Great place to live! Safe Neighbourhood, beautiful buildings affordable prices, great amenities,…read moregood parking, and maintenance request were handled quickly. The only thing I have to say is don't even bother cleaning your apartment when you move out and just let them take it out of the security deposit. My wife and I worked hard to clean our apartment and followed everything they said during the pre-move out inspection and they only returned $50 out of our entire $500 deposit due to "$250 carpet cleaning" and a $200 sewage bill that was way higher than any we received while there. Just let them clean it for you and don't go through all that work, you won't get your money back anyway.

A Luxurious Living Experience at Fairmont at Willow Creek…read more Living at the Fairmont at Willow Creek Apartments has been a truly magnificent experience. From the moment I moved in, I have felt like I entered a space of pure luxury. The entire community is beautifully designed and perfectly maintained. The pool area is stunning and includes a barbecue setup that is perfect for relaxing or spending time with friends and neighbors. The property is always clean, well-kept, and visually appealing. The staff, especially Manager Carrie and her team, have been nothing but kind, professional, and easy to approach. They genuinely care about the residents and ensure that everything runs smoothly. Their attention to detail and dedication are exceptional. The location is also ideal. Fairmont at Willow Creek is close to shopping centers, fine dining, fast food restaurants, and two major malls. Whether you are on a tight budget or looking for upscale options, Folsom, California, offers every kind of shopping and dining experience. If you are considering a new place to call home, I highly recommend Fairmont at Willow Creek. Please feel free to mention that Faith Moore referred you--I would love to help welcome more great neighbors to the community.

we lived in the Sherwood apartments 3 different times in 3 different sizes. The 2 story 3 bedroom…read morewas our favorite. We liked how the patio had a door from the bedroom and from the kitchen to the outside. Upstairs was nice with 2 bedrooms. The master bedroom was downstairs. The living room was pretty small for it being a 3 bedroom apartment. If I had to live in any apartments in Folsom again this is where I would live. The location is one of the best. You can walk right to the Palladio. Walk to the movies, shopping, 2 grocery stores, many fast food locations, restaurants and even Sam's club. for having kids this is a great location. Lots of families live here and go to Gold Ridge Elementary School which is only about a 12 min walk though the neighborhood. You will find lots of families walking their kids too and from school daily. This complex is also gated. Even though it is gated, we did have our car stolen and the Sheriff found it 12 hours later in a ditch by Loomis..... car theft is pretty common amongst the apartment complexes in Folsom no matter if they are gated or not (it really does not matter)

I moved in 7 months ago. Where do I start with my…read moreconcerns.... management is RUDE - ... when you walk into the front office they have a demeanor of "why are you in here", or "what concern do you have that I can tell management about, and have them do nothing about it." First Issue - I was in the front office to use the public access iPad and printer that they have out to print out (5) papers - One of the managers came over as I was grabbing my papers from the printer, she told me that I'm not supposed to be doing this....? A week later, I needed a single page printed - the public iPad had been reconfigured with an access lock on it and the ladies told me that no-one can use that, or the printer. Awesome help, for the 2K a month I spend to live here. Second major concern - I was told the second community center would be open a few months after I had moved in - it's been 7 months. I asked again recently and "they're not looking at opening it anytime soon." This is ridiculous.... Third major concern - the main gym. A month into living here, the 55, 60, & 65lb dumbbells were removed or stolen. I am an active body builder and need these. I was informed by management that they would be replacing them in just a few weeks - that was 6 months ago and they HAVEN'T been replaced. Fourth major Concern, I live on the second floor and I have algae and dirt scum on my steps leading up to my apartment. It is a hazard for how bad it is. Management and Maintenance both said that they would take care of it and pressure wash it for me. After having to ask three times, when I was already affirmed that they would handle it, their response now is "We don't have a pressure washer." Seriously absurd. Fifth and last concern, The hot-tubs are warm at best, they're not hot. Disappointing, because I love a nice hot hot-tub, warm ones are bleh. I love this location and where I live but management, timeliness, and false accusations are not okay from a public service community team. They should spend a little money, and act on what they say they are going to do or be fixed to make the tenants happy. I pay a ton to live here at Sherwood, Folsom, CA.

After living here for 2 years, we're still very happy here. The staff are friendly, the maintenance…read morestaff are pretty quick, and we've had no major issues. They recently repaved the parking lot which was handled extremely well.

From the get go this place disappointed us. As you can see, roaches by the dozens was the last…read morestraw. The construction is cheap ans walls/floors are thin. We had an upstairs neighbor with dogs and a kid- stomping any hour of the night and lost sleep regularly. We had to move units at one point at our own cost. In addition, when we asked for service on ant pest control, not only did it take over a week (even when I told them there were hundreds including in our beds biting us awake) nobody ever communicated when they would arrive. My wife had to leave the house with our toddler for two hours unplanned or risk losing the chance for pest control. As some have noted, there are some unprofessional workers (a minority are quite nice- usually maintenance or custodial) that seem unfit (Cameron for one). The hallway carpet is so gross for a new apartment and there are dog poop stains (I've had to avoid full turd loads on the floor left for multiple days). This is not luxury- this is overpriced. They did a good job marketing cheap living. Trying to get out as soon as possible. DO NOT MOVE HERE. EDIT: I found at least one 5 star review was by their own employee here in yelp. (Name and photo)

Ruth, the property manager and her assistant were amazing when we first moved in and provided…read moreexcellent customer service! Love the community at this complex! Lot of people who love outdoor activities and their dogs. :) The property is well kept, and the floor plan is amazing! Also, love that the complex is owned by a local property company, gives back to the community, and takes care of their property.

