Patrick is amazing--warm, caring, and truly dedicated to great service. We had failed issue with a…read morebig-box store so we contacted Patrick, he arrived early and tackled a tough downdraft install with persistence, even making extra trips for parts. He quickly earned our trust, and I'll call him for any future appliance work. Highly recommended!

I was in need of an appliance installation. Came across Good Neighbor Appliance and gave them a…read morecall. I spoke with Patrick and explained the situation. He was able to come out next day and complete the installation. He was knowledgeable, professional, honest and kind. Good Neighbor Appliance will be my first call for any future appliance needs.

Unfortunately I've been ghosted. I was told the control board was expected to arrive on May 7…read more Since then I've followed up a few times and haven't received a status update. Will be purchasing a new dryer instead of doing the repair. Wish I had read reviews more closely before using this company. Paid $170 for diagnostics for nothing.

This business was hired to install a dishwasher. They installed it without securing the brackets so…read morethe dishwasher was mobile in the counter. I contacted them to fix the issue. He sent a technician named Roy (who no showed 2 times before showing up) from another company called DW appliance, who tried to secure it nailing in brackets but cracked my molding on both sides, left without securing it or even notifying me the job wasn't done. He told me it was secured. Quans retuned today weeks later, after promising me on the phone he would glue and paint the molding. He returned and put brackets on to secure it but did not repair the molding as promised, then stated there's nothing that can be done. Not responsive when asking for a refund. Completely cracked on both sides and looks terrible. Will be contacting yelp and the BBB

We had a service call today from your representative, Jay. He was punctual, pleasant and totally…read moreprofessional. We had an annoying problem with a Samsung refrigerator ice maker, bought and previously serviced by Sears. Their service was so poor we actually cancelled our Sears credit card because of the experience. Jay not only repaired our problem he also showed us possible corrective measure for future use. We are totally satisfied and plan to refer all appliance problems to your company, Thank you for providing such good service! G D Smith. Pinehurst, NC

This was a great experience and we now keep their business card on the fridge for future reference…read more Shortly after moving into our new home, our gas oven was filling the kitchen with gas, which prompted our neighborhood to then fill with emergency vehicles - quite a way to meet the neighbors. We feared that we would need to replace a $2500 appliance. I stopped by Moore Appliance to see if this is something they could take a look at. They set me up with an appointment for the next day "between 12 and 5." The technician called at 12:00 to let us know he was on the way, and he arrived about 10 minutes later. He immediately determined the previous occupants used oven cleaner, which clogged the burner and the gas intake. He explained you should not use oven cleaner on a gas over for this reason. He cleaned it out, tested the oven several times, and answered all of our questions. Super helpful, very professional, and much cheaper and easier than replacing the oven.

mr Aziz was so professional and fix my refregerator. now it works smootly and perfect. His Service…read morecall is cheaper then others. Their call back service is fast and friendly.

From the owner: "Safar Appliance Repair – Your Trusted Partner for Fast, Reliable, and Affordable Appliance…read moreRepairs! Same-Day Service: We know your time is valuable. That’s why we offer prompt, same-day repairs to get your appliances back up and running quickly. Expert Technicians: Our licensed and experienced technicians repair all major brands and models of refrigerators, washers, dryers, dishwashers, stoves, and more. Transparent Pricing: No hidden fees – just honest, upfront pricing you can trust. Customer Satisfaction Guaranteed: We stand by our work with a 100% satisfaction guarantee. Don’t let a broken appliance disrupt your day. Call Safar Appliance Repair today for fast, friendly, and professional service you can count on!

Joseph is the best repair man that I have ever seen. He took his time to examine our refrigerator…read moreand find the problem. He ordered the new parts and installed them in the fridge and now it's working perfectly. I wish that all repairmen were as efficient and polite as Joseph. He deserves big praise and a raise.

Casey was very informative, very helpful in determining the issue. Provided a solution with…read moreoptions. Professional. On time. Would definitely use him again!

Tenant called yesterday to report a faulty Dryer that no longer drying clothes. It tumbles without…read moreheat. My handyman wasn't want to mess up with dryer and told me to find someone else. Got some Yelp replies and Rob's quote was the simplest and it's very competitive. Like regular yelp user, I had doubts with the company that have no reviews (not anymore after mine). But after taking to Rob, the owner, over the phone. I learned that he's pretty genuine and polite and he indeed can work the next day. Rob jr, the son, gave me a call before the appointment when he knew he might be late on the scheduled time which I am super appreciative as avg contractors that I hired before wouldn't do that. (They have no time for it...) Rob got the job done very quickly and professionally. He even took pictures for me so I can have a peace of mind remotely. He also further answer questions that is not part of the job. Very well run small family business that I would recommend to anyone!!

this company is terrible. Roy showed up the first time to assess the repair, then when the part was…read moresupposed to come in they no call no showed. when I finally got ahold of them he was able to show up but came 4 hours late. The repair lasted about 2 months then it went bad so I wanted them to come fix it. they no showed me 3 different times with no phone call. the one time they showed up they came at 8 am when they were supposed to come after 4 pm. Once again they orde a part then never got back to me. I have called over and over. they don't return calls, they continue to promise they are coming when they actually answer the phone then no showed again. Don't give them your money please

The company does a great job of communication and getting the technicians on the project on time …read more Brandon was courteous and professional.He diagnosed the problem on my stack washer dryer. Overall great job!!!

Do not recommend - Unprofessional and untimely…read more The original issue was that the washer was snagging clothing. When the technician first came out, he identified a solution to that problem. However, after his visit, the washer door would no longer close--an issue that did not exist beforehand. The technician left without informing the tenants of the problem, and I only learned about it when they contacted me afterward. When I raised this with the manager, whom I believe is named Tim, he insisted that the technician had not caused the issue. While I understand that parts sometimes need replacing, the fact remains that the door was closing before the service visit and was not closing afterward. An additional fee was then charged for this repair, which was only removed after I called to inquire about it. I should not have had to follow up to have this charge corrected in the first place. The entire repair process took approximately two weeks, during which my tenants were left without a functioning washer. I understand that some delays may be beyond your control. What I found particularly frustrating, however, was the lack of communication, accountability, and concern throughout the process. Each time I called for an update, I felt as though I was inconveniencing your staff simpby asking about the status of the repair. I also want to mention that my interactions with Tim made me uncomfortable, and I would prefer not to speak with him by phone any further. I recognize that work was ultimately performed and that your company deserves to be compensated fairly. However, given the circumstances, the inconvenience to my tenants, and the overall level of service, I do not believe the full invoiced amount is justified. My goal is simply to reach an amicable and fair resolution so that we can close this matter.