Called Dixie Overhead Door of Montgomery, AL also know as Dixie Electric Plumbing Heating & Air, to…read morecome out and look at my garage door because it was making a lot of noise. After looking at the door they tighten a few screws and oiled the hinges, for this they charged me over $200 dollars. The service was good but very expensive, I suggest shopping around, I feel $200 dollars was excessive for the service the performed.

From the owner: Dixie Overhead Door is a family-owned and operated company providing garage door repair, garage…read moredoor installation, and warehouse supplies including overhead doors and so much more. We proudly service all of Alabama with locations in Auburn/Opelika and Montgomery. The award winning team can repair your garage door, install a new garage door, as well as we have a full-service warehouse supply division also known as Dixie Warehouse Solutions. If you are looking for Harris Overhead Door, you've found us at our forever home with Dixie. One call to Dixie does it all for all you home, business and warehouse needs

River City Door installed a damaged garage door on my property and refused to replace with a new…read moregarage door or resolve this issue. As a retired senior citizen, I was treated very disrespectfully because I did not want to accept a damaged garage door. I inspected their product and installation and found that it was damaged, and I did not want to accept their installation! This company does not provide customer service after the job is installed. I had to file a complaint to the corporate office to get another company to replace the damaged garage door that River City Door refused to resolve. DO NOT TRUST THIS COMPANY!!

River City Door Company did a fantastic job fixing my garage door. My existing door had two major…read moreissues. The first was noise - it was so loud, even though I had used grease on all the hinges, springs, and wheels. The second was staying closed. I would hit the remote button to close the door, and it would go down half-way, then suddenly reverse and open again. It got to the point where I would have to push the button three times, and still watch the door to make sure it closed. The reviews for River City wer overwhelmingly positive, so I went to their website and completed the service request form. I submitted the form on a Wednesday and expected a return call the following week. That didn't happen - they called me back the same day, in 15 minutes. I spoke to Heather who assured me that they could fix my door. She was able to schedule a tech for the following Monday, from 10 to noon (aside - she could have scheduled it for the next day. The only reason she didn't was because I wasn't available until Monday.) On Monday, Wes (the technician) showed up right at 10. I immediately took that as a good sign. He was able to diagnose the problem immediately, then he fixed the issues. What he did next was the best thing, though. He explained to me what I needed to do to make sure the door remained in tip-top order. He also told me that the opener itself was fine and didn't need to be replaced, even though it was 18 years old. He finished in 30 minutes and was on his way. The total cost for the service appointment was $129, which was a bargain to me. I now have a garage door that opens and closes quietly, which is exactly what I need. If you have garage door issues and your own maintenance work isn't doing the trick, call River City Door Company. They will get your door in perfect working order, for a lot less than you think it will cost.

Xavier was awesome. Dealt with the broken garage door opener, had to remove and install a new one…read more Dude was cool with my kids, all around. When I get the other door done, Xavier will be requested.

Although interactions with the after hours telephone call service and the technician that came to…read moremy home were excellent, my issue is with the pricing to replace a broken tubular spring system to an exposed double torsion spring system for a 2-car garage door that would not close. I was quoted $1595 (parts/labor), I later found out the average cost ranges from $500-$800 in my zip code, so on the high end I was ripped off by $800 bucks or $720 if you deduct the 5% ($79.79) senior citizen discount I received. Do better Precision Garage Door Service.

Had a broken garage door spring. Charged me $750 to replace both springs. They installed 2…read moredifferent size springs and only 1 of the springs are bolted to the rod that lifts the door.

I had a task rabbit person install my opener improper. He said he would come back to fix it but…read morenever did which meant i could not open the garage door. Michael told me the motor was out. And the belt was loose. Helped me take it down. He was fast. Now I am able to open the garage door again

Such a pleasant experience. The technician was thorough and friendly. They send a picture of the…read moretechnician prior to arriving so you feel safe. The price was expensive but fair for the quality of work and customer service. The office personnel promptly return calls and explain all costs. There were several ways to pay (credit card, check etc). And Ive already received an email for the spring "check up" service.

BEWARE! Their estimate to replace my son's 30 gallon electric water heater was approximately $4000…read more That's not a typo, four-THOUSAND dollars. I went to Lowe's and bought a new one for $465 + about $50 worth of pipe, fittings and glue and did it myself. They appear to prey upon naive college students. I'm fine with businesses making money but an 800% markup is over the top.

Mr. Miller installed a new spring system to raise and lower my garage door that never worked…read moreproperly even after two attempts to repair it The door totally jammed after the initial installation and first repair. and jumped as it moved after the last one. I hired another company that said it was the worst installation they had ever seen. They said the rewind bar would fail due to faulty installation and that my 18' door required two springs rather than the one he installed. They removed everything he installed and installed a system that works smoothly. When I spoke to him about the problems he promised to come by and resolve the issue. He failed to come on the day he promised and did not respond to a voicemail I left him. After subsequently threatening him with legal action he offered to reimburse me $225 for the removed parts he installed if he could pick them up but refused to reimburse me for the labor he provided for an installation that was totally removed and replaced. It appears I'll have to take legal action to recover the $425 I paid him. While he was here he told me he was a Lexus salesman before he began his one-man business. He was a smooth talker but not a good repairman.

Robert Miller is the friendliest while being the most professional garage door installer I could…read moreimagine. He listens attentively to the customer's wishes and meets your needs within a very reasonable price range while delivering quality products and workmanship in a timely manner. I can't say enough about my experience with this service.

They have awesome customer service when they are trying to get your business but getting them back…read moreout to repair their workmanship issues is like pulling teeth (with your fingers). I waited over 10 months and they still didn't show. Came up with every excuse under the sun, finally saying it wasn't their issue but the concrete gave away. I just gave up. Proceed with extreme caution! Oh, and they delete unfavorable feedback and only keep the positive. This will probably be gone with a couple of hours. We'll at least they do that on social media. Probably can't in Yelp!

From the owner: Love more of your home. Transform your garage into a space where you will enjoy. We specialize in…read morefloor coatings which adds value to your home and protects your garage. We have multiple colors to choose from and the process is a one day installation. We also have a warranty that comes with our floor coatings which is transferable if you sell your home.