Photoshopped before and after pics- did not do ANY deep cleaning when the expectations were put in…read morewriting along with a walk through. She was significantly late, here for hours doing nothing significant- 6 hrs later, it smelled good, we wanted her gone, it was dark, it seemed fine until the next day when our company arrived and it was clear that she did not do anything we specifically asked. no grout, shower glass, appliances, inside windows- nothing our derp clean included- best yet 'I don't make beds'. This is a fraudulent business. She tugs heart strings- and incredibly manipulative. Also super expensive. Zero work ethic, zero result, deserves zero rating. I reached out 3 times in hopes of avoiding leaving a bad review.

From the owner: Get a "Fresh Start" when you choose Fresh Start Cleaning Solutionsread more

Fantastic group! They arrived on time, very professional, went beyond what any other carpet…read morecleaners I have used before would do. And the price was reasonable. They are definitely my go-to cleaners!

From the start, the company had great communication. They were able to accommodate out small job,…read moreeven though it was in an apartment. The technician, Zach, was pleasa and did a good job. We definitely recommend this family run business.

Well we finally found a extremely good home cleaner who is honest, dependable, on time, and does a…read morevery complete cleaning job...very thorough and does the little things without being asked to. She is not only thorough but sets a fast pace and doesn't take breaks or phone calls. And when she brings a helper (which is not all the time) they are as good as Maria is...and she supervises them well. She said she services all of Harnett County and some surrounding areas. We are in Dunn and soooo happy we found her...my wife is very pleased as am I. The house smells so fresh and clean when she is done.

Wonderful job! Attention to detail, thoroughness, very sweet ladies, and my house smells clean as…read morewell. I'm so happy I found Vivi's; I'm signing up for bi-weekly cleanings.

I have used Vivi's Cleaning Services several times. They are very professional and kind, and I am…read morepleased with their work. I have tried other cleaning companies, but their work does not compare to Vivi's as I don't notice any missed spots with Vivi's. I will continue to use this company when I need cleaning services.

The team did a great job overall. I can tell they were conscientious of doing a thorough job. A…read morefew spots were overlooked (dusting ceiling fans and a shower tower that holds shampoos and conditioners). Other than that-the floors, bathrooms, bedrooms, kitchen and everything in-between were pristine! It is nice not to have to tell a team what needs to be done-they just do it! They had smiles (behind those masks they wore) and seemed to work very well together-enjoying their jobs. Makes a difference! I would recommend them fully and am confident they will get these last two minor items the next time they come work at our home.

A neighbor's great recommendation. I usually clean on my own, but decided to do this while I am…read morerecovering from surgery. I signed up for the Premium Package. It includes some services that I didn't need (e.g., bed sheet change and cleaning blinds). The walk-through was great - base boards, ceiling fans and those corners I can't get to; surfaces were spotless. I was charged the max in the quoted range for that packaged. It was my mistake to not look at that more carefully before I paid the bill. Realized this afterward and told Superior Bright. We went back and forth a bit and I told them that I should have read things more carefully. In the end, they Zelled me back some money to make up for those few things. They responded very quickly, to my initial request for an appointment and to the billing inquiry. The communications were professional. I will probably hire them again and request the same house cleaner. She joined the team just 2 weeks ago, but has 14+ years of experience. Gave a 20% cash tip plus my hydrogen peroxide cleaner so she had a Clorox alternative for future use. I sure got lucky - she was wonderful.