My mother is 98 years old, and needs many home services. We've come across all type of people, but…read morethe ones that are consistently good (better than good--WONDERFUL) are BrightStar Care (@BrightStarCare.com, 610-254-0600). Dan, Colleen, and Jean are the administrative side, and they are friendly and accommodating and seem to be all-around great people. They have sent us two aides so far, Victoria and Rita, and we love both. They are so warm and attentive, they take very very good care of my mother and are a pleasure to be around. I feel completely comfortable with them in our home, and I am so appreciative the care they give. I can recommend BrightStar wholeheartedly.

John has been extremely helpful with my in-laws. We called Saturday night before Easter at 2AM and…read morehe was there at 8 AM to meet us, Melissa did the assessment and most importantly they got my mother-in-law to agree to have help with my father-in-law who suffers from dementia.

They don't except the medicaid waiver program, I wish they did bc they seem like they are a great…read moreagency

YPYW is fantastic all around. Both the owners and the staff are naturals at caregiving. They are…read morecompassionate, but also upbeat and positive. My parents look forward to Karen arriving, and she is a tremendous help! She keeps the house and them going, and it gives me peace of mind knowing that they are in the best of hands. Wonderful small business, we are so happy that we found them!

They are not allowed to help with lifting patients. They charge $25-28 an hour for services for a…read moreperson to sit there on their phones. If you list things for them to do for the patient, they don't know how to respond. These caregivers are usually on their phones or sleeping. The manager is very rude to deal with. never make up hours that were missed because they are very unorganized. If you have to deal with veterens, run the other way. They are there to take your money

From the owner: Home Helpers offers quality non-medical and personal in-home care to Drexel Hill and the…read moresurrounding areas. Our caregivers are trained to provide specialty care to clients with Alzheimer's, Parkinson's disease, and other mental and physical challenges. Call today to schedule a consultation.

We hired an aide for the day to be with our elderly relative at a family wedding. The…read morecommunication with Visiting Angels in planning this went very smoothly. The aide was phenomenal, travelled with our family member from NJ to Philly, stayed during wedding photos, ceremony and dinner with her, and brought her home. Thank you so much! She was able to participate and enjoy the wedding. Laurie B.

Quick response from their office booked interview the next day they gave good answers I've signed…read moreup too soon to tell much else but am hopeful-- to be updated when I have more experience with care givers

Would NOT Recommend! I've filed a complaint with the State!…read moreOne star given for the few "true" healthcare providers who cared for my father. During his stay, we observed inadequate therapy services, possible inconsistencies in occupational therapy documentation, unsanitary environmental conditions including rodents and roaches, and significant lapses in basic hygiene and patient care that caused him physical and emotional distress. My father was left in urine-soaked clothing resulted in worsened skin irritation, and the lack of proper mobility support appeared to contribute to a decline in his physical condition. The overall environment felt dehumanizing and emotionally destabilizing, ultimately prompting his expedited discharge home so he could receive the consistent therapeutic care and emotional support necessary for meaningful rehabilitation. A rehabilitation facility should be a place that promotes healing, dignity, and attentive care. Unfortunately, our experience fell far short of these.

I wouldn't even bring my dog here! Unfortunately, you can't write a review unless you pick at least…read morea star, this deserves zero stars This place is disgusting, it smells, the staff are horrendous and ignorant- if you love your family member do not bring them here. The staff will only wash the residence twice a week, so I went to wash my mother on my own, and the shower rooms are worse than what you would see in a movie during a jail spray down. The residents crowd the entryway to the building because there is nothing for them to do. The so-called nurses which I don't believe they are I think they are "unit clerks" who failed out of nursing school don't even make sure that the patients take the medication they're handing out. I found multiple pills laying all over my mother's room, and I took pictures of them each day I was there to see if anybody was cleaning the room-and that they would've been taken away. Even when I told the nursing supervisor and she came to the room and I pointed out the pill she didn't even take it off the counter. It's a very dangerous situation. I already called the board of health. They should be receiving a visit shortly. !!! They leave dirty sheets laying in the rooms once they strip the beds, full of blood and feces .

After 4 no show aides I told them not to bother! Besides not showing they would change the time of…read moremeet & greets w/out asking if I was available. The question is which is worse - no one to help w/disabled husband or aids that don't show? I told the guy in the office that I would be ashamed to work for an agency that has so many no shows & to not send anyone else. His response was okie dokie! Thank you kindly! I really don't think he understands what it is like to take care of a loved one or how hard it is! If I could give no stars I would!

This agency is not reliable. The caregivers 4 out of 7 days do not show up or leave at night while…read moremy mom is sleeping.