I am shocked at the negative reviews here because my experience was excellent. I brought my son in…read morefor a head injury late at night. We were taken to a room immediately after checking in, and the ER physician came in minutes after. Dr. Small was exceptional with both my little guy and helping me as an anxious mom! He gave me all the information I needed to feel empowered to make decisions. The radiology team was also amazing and so kind towards my son. This was the most ideal and positive ER experience I could have asked for. I truly am so thankful.

Left hand doesn't talk to the right hand Nurses and Drs were…read moregreat with one exception who was nasty and racist Scheduled procedures happen hours after they were supposed to an in general stay away We were seen almost immediately which was good but the next 15 hrs for a psyc issue was horrible Too bad hospital management doesn't see this reviews

Urgent Care hmmmn. I…read morewent on an early Monday (around 10:15 AM), so I didn't have to wait. But once the nurse asked me some questions and another nurse made the basics tests on me, I was waiting for around 45' in the office. They didn't check my eyes. Only reading. I guess I'm used to be better examined. I actually open the door and ask if the doctor was still available or what had happened. 45 minutes. Seriously? They tried to charge me at the front desk before the doctor sees me, $190. That's the crime you have to pay because of an eye infection. No one can avoid being sick, but it's more frustrating t

I went recently to accompany a family member who had an urgent medical need on a Sunday that…read morewasn't quite serious enough for the emergency room but needed attention before Monday. Our wait was between one hour and 90 mins to see a doctor, which is better than wait times at an emergency room! The facility and waiting areas were nice and clean. You can enjoy coffee, tea, or bottled water while you wait. However, one thing that they should do to streamline the process is to give out the medical questionnaire forms as soon as you check in with the front desk. Instead, they put your name on a list, directed you to sit down, and after waiting for a while, they would call you back up to the front and give you all of the forms to fill out, which I thought was inefficient. Still, the overall experience was much more convenient than going to a big hospital. Also, they have locations throughout the area so you can go to a facility close to home. Also, they now have a website where you can check wait times at the various locations before you go.

Having worked in various hospitals over the course of a forty year career, I'm fairly astute at…read moreassessing the quality of health care being offered at a specific facility. Atrium cared for my 97 year old mother as she neared end of life. The staff- nurses, CNA's, and physicians were very good with offering clinical information, answering questions, and working with the family to provide quality care to the patient. Direct patient care was very good- the nurses were attentive and responded rapidly to calls for assistance. When the end came the care team followed our requests for end-of-life care despite the natural urge to respond. Staff were very compassionate and respectful to the family who was there. Was everything perfect? No. But in the very complex world of health care, Atrium Pineville cared for my mother as I had hoped they would.

I had a horrible experience two times in a row. Incompetent nurses and very unfriendly assistants…read more My nurse insisted on taking my blood sugar every 4 hours (even though I am NOT diabetic and when I told her she wasn't going to check my BP every 2 hours, she threatened to with hold my prescribed medications. I will not be going back to Atrium Pineville.

Be warned that they refuse to do prior authorizations so you will end up paying significantly more…read morefor all your prescriptions since you won't be able to use your insurance.

I have been seeing Dr. Acampora for about the last five years and have received consistently great…read moremedicare care.

Whoever the front desk lady worker was yesterday afternoon Wednesday (03/04), was rude. You're the…read morefirst person people see when guests walk in and I got welcomed by sarcasm and sass. I hope you're never greeted the way you did to me when you visit a hospital. It shouldn't be hard to smile and be kind. 2 stars for the security staff next to her for being nice and greeting me.

My daughter has her 1st child at Atrium Union West in March. She loved her OB/GYN (Dr…read moreKenton-Haney) but her birthing experience was very traumatic, drawn out and difficult, to put it mildly. Due to complications, she was induced 3 weeks early. Check-in was Wednesday. The baby was not delivered until Friday. She had to go through 2 days of "procedures" medicines, balls, etc. to induce delivery. Long and drawn out. She was dilated and began pushing Friday am. Her Dr had to leave, however, so at this point Dr Ashley Cole took over. IF ONLY SOMEONE HAS WARNED US! So, I hope to warn others! In our opinion, Dr Cole is the perfect example of what a Dr looks like with they may be very skilled technically, but have no care, nurture, or bedside manner. Not to mention she has such an egotistical and arrogant attitude, topped with a harsh and abrasive tone in her treatment. The way she spoke to her patient, who was exhausted, scared, tired, in severe pain because of 4 failed epidural attempts, .... Was deplorable!! I now know why she does not see patients and that needs to stay that way. I am not sure that leaving vulnerable women in labor, in her hands, is any better of a solution however, if that was why that decision was made. Thank God the nurse working that day was there and able to step in and explain options, help with breathing and help to be a calming and supportive voice. The nurse explained the vacuum process vs the Forceps process. We decided to try the vacuum because I could see my daughter was exhausted, and in distress. My daughter even said at one point "Why is she talking to me like that?", referring to Dr Cole. It was heartbreaking to watch as a parent. My daughter also experienced a level 2 tear in the delivery process as well, Dr Cole did do an excellent job on the stitching to repair the tear... so I give her that. Next dismissive & disrespectful act... (yes, there is more), dad was there to cut the cord. But Dr Cole just cut it and passed the baby on. This once again, caused trauma, and made us to think that something was wrong, since we had informed the nurse that dad would cut the cord when they asked. Another dismissive and disrespectful act by Dr Cole. Pros: * Prenatal Appointments at West were good and facilities are nice. * Dr Kenton-Haney is a great Ob/Gyn and has a wonderful personality (Highly recommend at a different location for birthing) * West has Beautiful Hospital Grounds (but do not recommend you go here) * Some of the Nurses were great (but only a few) Cons: * Failed epidural that took 4 tries (while in Labor pain) due to lack of skill and correct tubing, and it still did not work at all! * Facility not equipped with needed medical equipment (or tubing) apparently * Severe back pains after Epidural on top of the contractions and delivery pains * The hospital was not equipped for any escalations. Baby transferred to Pineville NicU for a low temperature due to lack of proper assessment equipment. * Most Horrible, belittling, disrespectful treatment by attending Dr (Ashley Cole) * Dr Cole was very disrespectful in so many ways * Dr Cole was very dismissive of my daughters pain, several...dismissive and disrespectful actions * Dr Cole cut umbilical cord when father was right there * Main Atrium hospital location in Union is very old, dank and needs updating. In summary, I do NOT recommend having a baby at Union West. The main Union location is very old, dank and needs updating, but West has Dr Cole, and you want to avoid her at all costs! I am a firm believer in being fair and showing some grace. But Dr Cole showed none to my daughter. She really needs some serious personality / bedside manner intervention. You should not be a Dr if you do not care about people! You should not deliver babies if you do not like to do so, or care for the women delivering them! Whatever her issue is, it caused trauma and what should have been a maybe difficult but yet beautiful experience, was a traumatic, painful and a disrespected one instead.

