Carlos M. I have…read morebeen a costumer of future sound for about 10 + years when their installer Ken was around (RSP) but now the owner Peter has taken the sale and installing equipment. Around April 2026 I visited the shop in South City Ca. I was looking to upgrade my receiver he went right away and suggested a NAD receiver, also went on to demonstrate it with all his sophisticated gear, we decided to purchase and Have Install By him but he said I had to do some cable fishing thru my wall for him to run cables? He installed the receiver but at the same time wanted me to buy a remote valued at$2,050.00 (?) since I refused and return it now he does not answer my calls,Emails,text. Since the system needs tweaking. I will never buy a thing from him again,! On tap he charged me for install by the hour. Rip off.... Ps. Did not give me manuals nor equipment to set up speakers levels if needed.

Thank you Peter! My…read morewife and I had the pleasure of working with Peter from Future Sound, and we couldn't be more impressed. He took the time to walk us through the problems we were having with two separate systems. After Peter asked us specific questions, he knew exactly what the issues were with both systems. Peter was very professional and was excellent to deal with. He was very friendly, courteous, and as well as very knowledgeable. We recommend anyone to call Peter at Future Sound based on our experience, as well as others. In the future, I will continue to do business with Peter and his company. In this day and age, nothing beats the experience of having a true and knowledgeable individual who cares about taking the time with the customer to truly understand their needs.

Music Lovers Audio & Video is exactly what its name promises, and Spencer Giel is exactly the kind…read moreof person you want guiding you through one of the most rewarding and dangerous journeys you can embark on as an audiophile. I came in as someone just getting into the high end audio market, surrounded by gear I could only dream about, and Spencer never once made me feel unwelcome or out of place. I've visited other stores where you can feel judged the moment you walk in based on your wallet size. That was never the case here. As someone around my age with the same passion for amazing sound without millionaire budgets, he got it immediately. He worked with me from start to finish, helping me build a system that punches well above its price point. The result was a carefully curated blend of tubes and solid state that created a synergy I didn't fully appreciate until I heard it all together. He helped me select my Paradigm Persona 5F speakers, Audio Research LS27 preamp, Parasound A21+, AudioQuest Niagara 3000, and interconnects. Each brand chosen with intention, Paradigm out of Toronto, Parasound originally based right here in San Francisco, Audio Research from Minnesota, and AudioQuest from Irvine CA. Respected names with solid reputations in the audiophile community that fit my budget without compromising on quality. Any system I was curious about I was able to audition without any pressure or hesitation. That kind of access says a lot about how they treat customers. And it doesn't stop at the sale. They helped with three moves of my audio gear, something regular movers simply are not equipped to handle with equipment this precious. They also helped connect my system which is a level of service you just don't expect from a retailer. That kind of relationship goes well beyond a transaction. The store itself is filled with incredible gear across some of the most coveted lines in the industry. McIntosh, Audio Research, Boulder, Anthem, dCS, and speakers from Paradigm, KEF, Wilson, Sonus Faber, and more. They also specialize in home theater if that's your thing. Just be warned, every visit is a little dangerous to the wallet. And don't overlook their preowned section either, it's where real bargains hide. That's how I picked up my Audio Research preamp for half its original price. This place is a "Music Lovers" dream whether you are just starting out or building your end game system. Ask for Spencer Giel, he's the real deal!

Great gear and great staff! This store has a wide selection and fantastic demo rooms. The staff are…read morevery knowledgeable and friendly. Spencer was very generous with his time and spent a good 45 minutes discussing speakers, and amplification with me. He also allowed me to demo a bunch of my favorite tracks. I will definitely be back next time I am in town!

Antonio and Randolph are the real deal. Even if you don't spend four- to five-digit numbers on…read moreaudio equipment. Randolph helped me pick stands for two B&W speakers that I already owned, and even though they were from a different brand, they fit my speakers perfectly. When I noticed at home that the color didn't fly with me 100 percent, I called to check if they were available in a different one, which they were, and I could exchange them without any issues. When it was time to replace the cartridge on my Rega turntable, Antonio not only gave me good intel on available ones and the one he'd recommend for my purposes and turntable, he even installed and adjusted it free of charge. Never have I experienced any upselling here. Besides, if I'd want to spend, say, $500 on something and for $100 more there's a substantial upgrade to be had, I'd be thankful to know about it. Audio equipment lasts for a long time, so paying a bit more is a no-brainer in the long run.

