Unfortunately they had to reschedule due to equipment issues but were on time for the second…read moreappointment. They cleaned HVAC and dryer vents. Work was performed professionally. I would recommend Halls for HVAC and Dryer vent cleaning.

These guys have been to my house multiple times for carpet Cleaning and duct cleaning they go above…read moreand beyond to make sure everything is right! Fast appointments, on time all the time, and very respectful. Recommend 100%. Thank you Gene

I had heard around town that these guys were good for upholstery cleaning. We have 4 kids and our…read morehouse is very busy. Called and they promised to be at my house on a Tuesday at 9 am. They showed up at exactly 9 am, went to work and cleaned 3 chairs and an ottoman. I seriously considered getting the furniture re-upholstered but after they finished, our furniture looked brand new. On time, efficient, and a great end result. My furniture looks amazing. Please, if you live in Avalon Stone Harbor area, these are the carpet/upholstery cleaners you should call!

We use Shore Carpet Care for our business. They clean the interiors of our motorcoach fleet. We…read morealso use them for our homes. From the carpets to furniture. Plus now cleaning tile floors. Vaughn and his guys are great to deal with. 5 Stars!

Called Gary on Monday for air duct cleaning and dryer vent cleaning. He gave me a very good price…read moreand set up appt for 9:00 am Tuesday. Two gentlemen came and completed job in about 2 hrs. Explained everything they were doing and cleaned up after themselves. Very professional . Very pleased with their work.

I had my A/C ducts clean and Gary was awesome! He immediately got back to me, price was good, made…read morean appointment and it was done! Highly recommend!!

I requested a full house carpet cleaning (living, dining, 5 beds, stairs, and halls). The quote…read moreresponse and scheduling were quick and easy. I received a call 30min prior to cleaning. Mike was awesome. He has been doing this for 14 years and owns the business. The carpets smell and look amazing. Highly recommend.

I read great reviews. The booking process was terrible. I had a complicated order so I called for a…read morelive representative. She lost the first input and had to re-enter the whole order. I was also disconnected during the call and had to call back. I was surprised by the price because it was much lower than my estimate online. This was great, but I had already decided to schedule at the higher online rate given the quality of reviews. I called back when I didn't receive an email order confirmation. The new rep could not find the order. She told me that the order had been cancelled because the franchise owner could not honor the discounted rate quoted. I asked to speak to a manger she said one would call back. 2 hours later, no call. I was told the manager was out to lunch when I called. The rep said she would route my request for a call to the franchise owner. 3 days later, no call. All I wanted to do was schedule an order.

I have been using, BTS to clean my shore home for the past few years. They have always done a great…read morejob, in cleaning my home, doing my bedroom laundry, and cleaning my carpets. They are professional, and courteous in working with them. They get back to me in time to schedule my appointments. I highly recommend them if you are looking for these services. A satisfied Customer!

The dependable cleaning team. BTS does an outstanding job cleaning our weekly rental. Like…read moreclockwork they show up in the narrow time window between guests and make our house sparkling and organized for the next week. Upon checkout, each guest leaves behind their own particular chaos, but Bettina and her team deal with it all in a timely and professional manner. They are very easy to work with.

Very responsive, arrived on time, friendly, hard workers. Did a wonderful job! Very highly…read morerecommend.

I have been using this company for almost a year and am very happy with the service they offer. I…read morework in a home office and the ladies that come into my home are very respectful and quiet when I am on a meeting call. Colleen is very flexible with my time constraints and I would highly recommend them for anyone looking for a quality cleaning service!

Topsteam did a great job on our sofa and carpets. They got out stains that other professional…read morecarpet cleaners did not remove. Quality work for a good price. Highly recommend.

John was responsive arrived on time for both the estimate and the job. We have 15 year old Berber…read morecarpets that were beginning to look worn. John got them looking like new again. We are very happy with the job and will use and recommend to anyone needed carpets, furniture and grout cleaned.

I am extremely disappointed with Stanley Steemer. I booked them to clean and deodorize an area rug…read morethat my kitten had begun peeing on, which was clearly explained in my online booking notes and again in person. At no point did anyone from their team say they couldn't handle the job. When I got home after the first cleaning, it was obvious the rug still smelled strongly of cat urine, like nothing had been done at all. They sent another technician the next day, who admitted after a closer look that they likely couldn't clean the rug properly in the first place. That means they had multiple chances to be upfront and professional: when I booked, when they came the first time, and before they charged me. Instead, they wasted my time and money. When I asked for a refund for the rug cleaning, management refused. The manager even had the technician confirm on speakerphone that the rug wasn't properly cleaned--and still denied a full refund. They only offered $40 out of the $140 bill, then rudely said "take it or leave it," and when my husband pushed back, the manager said "then I'll give you nothing" and hung up. This company is both incompetent and rude. They clearly don't care about customer service or honesty. Do not hire Stanley Steemer unless you want your rug left dirty and your time wasted.

0/5 stars- unprofessional, franchise managers/owners rude and unapologetic. Leadership from…read morecorporate team doesn't want to take accountability to customer complaints. Worst customer service ever.