I think these bad reviewers have never dealt with:…read more
1. Dry-witted hatters
2. Dry-witted Québécois
3. Dry-witted older store owners
In any case, I had a lovely experience here, after the gentleman stopped tailing me through the store (I get this a lot--I'm apparently too young or disheveled to be shopping for serious items of luxury, so the store keeps assume I'm a thief) and helped me find my size, I had a grand time with him and, yes, the quite polite, good-humored Bibi herself.
If you go in for ten minutes, ask questions, try more than one hat on, then get rudeness when you leave without purchasing anything and so leave a low review, you deserved the shade that was thrown your way and your reviews mean nothing.
I am quite happy with my wool hat and my experience with this fine Chapelier.
Post-script: the reason hatters don't want you trying the hats on without them is not simply because they're detesting of tire-kicking (which they very rightly are)--it's because you can damage many hats with your hand's natural oils, and brimmed hats are meant to be handled on certain areas of the hat to avoid premature degrading of the wool, felt, straw, etc..
The more you know...