It is never easy when a loved one dies. I had never arranged a funeral and I was completely lost…read moreuntil I called Bishop funeral home. This was after I had called several other homes who told me a lot of stuff that I didn't understand this being the first time. I was absolutely amazed at the personal service and professionalism that Victor had to offer. He walked me through everything that I had to do and was there each step of the way. Thank you Bishop Funeral home for making my burden lighter to bear.

We had to bury my grandson in September. I was told Bishop was the only Black-owned funeral home in…read moreWorcester, and with my large multi-ethic family this was important to us. Their willingness to work with us, and the quality of their services was excellent. I would definitely recommend Bishop Funeral Home to others.

Having never needing to be the one to directly handle a life changing event like the passing of our…read morefather, Mercadante Funeral Home & Chapel made us "feel like family" and walked us through the steps while allowing time as needed when it became very difficult to handle both the passing and handling of the funeral. Mr. Michael Farrow explained every step of the process, service selection, and even gave us options for the Mercy Meal after the service. If was if if he knew my father and the care and respect showed was greatly appreciated. Michael also helped us schedule the services as to not impact the family due to other services scheduled around the same time. Our father looked amazing and at peace, they did an amazing job--everyone was impressed. We were never rushed. We were able to make changes during the process as well with no issues or questions. Mercadante's also has kept in touch after the services were completed, this was not expected; yet welcomed as it has been helping us during the healing process. They also handled all the paperwork for his certificate of death, social security, etc. Everyone was professional, caring, and understanding--as I stated, they treated us like "family" from start to finish. Thank You Michael Farrow and Mercadante's Staff.

My husbands funeral was 6 yrs ago today at Mercadante funeral home. They were so un compassionate,…read moreincompetent and un of there empathetic people I've ever dealt with. They said my husband was meaty so there would be plenty of ashes!!!they had empty tissues boxes the day of his wake, the screwed up his death certificate in 2 spots, they put his ashes in the incorrect scatter urns, they removed cards from flower arrangements as we went to take them home. They called me someone else name when they called me to make funeral arrangements and said they were scattered from several funerals. Wow. Really WOW. I'm was scattered from losing the love of my life unexpected from a heart attack. And I'm supposed to be focused and double check their work. Incompetent I how no one ever has to go thru what I went thru with them. And they never apologized for their mistakes and shortcomings. Hard to believe they would treat us like they did in the worst days of my our lives. .

This is not the Nordgren my parents knew and loved. My family has used Nordgren many times and were…read morealways met with kindness and compassion. Our Mom passed in August 2024 and Nordgren was naturally our first choice. We made all of the plans with Katherine. This business is exactly that, a business. There is no warm feel, no compassion, no sincerity. What we expected versus what we got was a huge sad contrast. If you want a quick, cold transaction, this is the place for you. Unfortunately funerals are paid prior to the service and when we voiced concerns after the fact, we were met with excuses and no accountability. Highly disappointing.

Where can I even begin? As anyone can understand, we were at a loss when our Mom passed…read more There was no plan in place, but there was no question her service would be at Nordgren. This is the place she used when planning the two biggest deaths in her life, her Mom and her husband. I sat down with Katherine (owner) and explained what type of service we wanted for our mom. She assured us that she could provide us with the service. (a simple one hour private service followed by a graveside service with a pastor) We didn't question the cost and she was paid that day in full. We did not receive what we requested. When I approached Katherine at the gravesite, she was cold and unbothered. We followed up via email the following week with our concerns and received a phone call from her daughter where we were brushed off again. No empathy, no apologies. She got her money and that was that. This is a hard pill to swallow since we wanted to do right by my mother's last request. Please reconsider using her funeral service because you can't undo what was done. There are no repercussions for her actions.

Great service. Every question and every phone call was answered. Price was affordable. Staff was…read morefriendly and understandable. Thank you for making my first experience better then expected. It wasn't easy but I was made comfortable enough to feel safe to ask Questions and express my concerns. Thank you all for allowing my family and friends to view my father one last time.

