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    Athletico Physical Therapy - Bettendorf

    5.0 (1 review)
    Closed Closed
    Updated 1 month ago

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    3 years ago

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    Eagle View Behavioral Health Center

    Eagle View Behavioral Health Center

    1.0
    (17 reviews)
    2.3 mi

    my son has been there 4 times in 9 months. every time he went there was less communication less…read morehelp less everything. they are not professional at all I was on the phone talking about his discharge and the lady hung up on me cause I was telling them we are running out of options for him and his anger outburst. they do not address the core issue of why he's acting the way he is. they could care less about what is actually going on and why he's there in the first place. they put him on a new medication and said 3 hrs later ok he will be discharged he acts just fine. however when he comes home he has problems almost right away and we are starting all over again. he has had multiple counselors and seeking help where ever he can but i definitely would not send your child to Eagle view if you care about their health. last time he was there for 2 weeks and I gave them multiple sets of clothes and deodorant they never gave it to him until the day of discharge. I was furious they said oh we didn't know he had items here. they are there for a paycheck that's it!

    I was recently discharged for a mental breakdown and I have decided to document my experience…read more Firstly, I feel it's very important to note: 95% OF THE STAFF AND SUPPORT TEAM WERE PHENOMENAL. They performed exceptionally under stress and are wildly underpaid. Basically performing charity work at this point. My main grievance stems from the singular fact that this is a FOR PROFIT INSTITUTION!!!! This is something that is critical to consider, as it will greatly effect your care! While the floor level staff all genuinely care and wish to help make people better, the organizational structure above them only cares about keeping beds full. They take on court holds that really don't have business being in the facility, they cut corners on quality of life/recreational activities, they severely understaff wings, and do everything they can to achieve maximum profit margins. Whenever that happens, ESPECIALLY when you lack agency in making choices for your own care, your outcomes here will likely suffer. Again. I don't want to disparage the staff. Almost all the people I interacted with were phenomenal. If anything, this is more an audit on the mental health system as a whole than it is on just this one place. We need to fund mental health services on a state and federal level at a much higher rate, to prevent unscrupulous carpetbaggers like EVBHC from ravaging the community.

    Kahl Home

    Kahl Home

    2.9
    (8 reviews)
    3.9 mi

    I am truly disappointed on the intake process of this facility. My father unfortunately was found…read moreunresponsive a couple months ago due to a massive GI bleed. Due to the trauma on his body and brain being deprived of oxygen he experienced a common disorder called icu delirium and goes away with time. When discharged my father was sent to a rehab facility and due to immobility concerns needed a long term care. We called this facility and was denied due to a medication he was taking for the delirium. Mind you my fathers mind is clear he is able to make financial decisions, and using his laptop computer and cellphone. This facility only cares about money and nothing about patient care. We chose this facility because it has a lot to offer but to be denied over one medication is insanity. They also claim they offer memory care services for patients with Alzheimer's and dementia. If you were to ever look into there medication history you will find the pages of medications for mental health and mood stabilizers. Don't go here they really don't care about helping our community.

    My dad went to the Kahl Home after being diagnosed with pancreatic cancer. The staff was…read moreoutstanding. Our family could not have placed my dad in a better place for his final remaining weeks. Thank you to all the employees including the front desk, the cook at the Bistro, the administrative staff, all the CNAs, RNs, and the nuns. All of you were kind and supportive during this difficult time and we were blessed to have you by our side.

