When we first bought our home, we had McHales come out to give us an estimate for a new central air…read moreconditioning system because the unit that came with the house was well beyond its useful life. At the time, they gave us a great price, but we decided to prioritize replacing our windows instead, so we put the AC project on hold for another two years.
After surviving two brutally hot summers, we were finally ready to move forward. We had about half a dozen HVAC companies come out for estimates, and every single one of them--except McHales--wanted to completely rip out and replace our existing ductwork. Many of them cited our blown-in attic insulation as a reason, and it honestly felt like they either weren't comfortable with the job or didn't have the experience or manpower to tackle it. We received estimates as high as $25,000.
We decided to call McHales back because we remembered that they had never pushed unnecessary work the first time around. We are so glad we did! The sales representative was knowledgeable, honest, and confident from the start. The technicians thoroughly inspected our attic, took detailed photos and videos to share with the project team, and made sure everyone involved understood exactly what they were walking into before the work even began.
When installation day came, the crew arrived prepared and got everything completed in just three days. Best of all, they were able to salvage our existing ductwork instead of replacing the entire system, saving us well over $10,000 compared to the other estimates we received.
Our home is so much more comfortable now, and we ended up with a top-of-the-line system at the best price we were quoted. From start to finish, the entire experience was professional, honest, and stress-free.
If you're looking for an HVAC company that values integrity, doesn't try to upsell unnecessary work, and stands behind its expertise, I can't recommend McHales Plumbing, Heating & Cooling enough. They earned our trust years ago, and they absolutely exceeded our expectations when it came time to do the job.