I was beyond impressed by how quickly Aylen jumped in to help me. As a placement specialist myself,…read moreI reached out to her for some guidance, and she went above and beyond to help me with everything I needed--even though she absolutely didn't have to. Her kindness, professionalism, and willingness to help truly stood out to me. It's not every day that you come across someone who is so generous with their time and genuinely wants to see others succeed. I truly appreciate you, Aylen, and the way you represent the company. They are extremely lucky to have you. :) I have to say, I highly recommend this company, and especially Aylen! Thank you for being so amazing at what you do and for being someone who is always willing to help. It definitely doesn't go unnoticed!

My sincerest gratitude to Lise for her expertise, compassion and professionalism during a difficult…read moretime for me and my family. She was a comforting guiding light as we needed to quickly come up to speed on an area I was basically clueless about. She stayed in contact and provided realistic options. I never once felt like she was motivated by a referral fee as I did with other contacts who reached out and could definitely see that she was placing the needs of my father and my family first and foremost. HIGHLY recommend.

I can't say enough positive things about the kindness and attentiveness of the staff. Facility is…read moreclean and inviting and the food smells delicious during dining hours. Lots of onsite amenities including 24 hr nursing care, rehab facilities and the fun stuff like a movie theater, heated pool, and game room. Units are clean, modern and give an open feeling. I

I toured the property for my Grandmother, and the customer service is so phony and condescending…read more James acts like a diva and the nurse Kathy is unfriendly. The parking is just horrible, and there is absolutely no curb appeal whatsoever.

Autumn Villas was the perfect place for our mom at age 96. The staff was compassionate and…read morecompetent. It was a very homey environment. They were very welcoming to family members. I would recommend to anyone seeking quality senior care in a beautiful environment.

My mother and I both agree this home is fabulous! Not only is the home beautiful but the staff is…read moreamazing. I wanted the best for my mother and am so thankful that Autumn Villas is her home. Thank you all for taking such amazing care of my mother can not express my gratitude enough.

High percentage of retirees have P.hDs. Very Friendly all…read morewho live here. From the height of buildings one can see all over the city-- There are two towers connected through walkways with round level-parking space below. Care givers are thoughtful and knowledgeable, and Management is attentive to the needs of all.

I don't live at Vi (I wish!), but I frequently speak there as a public lecturer and musical…read moreperformer, work I do at numerous retirement residencies and life long learning centers, and to be perfectly honest, Vi at La Jolla Village is truly outstanding. It's a beautiful place to visit, the staff are kind, focused, and highly professional, and the level of attention to detail is remarkably rare. You can choose from a wide variety of options, but you simply cannot do better than Vi at La Jolla Village.

Highly Recommend this place for Elderly and with Alzheimer's. Great place Neat and clean, and with…read moreGreat Service!!

The residents at Clairemont Guest Home are so well cared for. The staff there are very caring and…read morereally put the best interest of their residents first. Monette is the best, the home is very clean and welcoming. Thank you to all the wonderful staff!

From the owner: Welcome to Clairemont Guest Home! Since 1998, our family has offered quality, assisted living to…read moreseniors with dementia and other health related limitations. Our home provides each of our 6 residents with a private room. Our caregivers who have worked for us for many years are the back bone of our company. They prepare home made nutritious and delicious meals and provide housekeeping and laundering services daily. With two nurses in the family, it is important to us that our caregivers are equipped with the knowledge and skill to care for each and everyone of our residents to ensure that all their needs are met. We look forward to meeting you. Please contact us directly for a tour of our sweet home!

Office experience, the gym, pool, movie theater, library, staff is very helpful and very nice…read moreremembered my name, services are great. No other building in La Jolla like the Pacific Regent. Thank you, Magnolia & John Veblen

After working here for 6 months, the management team became verbally abusive, ignored labor law…read moreviolations, ignored EO violation, abused power and targeted employees for termination that had showed any comments or spoke up against the the above matters. Favored family and friend employees and temp hires above permeant staff, to the point where temp hires and family employees were not reprimanded for tardiness, unexcused absences, physical/verbal altercations of profanity, breaking dishes and throwing trays in front of patrons and residents. Many residents have made complaints, but the management team continues to place blame elsewhere, stating "That's not happening here". Do not work here, worst mangers I've ever worked for.