    Hope Creek

    Hope Creek

    1.0
    (3 reviews)
    4.8 mi

    My sister in law was a resident of Hope Creek from Oct 17 2022 until she passed away Jan 12, 2025…read more My husband, age 84, visited her very often. He thought she was taken care of. For a while she was taken care of but over the years things changed. Charlotte would be out in the hall by the dining room away from her wing. She developed dementia. She was neglected and her needs were not met. Complaints were blown off. Dec 24 2024 we visited at 3:30 pm. She was in bed and unresponsive. We got the nurse. The nurse did not even check her; she just proudly said that she had her up in a wheel chair from 6am until she was brought back from the Christmas party at 3 for disturbing the party yelling for help. She said Char was a fall risk and she had to stay up. My husband visited at noon Christmas day. He helped her with her dinner. She asked to go back to her room to lay down. He was told he couldn't take her to her room that she had to stay up because she was a fall risk. She kept yelling to go to her room. They put her in a recliner and he just wheeled her to her room. She is fall risk so they punished her by making her stay up in a wheel chair for hours. No one changed her or gave her a drink. Jan 3, 2025 Charlotte was sent to the emergency room with breathing difficulties. The ER nurse called us to find out who was responsible for Charlottes care that she was severely dehydrated, mal nourished, weighed 80 pounds and was unresponsive except to say help. . The ER doctor called and he was angry about Charlottes condition. er further testing he found that Char had a blood clot in her lung, several blood clots in her legs and a huge open bed sore. She The doctor said she would not survive surgery and it would be best to place her in hospice care so that she received pain medication, was comfortable and taken care of. We asked to send her to another facility and this was not possible. Jan 6th, she returned to Hope Creek in Heartland Hospice Care. Heartland sent a patient care person who bathed, changed, dressed and combed her hair every day. The Hospice nurse visited every day and was on call. Hope Creek nursing staff did as little as possible to care for her. The neglect by Hope Creek continued. Jan 7th, Hospice called to tells us her condition was deteriorating. We called my brother in law,85, to meet us at Hope Creek. When I got arrived there was no chair by her bed. I had to go from wing 4th all the way to the reception desk and talk to three people to have someone get us chairs. The four of us stayed for over 4.5 hours. NOT one Hope Creek employee came in the check on her. At 5pm they came and repositioned her and did not check to see if she needed changing. We called twice in the evening to check on her and the phone was transferred to the wing and NO ONE answered. Jan 8, she was in pain when I arrived. I asked her nurse when she had pain medication last. Her nurse did not know but would check when she got around to it. I called Heartland. When I returned to the wing the hospice nurse was talking to her nurse. I asked about the pain medication and she said she had given it about 10 minutes prior. That it was ordered only as necessary. Her explanation of how to tell if she was in pain included asking for help. I asked how they knew if the never went in her room. She said she could hear her all the way down the hall. The nurse could not have been in her room. She could not yell. You had to be withing 5 feet to hear her. She was placed in a recliner in the hall while an air mattress was put in place. I could see her toes. The nails were yellow and green and the big toe nails were loose and detached at the cuticle. I took pictures. Why did no one have this taken care of. Every time we were there she had shoes on. I asked about the bed sore on and was told it was an end of life sore that just pops up. Not true! Every complaint was blown off. We were even told that the administrator did not work out of Hope Creek. We were always referred to Amber Hart who is useless. Evening calls to check on her were not answered after 20 minutes. We called the Hospice nurse and and after two calls and 45 minutes got a nurse who said she was sleeping. Jan 9, I0 we visited two times a day for over 2 hours. Finally we got the pain med ordered to be given every 2 hours. Jan 11th I was there over 6 hours. Same situation. I always stayed to make sure she was really asleep and peaceful before I would leave. We attended every care plan meeting and we voiced our concerns. She was never wearing her own clothes except for her shoes. Complaints about missing items were answered with we have no way to know who did it. We asked to put a camera in her room and it was not allowed. They accepted no accountability for anything. I tried to get a picture of the bed sore but the nurse would not let me. I would never put a helpless patient there. No rating low enough.

    It is not a place I would leave my love one in for the end of life care. Unless the management…read morechanges,the cooking staff, head of nursing, and the building gets upgraded. The only thing going for it is therapy department. But the cna's and the nurse are very good.

    Athletico Physical Therapy - Bettendorf - occupationaltherapy - Updated August 2026

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