Jeff was friendly and thorough. Also, my dog loved him, which is always a good sign. I'm new to the…read morearea and will be a return customer of National Heating and Air Conditioning if any issues arise with my HVAC system in the future. Thanks!

Though I didn't hire them the person I talked to said it could be the defrosting program that could…read morecause the water around the base of my HVAC. It's nice to know that not all businesses want to charge you for unnecessary appointments and are willing to let you know what the problem could be. She said that if I started to have problems with the heating then that could mean that there is something wrong.

The technician (Lucas) arrived on time, was very considerate of our property. He went to work…read moreimmediately, performing an annual checkup of our system. When done he provided some valuable tips on how to ensure our system runs at peak efficiency which should save us some money. We highly recommend this company!

Much to my surprise, after seven years, my heater/air conditioner needed more than what I could do…read more Jahnke to the rescue!. Hunter arrived with his fully stocked bright yellow van and had me and the dogs all cozy again. He wasn't here very long, but long enough for me to tell his parents what a great job they did raising him. He smiled.

They were very professional and I love the units, we had seven units installed in two of our homes,…read morealong with getting windows install installed in one of them. They were installed in 2022, today three of the units have stopped working, I'm hoping that they have excellent customer service as it is going to be a very hot weekend and I am about to have a house full of company arriving from the airport today! I will update on their customer service. Hopefully it continues to be a good experience.

Great worker. Polite. Got it done fast. Perfect. Dryer working great. This review requires 85 wordsread more

While they couldn't help me with my request (i needed at least a 20' scope), I want to give 5 stars…read morefor the absolutely incredibly mindful and thoughtful man who answered the phone and assisted with my issue. Chris answered the phone first thing on a Tuesday morning, after a feral cat I rescued, wedged itself through a heat register, and into the bowels of my ductwork. Chris was kind, very interested in the CATastrophe that befell me, and very helpful! Absolutely recommend based on how thoughtful and nice Chris was on the phone.

They were awesome! Got out to my house quickly when it's been triple digits…read more Gave me options. Most importantly got it fixed/repaired so that I'm enjoying a cool comfortable house. I work remotely and comfort is super important. Professional and a pleasure to work with - I will recommend to others. Thanks so much Matt!

Can't say enough great things about Nick at Creature Comforts. He's installed several systems for…read moreus at various properties in our rental management company. He has a no BS approach and will try to fix an older system if he can or gives you a fair estimate for new, without trying to oversell you. He's also made repairs promptly and is very conscientious. I recommend him to all our clients.

Super quick every time I need them!! And they have been up front and honest, Definitely recommendread more

Thank you Justin for the great work on our new heating system and it's sure very quiet…read more terrific product to have in any house . Thank you again for everything you done for us.

541 Cooling and Heating were very prompt and fixed our problem. They were helpful showing me the…read moreproblem and how to fix it myself next time. They also placed nice stones in our unit. I will definitely call them again if I have any more problems.

The technician, Justin, was very competent and a super down to earth nice guy. I've had this unit 9…read moreyears or longer yet he taught me things I should have known from the beginning.

Wow! This heating and air conditioning company has it all; price, service, flexible appointments,…read moretimeliness and professionalism of their service crew, and their office staff are a pleasure to talk with. The tech was scheduled for an afternoon appointment, but he had a cancellation and called to ask if he could come early; I said yes and he was at my house 5 minutes later. We had purchased a "Nest" smart thermostat for him to install, but the tech determined it would not work with our system. However, he had a Honeywell digital, wifi, smart thermostat on his truck that would work with our system. The cost was the same as the Nest and the tech installed the new Honeywell smart thermostat. We are SO HAPPY with the new smart thermostat because we can pre-set our heat/air or we can adjust it from our phones, and the best part is that our heat pump is not cycling or running as much as it did before the new smart thermostat which will save electricity and reduce heating/cooling bills. We ordered a case of system filters for our system and an employee deliver them over to us the same afternoon. Thank you Southern Oregon Heating & Air - we really appreciate your technicians and staff, the excellent service, and ongoing maintenance of our heat pump.

First off, I am a drafted, honorably discharged Vietnam Combat Veteran. I take offense SOHAC would…read morepost their involvement with the traveling Vietnam Memorial Wall. In 2021 I spent $10,163.00 on 4 new ductless units. Upon completion, none of the units worked. Two were left with visible holes drilled in the wrong place, one unit was obviously not level. One installer told me my ceiling was slanted? I actually had to go to Mark with info on all 4 units showing times, result before he would send a repairman out. No refrigerant in the line to any unit. May 2025 I spent $15,885.00 on a new furnace and heat pump. When installed it did not work properly. Service call two days later, still not working properly. Did not use over the summer. November the service calls started again, until the repairman stopped communicating with me. It took a complaint to the Construction Contractors Board in January, eight and one half months after installation, for Warren to call me. Warren and Brandon came out, hooked up a loose wire, problem solved? I have no faith in the service calls, what I am told, or anything else from SOHAC, so now I must use a different company for maintenance and repairs. Michelle was always friendly and helpful. Brandon has my sympathy. Communication, no. Customer service, no. Al Schaller