Assisted living in San Diego, California…read more.. My father's cousin is going to be 93 years old in a few months. She's quite independent and is still mentally sharp. However, the body needs some physical help - like taking a bath, cooking meals, doing laundry, etc For piece of mind, my aunt lives at Brookdale. The staff are very nice and check on her to make sure that she remembers daily tasks such as coming to the dining room, taking her medication, and more. She has a private room and bathroom. The big screen TV that my cousin installed is great! She enjoys her puzzle books, letter writing, and chatting with her family. I'm so glad that Aunty is staying at a nice, safe place! It's makes me want to visit her more because there's no foul odors, temperature checks are done upon entry, and aunty's room feels like her old home!

Unlike all of my other reviews, this is the first time I've ever given a 5-star to an place BEFORE…read moreactually experiencing someone move into the facility. I'm writing this as I've visited numerous senior care places both as part of my job and just recently, on behalf of a friend of ours. I love to acknowledge good service and kindness and it was easy as baking a cake. I was impressed with the flexibility of the administrative staff; as our friend needed to cancel an appointment, then he rescheduled twice for a tour. The receptionist, Stacey, went above and beyond the call to find and deliver some delicious food without a reservation. Ashley was both direct yet gentle when doing a health assessment, and the chef also was most accommodating. Last, not least, both Marisa and Audrey S. were the icing on the cake as they made us feel welcome and look forward to coming back!

My father lived here until his passing, about 3 years, and while i went to visit him I was amazed…read moreat how terrible the conditions were, the carpet in the hallways was stained and smell of urine was lasting in the halls. I mentioned it to the staff there but they have yet to clean the carpets, I was also surprised by nursing staff at the facility, some people are not cut out to helping the elderly, they need to have patience, and treat the people that live there with some time of respect. I would not recommend this place. I also called to speak with the manager about the experience, but neither EJ Lewis, nor Andre still have time to contact me. I left my email and phone number for follow up. About some of the issues I mentioned, but recently attempted to have my lawyer call them about some of the concerns, again doesn't appear that anyone wants to talk to me about it. So I just decided to start leaving this review online in several different places. Maybe someone in upper management will return my calls.

My dad first moved into Novellus in April of 2022 when it was still Brookdale, and was a resident…read moreuntil June of 2025 when he passed... The entire length of his stay, the nurses and staff always took really good care of him, and made his last few years as comfortable as possible, even when they were short staffed... When dad first moved in, everything was top notch... but after about 18 months, I started to notice that things were going down hill... The staff, who were always amazing, were way under staffed, and Emily, the gal who was in charge of everything, was really doing a number on the place... None of the staff were happy, and when many of them moved on to work at other facilities, it was a huge loss to Novellus.... I was at the point where I was looking for a new place for pops... Luckily, Emily was let go several months ago, and replaced by EJ ... Since then, EJ , Shayla and Elizabeth have really turned the place around, and into the place that my dad moved into in the first place!!! My dad had a rough last 4 months, but the love and care from all of the nurses like Michelle, Sylvia, Perla, Elka, Minerva, Antonia, Sam, Cristina and several others, really made a difference, as they all had a way of getting my pops to smile!!! I was there every night to see my dad, and I got to know all of the staff well... The ones that have been there for a while, combined with the ones that were recently hired with the new management, are all amazing!!! And while there was a decline for a minute, I would highly recommend Novellus for your loved one!

looking at places potentially for my parents and this place, right on the water at la jolla cove…read moreand next to the art museum would be perfect for them! One really important thing to consider is, this is NOT an assisted l living facility, they are senior living and apartments.The only downside would be the seals and sea lion smell! I can barely handle that stench for very long. My parents love museums, art, culture and anything creative! Not super close to me, like next door but also not far away! The rooms are pretty nice, maybe a little small but not terrible or anything. Def will consider this one for sure. So many to look at! Prob look at 5-10 more places for them. Def recommend Casa Manana if you can handle the smell. haha

The location is incredibly misleading. From the outside, the beautiful beach surroundings make the…read moreplace seem inviting, but unfortunately, the disappointment starts the moment you walk inside. The property appears extremely run-down and poorly maintained, with chipped paint, worn-down walls, and an overall neglected appearance. What could have been a beautiful experience is completely overshadowed by the condition of the establishment. The atmosphere inside does not come close to matching the beauty of its surroundings. It's disappointing to see such a beautiful location being let down by a place that clearly needs significant attention and upkeep.