Hello, and good evening. I was at Vieux Duluth Restaurant today with some friends. We were served from a woman waitress, as well as a young man. The bread was cold, there was no water on the table. The plates from my friends were taken away suddenly while they were still eating with food still on their plate.
When the time came to pay, I volanteered to pay the bill. I first attempted with my card but I had forgotten the pin, so I told the waiter I was going to pay cash. The bill was $73.35, I gave him $80, he took the $80 and disappeared. I was calling on other waiters for my change. After 10 minutes of waiting for my change, he suddenly appears, so I ask him for my change.
With an uncalled for attitude, he gives me my change and shouts out at me that he will remain unpaid. He said that he served us "for nothing" and that he was "going to pay from his pocket". I asked him for some water, at that point, and he YELLED out, NO I WILL NOT GIVE YOU ANY WATER‼‼ in front of other clients sitting at their tables, looking at him, and looking at us with surprise.
The tips for the waiters in restaurants in Quebec are incorporated in the bill. He gave me back my change in the most disgusting, rude, and humiliating manner that one can imagine.
My friends and I were not happy with the service, and we did not want to give him any more than he is legally entitled to get.
That will certainly be our last visit there, that is for sure. I am so sad to see a restaurant of this calibre have employees that should not be there, or come in contact with the public in general. He was rude, humiliating, and with a temperment, that is not permitted under no circumstance in public places. read more