While this property is visually appealing and offers nice scenery, my experience living here was…read moredeeply concerning. During my time as a resident, I experienced what felt like targeted and unwelcoming behavior from both management and neighbors. As an African American woman, these interactions often came across as discriminatory and created an environment that felt uncomfortable and, at times, hostile. A home should be a place of peace and safety. Unfortunately, I did not consistently feel that here. Instead, I experienced stress, scrutiny, and a lack of support when concerns arose. Because of this, I would advise others--particularly Black American residents or individuals from underrepresented communities--to carefully consider whether this environment will feel safe and supportive for them.

What's not to love about Iron Point??? Literally have the best staff, is always so clean and up…read morekept, I use the gym often and it's perfect for what I need! Maintenance is always so quick and communicates better than any place I've lived! Neighbors are friendly, the office stuff is so fun and creative with their resident events, my pups even made it on the newsletter for dogs of the month!! I am just so happy here, I needed to share again!

Our air conditioning went out and Elio came to install a temporary one while they fixed our unit…read more He came the next morning to fix it. Great service.

It takes a caring, committed and cohesive team to ensure our community at the Pique is safe, clean…read moreand orderly. The staff understand the importance and strength of building a healthy respectful community environment. They are responsive and reliable in completing maintenance requests, their communication reminders are respectful and clear, and they host fun activities at the club house. The team at the Pique work together to inspire a peaceful and kind community environment. It's a great place to live and the views of the valley are breathtaking. Thank you!

The Pique's Maintenance Crew always comes through. Bill, Josh, Hudson and everyone on Megan's team…read morehas gone out of their way to help me and take care of my needs.

This review is actually for the management not the apartment themselves because these apartments…read moreare BEAUTIFUL BUT the management is very bad. We had a 1 bed 1 bath apartment here. It was only my boyfriend and I who lived here We noticed our smud bill was rising in June of 2023 out of nowhere and we were confused because we haven't started using any new appliances or devices so we asked Management to check our ac unit to see if there was anything wrong. The maintenance guy came back to us saying they checked it and nothing was wrong and to contact SMUD to see what was wrong. (NO REAL TECHNICIAN WAS CHECKING IT). So from June all the way to September when we moved out, our smud bills were over $300 sometimes $500. And within this timeframe smud has been in contact with us , checking every device appliance outlet that was got and they even told us that even if we left EVERY device or appliance on 24/7 it shouldn't be NEAR the amount we were paying. So again in August I reached out to management and they sent a REAL TECHNICIAN into our unit and saw that the ac unit was messed with causing the AC to wrack up all these bills. Now we have over $1000 in smud bills and management isn't doing anything about it to help. We've been in contact with Management since sempteber looking to find a solution to this. We even asked if they would so kindly reimburse us for the smud bills we had to pay. Nothing. If only they sent a real technician in the first time, we wouldn't be stuck with these bills that are INSANE Heather Kelsey all of them have not been of any help to our situation and just stopped communicating to us about this issue. Management never cares they just want your money OH and not to mention there were ROACHES ALL OVER THE PROPERTY.

I called maintenance and he was unaware that the hot tub was not working. I emailed management on…read moreFriday evening and got an out of office reply that they will be back on Tuesday. No one has responded to Yelp. Pretty much crickets from management.

I lived at The Falls at Willow Creek for a year and overall had a good experience. The location is…read moredefinitely one of the highlights. It's central in Folsom, close to great trails, shopping, and everything you might need. The staff I interacted with were always helpful and professional. Adriana was wonderful when I first toured and signed my lease. She was friendly, knowledgeable, and made the whole move-in process easy. I didn't work with Trina or Danielle as much, but any time I did interact with the office team, they were polite and responsive. Overall, The Falls at Willow Creek offered a nice living experience during my time there, and I'm grateful to the staff who helped along the way.

I love the neighborhood I love the maintenance…read more I love the ladies in the office I love my apartment Ive had a concern/ issue since moving in and it is being taken care of.... Hope to be rectified soon. Me and my family are so grateful for the daily peace and feeling safe at night!

Stilllll enjoy living here marks and I don't plan on leaving anytime soon :)) Jennifer is amazing…read more ! Whenever I need something she is extremely attentive, friendly, and HELPFUL . Tony maintenance is fast efficient and responsive! Thank you !!

This complex use to feel like a community that was fairly nice. It is now unsafe, loud, dirty and…read morereeks of drugs. Dog poop is everywhere so be careful where you step. I guess no one likes to follow the rules that's stated on the lease. The amenities looks dirty so don't even bother using it. I warn anyone wanting to live here or still live here to get out as soon as you are able to. As this place has been declining rapidly in so many ways. Maintenance is to be desirable if you want anything to be done in a timely matter or correctly, very unprofessional. Lots of other tenants seem to have similar issues. Notes on office door with complaints. Such as water heater exploding from old water heater to mold. I wouldn't be surprised if this complex has roaches and internal structure damage on the foundation. Do your homework and look at other review sites and not just this one. Even the sister property overlook has awful reviews. Do they not keep up with servicing these things and just wait for it to flood someone's apartment. Hopefully you are not downstairs as all your stuff will be ruined. The cons outweighs the pros on a massive scale. If you are looking to live Folsom look elsewhere as it is not worth it. Maybe that's why everyone doesn't stay long. Good Riddance!

David and Payton did an amazing job coordinating the service of my AC system and thermostat. They…read moresent Todd, from Todd's Heating and Air Conditioning, to fix my AC issue. Todd replaced my thermostat with a brand new one and fixed my system in a fast and efficient manner. Great service all around. Thank you David, Payton and Todd for the amazing service!

Shout out David G for always taking care of my maintenance needs in a timely and efficient manner!read more