly seems to care. His nurse…read moreStephanie is wonderful as well. He has definitely kept us coming back. I do wish the front office was more welcoming, personable, sensitive, child loving... etc. However, each time I have had to speak with someone on the phone, it has been pleasant and they have been helpful. The nurses I have had so far have been good as well.

I was a patient in 2014 at their NW 50th location due to a car accident. My bill was paid by an…read moreinsurance company. The service at that time was great, and everything was fine. I recently had a knee injury, and decided to return to Ford Chiropractic . My experiences this time were horrible I have learned so many things, and I feel I need to share my experiences. Matt Ford is a good Chiropractor. His wife Chandra who is office manager, and his staff are very disorganized, and unprofessional. Beware everything is fine until you have a problem. I was a private pay patient this time around. I had a Physical, and called a week in advance to get my records. There was no return call, or response to email by staff. I had to get in touch 4 times. I finally received my records about 2 hrs before my appointment. I had to make a rush trip to their office, and that was frustrating. I tried speaking to Chandra about that matter as I felt it was a training issue. I also tried to discuss a previous issue. I had cancelled my appointment for the week as I had a loss I was dealing with. I received phone calls asking me why I was not at my appointments. When I expressed disappointment with Chandra. I was met with rudeness, and a lack of empathy, and accountability. She even told me she was going to pray for my heart, and felt sorry for the people who knew me? It was time I considered other options so I went back to her, and said that I wanted to settle my account. I told her what I owed based on the number of visits, and she came back to me with a different amount of visits, and supply charges I never received. I was also made aware that my card declined in April, but no one contacted me, and my card was fine. She also said I was at the office on a day that I wasn't. January 30th. Her defense I dated the form for that day which was an error on my part. I was there on January 29th. My appointments were mostly 8:30 am, and Chandra was never there. Once Chandra has your credit card know that you can't dispute your bill! I signed the paper authorizing them to run my card. She would not answer questions about the supplies I did not receive, nor the additional day I was charged. I showed her appointment confirmation messages, that showed I was not booked, and they were ignored. She made no clear indication of when she would mail my discount Chiropractic card to me when asked several times. This is the card you are signed up for on your first visit. Since I was getting no answers regarding my dispute I only authorized a certain amount to be charged to my credit card, over a two month period. Chandra was warned by email, but still had the audacity to charge what she felt was right, and still choosing to ignore my complaint. I now have to dispute what she charged with my credit card holder. Chandra's actions to me are criminal with a lack of integrity, and after seeing another review this is not her first rodeo. Chandra was very nice during my 2014 treatment, but this year she showed me how narcissistic, and fake she really is. There were other issues which I will note so people can make an educated decision about their treatment. I'm extremely disappointed I had to discontinue my treatment as I was starting to feel better, but now I'm relapsing to a certain extent. My appointments were mostly at 8:30, but every time I arrived the door was locked. I had to always knock. There was quite a few times their check in system was down. I had to be manually checked in, and appointments were delayed. While their dog was cute I didn't appreciate having my hair licked while I was getting traction. This is a medical business, and their dog was allowed to wander. Turnover of staff No staff would help you up from the table after traction. The traction/exercise room is open plan, and their is no privacy. No lead vest shield for x-rays.

I updated my review because I've called at least twice asking what my cost would be if I did just…read morethe adjustment without any therapies. Each time I'm told they will call be back "because the computer they check it on is on the other side of the room", instead of telling me they're busy and will have to get back to me. I've never once got a call. I've checked my EOB and I now know what the cost will be, but I'm not sure I want to go back if they can't return a phone call. What if I had an emergency? I'm a firm believer in chiropractic care, but if the vibe is wrong in the office, you won't get the full benefits of chiropractic care. The vibe in this office is EXTRAORDINARY! The moment you step into this office you're greeted by, Lisa (who is very sweet!) and then you get to see Monica (she is also VERY sweet) for therapies. I also love the music they play in their office, you will be continuously blessed by sharing the message, and what better way then to do it though a doctors office? The layout is great and it enables you to connect with the staff throughout your session. I would send anyone to Dr. Ford, because I know they would have a positive experience. This office is definitely a "dream team". I look forward to continuing my care with Dr. Ford and his staff here in Oklahoma City.

Excellent customer service, your questions are answered thoroughly. Dr. Pargeter explained…read morestep-by-step your treatment and will always ask if you understand the treatment and if you have any questions.

Customer service was great, Dr was always extremely nice! However, every appointment lasted less…read morethan 15 minutes and was exactly the same as the previous appointment. No specified treatment plans or localized treatment to the area I came to correct.

Had a 10 o'clock spot and arrived shortly after 8 as it was raining and across town so wasn't sure…read moreon traffic. The lady at the desk was very nice and got me all check in. Wasn't long and off we went. A couple of X-rays and into the patient room. Wasn't long and I met with Shannon PA-C. We went over things and suggested some PT so got tht set up. Recheck I. A couple months. Was a good visit and the best part is they got me out before my appt time which is great. So far the quality has been good.

Dr. Garlett and his staff are awesome. I could not stand straight up or walk well. I went in for an…read moreassessment and he did an adjustment and set up a few maintenance sessions immediately following. The treatment was exactly what I needed and in a few days everything was back to normal! I Can not praise this business enough. When you can't move you can't work. When you can't work you don't pay your bills. I was able to preform my normal job activities after a few visits and will be using them anytime I need a tune up!!

I've come here a few times and I really love how nice Nick is. He's very professional and does a…read moregreat job at explaining what he is doing and why. I always love my results after leaving and I wouldn't go anywhere else for neurotoxin injections. I really like the new location as well, it's perfect! The inside is nice and clean and it's much roomier than the last location. I will definitely be back.

I have been here several times and Michele and Nick are both great injectors! I have recommended…read morethem to several of my friends!