Peter Stefan & his staff attain a unique form of quality character through their compassion &…read moregenerosity for those from all walks of life who pass the veil of this world. The reality is that each one of us will pass one day. It is comforting to find noble people who will provide genuine dignified assistance through this difficult time whether rich, poor, good citizen or not. Many blessings for all who do not judge & provide good for all. Thank you for all the years of supporting the passing, family & friends. Sincerely Om Yusuf

My mom passed away during the Covid-19 pandemic and Jim Kelly made the ENTIRE process a lot less…read morepainful than it could have been. He was very warm, caring and nurturing, even sharing his personal loss to help me feel more comfortable with my emotions. Most importantly he LISTENED to me and provided me with the best, NOT THE MOST EXPENSIVE, options for giving my mom a respectful and classy service. His responsiveness was amazing and he paid great attention to detail, including locating the best plot at the cemetery to accommodate my mom's wishes. The funeral home is impeccably clean and the staff was top notch. Not to mention the hearse was one of the most beautiful cars I'd ever seen. I could not have made it through this time without Jim Kelly from Kelly Funeral Home.

From the owner: Simple Online Arrangements from the Comfort of Your Homeread more

Words cannot express how grateful our family was to have John Plewa and the entire team at Callahan…read moreFaye take care of my mom's funeral. Bill Faye showed up at the nursing home to take my mom, but graciously and with deep respect waited for my sister to arrive before we wheeled her out. John took over from there and just like he did in December when our 61 year old brother died he was professional, respectful and truly caring. He treats your family as if they were his own. Thank you so much John for taking care of us at these difficult times. God Bless You, Carolyn and the entire Keating Family

Each time my family and I used the services of Callahan Fay, we were extremely satisfied. The…read morerespect, kindness and professionalism was outstanding. Attention to details, information for out of state death requirements and making suggestions after listening intently were greatly appreciated. Callahan Fay was able to make several very difficult situations easier for all of us. We are grateful to them for the above and beyond services they provided to us.

I used the Magni Funeral Home this week for the funeral services and cremation of my father. I…read morecoordinated with Arthur Magni who was professional, respectful, and responsive right from providing the quote, coordinating a funeral home visit, and arranging for all the paperwork needed, and the arrangements for the viewing and the funeral services and cremation (held at Mount Auburn Cemetery). The death of a loved one is a time of deep distress and Arthur was wonderful in the way he worked with me and our family. I also want to note that I live in Austin, TX, so some of the coordination was done on phone/text/email. We had a Hindu religious ceremony and services and Arthur assisted ably with that. (we located the priest). The facilities in the Magni funeral home are updated, dignified, modern, and graceful. I give Magni funeral home and the professional services provided by Arthur, five stars and recommend them strongly.

Arthur Magni went above and beyond to support and guide us before and after our mother's death. He…read morehelped us every step of the way and we can't express enough how grateful and appreciative we are. Amy and Paula Kahn

We recently lost my Mom and O'Connor Brothers Funeral Home did the funeral…read more I found them to be very caring and helpful in every way. They went out of their way to help me. Shorty after that, my brother passed away and again they were wonderful to work with. My Dad and my Grandparents funerals were also at OConnor's and again the kindness they showed us was wonderful. I never thought I would be writing a review of a funeral home, but we live in strange times John Kustigian

Appalled by the sales rep, Camille's, demeanor, attitude, and overall stature. She was abrupt, made…read moresnide remarks, and basically had zero respect for our family. We asked if we could have calling hours for a $15k funeral between 3-5p and she had the audacity to say "well that would mean I'd need to stay late". She had zero respect nor empathy. To top it off the building is in rough shape- the carpets are gross. I'd HIGHLY suggest looking for another establishment to help guide you through this taxing time- there are plenty of better funeral homes in the near vicinity with better facilities, customer service, and pricing.

Britton Funeral Home was the predetermined choice of my mom when she prepared her funeral…read morearrangements ahead of time. In retrospect I can see why. Shannon and staff were so kind and made this stressful time much easier. They helped me do everything and I barely had to lift a finger. which is exactly what you want when grieving and mourning the loss of a loved one. The wake and funeral arrangements provided me with peace knowing I provided the most beautiful services in a beautiful setting. That gives me and my family peace and something to remember. She was laid to rest with dignity.