Went back to AFC Urgent Care Ballantyne on 5/8/2026 for a follow up on a possible sinus infection…read moreas well as a skin rash. Was greeted again by sweet Sophia, met with PA Layne and MA/XRAY techs Nicole & Daniel. No surprise, everyone was wonderful. Got some helpful advice from Layne & an Rx for my skin that has been helping. Once again, I highly recommend! :-)

Getting an Xray for my Knee and Rhonda at the Front Desk is so Pleasent and Kind. Not just to me…read morebut to other patients coming in and out as well. Very uplifting and sweet. I've been to this location probably 4 times now & Will not go to another location. Highly recommend this location because of the staff.

I'm a licensed massage therapist and get chronic pain between my shoulders. I tried this light…read moretherapy laser since I didn't have a lot of time for a full massage session. I would recommend this for anyone that is short on time but in need of pain relief.

I recently had some acute pain in my hip and decided to try laser therapy. I was extremely pleased…read morethat after only one treatment the pain was completely gone! Amazing! Jodi is 5 star fabulous!

Undo my surgery. Can't go back. I definitely do not under any circumstance, reccomend this. Never…read moreever had issues like this in the past.

I have never written an on-line review but am more than happy to break my record following my…read morerecent experience with Dr. Sean Freeman and his extremely impressive staff at The Center for Plastic Facial Surgery in Charlotte, North Carolina. I am a gay professional man living in Honolulu, Hawaii and just turned 65. I live a great life but was unhappy with my appearance on several fronts. I had upper eye lid surgery which eliminated my "about to go to sleep" look and expanded my vision by at least 15%. At the same time, I had a procedure to remove under-eye bags which I felt aged me. Both procedures went well but unfortunately the lower procedure left very dark bruises under each eye which were not getting better with time and expensive topical treatments. Both my well-respected eye surgeon and dermatologist in Honolulu told me there was nothing further "medical procedures" could offer me. To add insult to injury, my dermatologist sent in an assistant to counsel me on makeup tips I would need to utilize for the remainder of my life. That was not for me. Around this time two of my closest friends originally from the Charlotte area told me about Dr. Freeman. Each had great results with his specific techniques using CO2 laser resurfacing. Although I was extremely nervous, I trusted their judgements. This was my best self-care decision ever! From my very first encounter with the staff of The Center for Facial Plastic Laser Surgery, to my first Zoom meeting with Dr. Freeman and throughout the in-person process, Dr. Freeman and his entire team could not have been better. Each person I dealt with was extremely professional, informative and simply an absolute pleasure. The process was fairly painless; I achieved noticeable improvements every day and my end results are even better than expected. In addition to eliminating my dark under eye bruises, Dr. Freeman also removed old chicken pox and acne scars on my cheeks and a scar on my nose that had bothered me since childhood. I also feel like my appearance is 10+ years younger than my age and my self-confidence is better than ever. I highly recommend Dr. Freeman and The Center for Facial Plastic Laser Surgery to anyone considering any facial procedures. I would also not hesitate to return to this very talented team should I need additional assistance in the future. Finally, I sincerely thank Dr. Freeman and each team member for their quality care. Much aloha, David

Great experience with the whole staff. They accommodate my crazy schedule. I've had great results…read moreon their HcG program, which is a great deal. Their program is 30 days versus the 3 week program or 6 week program, for me this is just the right amount of time. The program comes with a year of weekly B-12 shots and a deeply discounted rate for repeat rounds so it's great if you have more than 20 pounds to lose.

Wow!!! This place is amazing. Life changing experience following their plan. Super…read moreknowledgeable and patient to answer all my questions and concerns. After going through some personal issues that saw me gain some weight after keeping it off for 4 years I am super excited to go back again. It's a shame they got some negative reviews do to a 3rd party issue. It's shouldn't take away from what they offer. It is a weight loss program. And after going through the program at 40 I was in the healthiest shape since high school. Please, if you are interested in getting back into shape, InShape is the place to go! Trust me!!! I got the results to prove it!!!