High-end gear, low-end hospitality. I should have read the…read more1-star reviews first. They describe a specific, repeatable pattern that I experienced firsthand. I came in to audition Devialet Phantoms, intending to support a local store rather than a big-box retailer. I was immediately told demos require an appointment and a $150 fee, credited toward a purchase within a month. That unexpected barrier set a cold, unwelcoming tone from the start. The experience deteriorated completely during a demo of YG speakers paired with Goldmund amplification. I offered a neutral listening impression: the soundstage was excellent, but the bass sounded strained to me across multiple tracks. Instead of treating this as a discussion point or setup variable, Randolph (who identified himself as an owner) became defensive, questioned my "reference," and implied I didn't know what I was hearing. As a former Goldmund owner, I tried to engage technically--asking whether power delivery or buffering might be a factor. He was dismissive and uninterested in dialogue. When I clarified that I was describing my subjective experience, not asking to be convinced, the interaction became argumentative until he eventually walked out of the room. That ended any intention I had of purchasing here. In hindsight, it's entirely possible the bass character I heard reflected the voicing of the YG Sonja 3.3 speakers combined with the unforgiving nature of the Goldmund Telos 800--not a flaw, just a presentation choice. High-end audio is a relationship business built on trust and collaborative listening. This shop operates on ego and gatekeeping. If you want to be told what to hear, you'll be fine. If you expect a professional, consultative environment that respects the listener's ear, look elsewhere.

I ve had great experience with MLA in the past. Graham of MLA in the East Bay would bring items…read moreout to my home and put them in my system to evaluate. Then if I I chose to I could buy or return without any obligation on my part BTW, I've done business with both stores and found their sales & service to be excellent.

Found as I walking by. Went in, it's a very nice shop! I was not looking for anything in particular…read moreand just browsed around. Employees were nice and let me look and spend some time in the shop. Can't speak to price or anything didn't inquire about anything.

I never thought to write a good review for them till now. I…read morepurchased a blue tooth Pioneer Audi with Back up Camera in Feb 2018. I noticed that lines of the back mirror is more triangular than square. So I called them if there is a software update available for the unit. They said it's adjustable by setting. So I went the shop last Saturday. And they showed me how I can adjust the line the way I want. I feel their customer service is outstanding and highly recommend if you want to install a blue tooth backup camera for your vehicle. Quite often sales people are nice when you try to buy something. But after you buy a item, most salesman don't care about the service. But they are different. Hatch took care my issue. He is excellent. Thank you very much.

Audio Symphony updated the sound in my old school Tacoma truck. The new speakers sound a million…read moretimes better than to stock speakers, and the installation was fast. I made an appointment, dropped the truck off, and picked it up at the end of the day. They are COVID conscious and are respectful of personal space, so you don't have to worry about your space being invaded during a pandemic. The construction out front is a bit confusing, but they have their own private driveway / access to their shop just off of Pine Street behind the gas station. They used the existing, original speaker space to install the new ones, so everything looks the same, but the sound is MUCH better! They also insulated inside the doors, keeping the sound inside the cab. I use the truck for off road adventure, and they assured me the connections would be solid and not come loose. They also made it known that they stand behind their work and product and would address any future concerns should they arise. All in all, a great shop - These guys have been around for years and years and I highly recommend them.

Hal is a master at what he does. Very cool guy, knows everything there is to know about amp repair,…read moreand has tons of stories. Give this man your business.

Fresh from service! What can I say, Hal was funny and friendly. Communication was a breeze and the…read moreprice was super reasonable. Thats a win considering nobody even offers this service anymore. Hal can have all my business. You should give him yours too.

John (Owner) reached out to me and explained in detail about the issue they have been facing since…read morethe fire damage. The shop is in a very bad shape. I got my speakers back and he also returned the $150 initial diagnosis fee. Thanks John for running this business with high morals and integrity. I hope the store gets back in shape soon.

Since Yelp does ot allow users to "hate" reviews, I will respond to some of the idiotic reviews…read morehere. Yes there is a charge to look at any pice f equipment. This requires a lot of work, and this is ot a non-profit shop. I brought in several old Mcintosh vintage pieces. They needed a lot of work. One ended up costing a lot more to repair than what was estimated. They stuck to the estimate and asked if I would not mind at least paying for the additional parts needed. They basically lost money restoring an MP1-4 (look it up it is rare). they did it as a labor of love. They told me few were made and only a couple had ever come through the shop. They restored a pre-amp, tuner and power amp as well as the MP1. John explained what could and should not be done to bring these back to pristine condition. This is an honest good shop with techs who love working on vintage gear. I have to check if they are back up and running after the fire. I hope so!

Marc is an excellent and knowledgeable teacher who provides specialized lessons at an affordable…read moreprice. His skill at guitar speaks for itself, and his deep understanding of music theory has helped me approach guitar from new angles. Since beginning lessons with Marc I've grown more skilled and passionate about guitar.

I'm new to the guitar, and have been working with Marc for about 4 months (weekly 1-hour lessons)…read more Gotta say, he's just what I was looking for in an instructor: - Friendly, patient, and understanding of the chasm between what he knows (so very much) and what I know (practically nothing) - Smart, smart smart - Rigorous and expansive in his instruction, and my course of study - Regularly reinforces the spectrum of experiences I should have with my guitar - theory, technical focussed study, listening (ear training, recordings of songs, etc), changing the environment in which I play, performing (versus study), and, importantly, simple pure enjoyment All of the above would be great to find in an instructor, but, on top of that, it's so clear that mark LOVES music, the guitar, and teaching. That love and passion is inspiring as I work, learn, stretch and enjoy this new journey.