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    Louie Christopher Yc MD MD

    5.0 (1 review)

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    6 years ago

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    Emergicare Medical Clinics

    Emergicare Medical Clinics

    3.0(6 reviews)
    2.0 mi

    This place is now called Concentra and I went there a few days ago. I had an extremely positive…read moreexperience. I needed stitches because I was attacked and I was bleeding significantly. I didn't want to in debt by going to the hospital. I arrived right when they opened, they took me right away, and they took what was going to be an extremely negative experience and made it tolerable. They were empathetic and skilled. I couldn't have had a better experience somewhere else, it was amazing. I thought they deserved this review!

    DO NOT TAKE YOUR LOVED ONES HERE, CONCENTRA EMERGICARE, PUEBLO, CO! QUESTIONABLE BUSINESS PRACTICES…read moreAT WORST, SLOPPY AT BEST. I had to have surgery in Denver last September 24. A few days before surgery, September 19. I caught a common cold. I called my surgeon to ask if that was problematic? They said it shouldn't be a problem as long as it was not Covid, RSV, Pneumonia,etc and suggested I get a nasal swab at my doctor's office. Given that it was a Friday afternoon, my doctor was closed, so they suggested going to a walk-in urgent care and request a swab. I went to Concentra Emergicare on Elizabeth Street and explained my situation. They scanned my insurance card, took my copay, and swabbed my nose. I had no viruses to note, so they gave me an over-the-counter nasal rinse and wished me well. I was there, maybe 20 min. A month later, I get a bill for $353.00!!!!!! I thought that was OUTRAGEOUS! I call my insurance, Anthem BCBS, and ask them why they didn't pay this? My insurance, Blue Cross Blue Shield told that Concentra Emergicare DID NOT SUBMIT A CLAIM TO THE INSURANCE!! I decided to give it until the next billing cycle since their claim apparently had not gone through. In mid November I get a statement from Concentra Emergicare, dated 11-6, saying services provided totaled $383.00, credit for my $30.00 copay, balance $353.00. The bill also stated, "You were not eligible for insurance coverage at time of service." I call BCBS, they reiterate, THEY DID NOT DENY THIS CLAIM, THEY HAVE NOT RECEIVED THIS CLAIM. Then, just days later, I get a threatening letter from Concentra Emergicare saying to pay the balance due or the matter will be turned over to collection!! This was dated 11-8! Most creditors don't go to collection until you are 90 days overdue. I contacted them at the number in Broomfield to be told that they already submitted a claim, which I know is a lie. I have since begun getting collection calls. I have excellent credit and could simply pay this, however, Concentra Emergicare needs to be held to account for doing their job and billing the insurance. Then, I will gladly pay anything left that my insurance plan informs me is my responsibility. Since I have been ranting about this experience, I have run across two other people, with the same complaint, about the same office. What are the odds?????

    Louie Christopher Yc MD MD - physicians - Updated May 2026

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