We were greeted upon entry and checked in. We waited about maybe 2 minutes before being called to…read morethe back. Took Kenn vitals and so forth. Dr. Patel came straight in and went over all the details and options with Kenneth. It was a lot to take in but great information overall. We settled on a plan of action that seems best. We love that fact that Dr. Patel answered all our questions and no question was too much. His concerns and care for me as a patient were heart felt and greatly appreciated. He ordered labs so we can get a baseline of where we are. Once we were finished with labs I was done.

Dr. Yanchak is terrific - thorough, responsive and takes as much time as is needed. Office staff…read morewere polite and did their jobs satisfactorily. their

Dr. Harmon's care is simply the best. He has cared for my husband and his chronic, intermittently…read moreacute condition for 4 years, and my husband would not trust his care to another unless Dr. Harmon was not available. Dr. Harmon's assistant, Sara, also provides prompt, kind, and efficient care. Conversely, office staff answering phones, scheduling staff routinely and with worsening results do not understand and/or pass on correct information. They also seem to run interference and insist they cannot schedule for Dr. Harmon and my husband must see another provider. Once this resulted in an N.P. referring him to another doctor to do a hospital procedure that was inconclusive because that doctor did not get adequate biopsies; following that, when my husband was able to see Dr. Harmon, he advised he never would have done such a procedure at all. When we can't get through to Dr. Har.on for days now, because Sara is on medical leave and the new office manager is on I definite leave, we are so frustrated. This practice must make changes and be accountable for ALL patient care!

I'm extremely disappointed with my experience at Peak Gastroenterology Associates, specifically…read morewith Dr. Patel. I felt that I was treated poorly during my appointment and, because of that experience, I contacted the office afterward and requested to see a different provider. I did not ask to leave the practice--I simply wanted to continue receiving care from another provider within the practice. I spoke with a supervisor about my concerns and my request to change providers. I was then left waiting for approximately a month without receiving a call back or an update. When I finally called the office myself today to follow up, I was told that I was being dismissed from the practice. What is especially upsetting is that I was trying to find a solution so I could continue receiving care. Instead of addressing my concerns or helping me transfer to another provider, I was ultimately told that I could no longer receive care at the practice. Patients should feel comfortable speaking up when they have concerns about their medical care. My experience left me feeling unheard and extremely disappointed with how my concerns and request were handled. I hope the practice takes a closer look at how situations like this are handled in the future.

Excellent medical services, however even with insurance coverage approval for 100% they require a…read more$100 deposit. However this medical group is extremely slow in refunding one's deposit even after they have been paid in full. This medical group seems to only initiate refunding deposits if you call them. Patient beware.

Colonoscopies are a necessary evil! The at-home prep the day before is the pits, but I kept…read moretelling myself, just get to the Endoscopy Center and it'll be heaven! I took the early morning gig, first one in, Yee RN was a gem, answering my questions, easing my mind and getting me ready for the procedure. Randy the nurse anesthetist came in happy and very comforting, letting me know about the anesthesia he would use to put me under. He wheeled me into the surgical room, Kathy joked with me, Randy turned on the Propofol, night-night. I woke up 30 minutes later, actually feeling great, no soreness at all. Dr Michael Baker MD came in and reported all he'd seen during my procedure, very positive guy. My sweet recovery nurse, Andrea RN disconnected me from all the lines and IV, let me get dressed and then walked me out to my awaiting car, twenty steps away! I so appreciated the way I was treated today at the Endoscopy Center of Colorado Springs! I'll be back in 7-10 years.

More than a pleasant surprise... first time here for the type of procedures they specialize in…read more The entire staff were friendly & professional & made the visit more positive than I expected. Big kudos to Dr Mann & his team‼ They are all rockstars in my book after the procedure that I was admittedly apprehensive about. And the "Bottom's Up Cafe"...nice

My nephew was in severe stomach pain. He was an established patient with Jill Dana. He had to go…read moreto the er, his pain was so intense. Left multiple messages with Dana over several days, NO RESPONSE. Even my nephews primary care couldn't get a response from them. STAY AS FAR AWAY FROM THIS PRACTICE AS POSSIBLE!