Atlas Credit

(4 reviews)

Without going into banking details, they weren't consistent in the product offered. The initial…read moreconversations were one thing, then all the details that sold me, changed. I just don't respect that. It's dishonest. Maybe others will have a better experience. I have a sour taste in my mouth sadly.

I have been banking with Altra for over 5 years now. I have opened/closed accounts, transferred…read morefunds, cashed/deposit checks, invested in CDs, taken a loan, and more. There is not one complaint I can possibly even think of! The customer service is Chickfala status, there is never a line when walk into building. Anytime I call someone is answering the phone within 3 minutes. I would give this branch 10 stars if I could. They even made me a new Card and let me pick the design just because my old one was scratched up! It's little things like that over the years that makes me give them such an awesome review! I can never go back to SouthSide Bank again. Not because they were bad, but because Altra is just that much better! Would recommend them to anyone and everyone.

McMurrey Federal Credit Union

The employees are wonderful! They know me by name. The entire staff are friendly and courteous. I…read morecan't praise them enough.

Austin Bank

2.3

(3 reviews)

Had a charge issue that I've tried to get resolved ,evidently someone on thier end didn't file the…read moreclaim so now I have to wait another 10 business days for my money to be put back in my account !! PITIFUL at this point I wouldn't recommend

I have always had excellent service at this location as well as Austin Bank. Been using the bank…read moreover 25 years.

ACE Cash Express

Was able to make cash payments on my utility bills. The…read moreyoung lady l asked to give me a reference for the location said "There's a Family Dollar close" luckily my map app showed me how to find it easier.

From the owner: Loans, Check Cashing, Money Orders, Bill Pay, Bank Account, Debit Cardsread more

Kelly Community Federal Credit Union

3.6

(16 reviews)

Erika Schoenradt was a pleasure to work with. Great with…read morepeople, solution oriented, 10/10 communication, all which led to my decision. I wouldn't be surprised to see her in a leadership position - Kelly Community is lucky to have her.

I highly recommend banking here in Tyler, Texas! This is my second bank as a college student, and…read moreit's been truly life-changing. They offer great APR rates, and when other places couldn't help, they got me a car loan. Miss Tiffany was amazing, and the whole team is always nice and helpful whenever I need it. It's a great place for people of any age to bank!

TitleMax Title Loans

4.9

(7 reviews)

Justin was very nice and helpful, offered water and great conversation while we waited. Gave us…read morequick but amazing service. next time we'll for sure look for him when we come. We also never been told till today that compass bank will cash your check for free just heads up for anyone who didn't know thanks again Justin.

amazing service! I would recommend amber with all your loan néeds!!read more

Altra Federal Credit Union - Tyler South Broadway

(4 reviews)

Without going into banking details, they weren't consistent in the product offered. The initial…read moreconversations were one thing, then all the details that sold me, changed. I just don't respect that. It's dishonest. Maybe others will have a better experience. I have a sour taste in my mouth sadly.

I have been banking with Altra for over 5 years now. I have opened/closed accounts, transferred…read morefunds, cashed/deposit checks, invested in CDs, taken a loan, and more. There is not one complaint I can possibly even think of! The customer service is Chickfala status, there is never a line when walk into building. Anytime I call someone is answering the phone within 3 minutes. I would give this branch 10 stars if I could. They even made me a new Card and let me pick the design just because my old one was scratched up! It's little things like that over the years that makes me give them such an awesome review! I can never go back to SouthSide Bank again. Not because they were bad, but because Altra is just that much better! Would recommend them to anyone and everyone.

United Heritage Credit Union

3.3

(3 reviews)

Friendly staff and highly available, had to close out an account period will return professional…read morestaff also

I had fraudulent activity on my account so I called my branch location and reported it IMMEDIATELY…read more They told me the transactions were still pending but that they would either stop them from going through or process me a refund and that they would mail me a new card. The NEXT day- I call because no refund had been issued and the transactions were no longer pending. It was as if I had never called in the first place. The person I spoke to originally, "Brandi" , neglected to tell me that for a refund I would need to sign a form to authorize the fraudulent claim refund process. She also never sent me the document to sign!! GLAD I CALLED?! The next branch rep I spoke to was named Lani and she was INCREDIBLY rude. She literally sighed loudly and rudely over the phone when I explained my issue. She was incredibly rude and unprofessional the entire time I was speaking with her. My life has been greatly affected by COVID-19 as many others. This is a difficult time for me as I've lost my job and I'm just trying to make it by delivering food (which doesn't pay a lot). I barely had enough money in my account to afford bills before the fraudulent activity. I'm not even including groceries. She acted as if my life did not matter even a little bit to her. It is the end of the month and bills are coming up shortly- the process of the refund can take up to 5 days and they neglected to start the process or give me the information to do so. DO NOT BANK HERE.

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Pamela P.

0

9

3

10 years ago

This company is good if you need a loan, no pressure and they will let you know if you have something available. Vanessa is always the first to welcome you as you walk in the door. All of them do well in the business. read more

Ayisha W.

0

1

0

10 years ago

So I've been coming to Atlas for a while when I'm in need . They have always came through for me . They are very dependable and friendly . Vanessa is a sweetheart . Overall , I would recommend this place to anyone . read more

Mike H.

79

2

0

10 years ago

My family can always count on Atlas when those unexpected emergency come up. We are approved without any problem. Vanessa always has a smile on her face. They fell like family. Mike H. read more

Jenny M.

0

1

0

10 years ago

Love the friendliness of the staff and the comfort of knowing that here at this place we are people not just a loan amount. Thanks!! read more

Jill A.

0

1

0

10 years ago

Great company to do business with! Vanessa is very helpful! All the staff is great. Wont go anywhere else. Jill

Sherri E.

0

1

0

10 years ago

Very friendly people and always willing to help.

Atlas Credit - installmentloans - Updated August 2026

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I have been a customer here for 4yrs. I stopped coming to this location because of the attitudes of…read morethe employees. Now that they are gone I would highly recommend going in and talking to Vicky. She can explain the process and is always there if you have a question.

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