February, 2026 - Service decline is overshadowing a decade of good service…read more After 10 years of wonderful experiences with Fakhouri M.D., Bedikian D.O.and Zats DPM the recent decline in front desk service is impossible to ignore. The staff answering the phones are consistently unhelpful or unprofessional, which is a sharp departure from the high standards this location used to maintain. I'm leaving one star today in hopes that management addresses these staffing issues and restores the quality I know they're capable of.

I went here to get a finger straight, pinky finger as a matter of fact Had a consultation went to…read moresurgery the doctor cut my finger in a horseshoe type cut and did not do anything else. I've been in pain for three months. it still crooked and they charged me $500 and my insurance company thousands of dollars ridiculous people here do not go for help. They do not do nothing but rob you here. My finger will probably will never be the same. I really feel that I got ripped off.

I had a successful had surgery with Dr. Mcgillis through Parkview Othopedic…read more The staff there are very organized & efficient regarding appointment & surgery scheduling & health Insurance verification.

This specific location is awful. Doctor canceled my 3 week follow up because I was sick (he's a…read moreDOCTOR). So I was left in an ankle to hip brace for 8 weeks. When I went back today, his office staff had THE shittiest attitude when telling me that I was in the wrong office, despite telling me it was the mokena office not even 24 hours ago. I then had to drive all the way to palos in record time for them to ask me to reschedule, even though I arrived maybe 10 minutes after my appointment time and it was a scheduling error on their behalf. This has been the most awful experience start to finish dealing with these people and I will NEVER be back. I would rather deal with an untreated broken knee than deal with this trainwreck.

Mental health counselling…read more I had a not so good experience with this company last year. I really liked the counselor a lot. I asked her to read a story that I had written about mostly my life from 2021 to 2024. I thought it would help explain the way I communicate to certain people. I don't think she read it. So, I was talking about an email I sent to somebody, and all of a sudden, she became very judgmental to the point that I ended the session and never went back. I was trying to get away from being judged without knowledge of what might have made my email a little stronger than it needed to be. In plain English, I was really tired of being wrong all of the time. I filed for a divorce after 47 1/2 years of marriage partly because of that. Fast forward, a couple of weeks ago. I decided to try to do therapy at this company once more, because I had been going through a very difficult time in my life since late December. The intake form was clearly designed for physical therapy, and that was pretty frustrating. For instance, it asked me what part of my body needed physical therapy. It would not let me advance to the next page until I finally check the "head" box. Well, I finally agreed to a therapist, and a time. When I first talked to the therapist, I tried to explain what had happened last year. I pretty much begged her to please read my "story". I offered for her to read it on my time. She was having no part of it. I explained to her that I have finally healed with a lot of what was in that story, and I saw no reason for me to relive it. Some of it was very dark, and it took an awful lot of work to get past it. I won't elaborate in this, but suffice it to say, it was the darkest days of my 74 years. I knew it had happened but had absolutely no desire to revisit it. Well, we did it the way she demanded, and it affected me just the way I thought that it might. I emailed her how it made me feel, and I received a "canned email" back telling me that if I was having psychological issues call 988, and if I was having medical issues call 911. Gee thanks! Fast forward to yesterday (Monday April 20) I had made an appointment for 1PM Monday, and I simply got confused about it, and thought it was at 2PM like most all my appointments are due to my having trouble sleeping. I was sent two emails between 1PM and 1:20 PM, although I was nowhere my computer. I admitted it was my "bad". But after thinking about i was wondering why, that in that 20 minutes she couldn't have called the office and have them check up on me. I very much believe in the golden rule, and I can say without any reservation, that is what I would have done. I would have done that with anybody, not just a 75 year old man with very limited mobility. I am beginning to understand now why the about the only thing this country leads in now, is record debt, and minimal common sense.

Their concerns are your needs. From the cheerful "Hello"…read moreheard upon entry to the "have a great weekend" when you leave is real; they don't just say it, they mean it. My therapist pushes you to do your best and depending on your performance he'll push you to do just a litter bester. He doesn't just tell you what to do, he works with you, encouraging you to keep going. The therapists here are professional and help make therapy an appointment you look forward to.

JointPro Physical Therapy in Frankfort, IL was my choice for knee rehab after a double meniscus…read moretear--best decision ever! From the moment I walked in, I was treated with kindness, friendliness, and knowledgeable professionalism. They were extremely helpful in meeting my scheduling needs! The therapists I worked with listened to me and made sure I safely moved toward physical normalcy again. Therapy was a pleasure because I felt seen and cared for. I recommend JointPro to anyone looking for a physical therapist. I felt like part of the "family" by the time I "graduated'! Thank you, Colleen, Kaylene, Joe, Emily, Josh, Kim and the entire office!

The best decision I made after my shoulder surgery was going to JointPro Frankfort. From day 1, I…read moreknew that I was in good hands. Angie took amazing care of me, paying close attention to my progress, concerns, and goals. I looked forward to going to therapy because I could feel and see the progress I was making. Josh, Colleen, Kaylene, and Joe were also amazing to work with as well, and Kim did a great job scheduling all my appointments. This is definitely THE place to go for physical therapy!

The team in Mokena has worked wonders on my post shoulder replacement range of motion. Shoulder…read morereplacements are really difficult to bounce back from and all of the people working at the Athletico in Mokena are knowledgeable and committed.

Dizziness was taken care of within 3 visits! I felt better after the 1st visit actually! I…read moreusually get vertigo but this time was different... HIGHLY RECOMMEND ! Kati, Lauren and staff were very diligent and know what they are doing. Felt like family when I was there! -----Denise M

i was required to do a certain physical agility testing to see if i would be able to do the…read morerequired production work at flex-n-gate manufacturing warehouse.... the therapist was very knowledgeable and patient with me while i accomplished and completed the various tasks.... it was a very pleasant and informative experience.... i would proudly suggest relive physical therapy in mokena illinois to anyone needing testing or therapy.... it's a great place and a great atmosphere to be in.... keep up the good work.... david l stone

From the owner: Physical Therapy. Manual Therapy. Structured Therapy Exercises. FCE/Work Conditioning. Work Site…read moreAssessments. Athletic Screenings. Pain Management Consultation. Dry Needling. Wellness/Nutrition Consultations. Heat/Cold Therapy. Electro-Stimulation.

Will never bother scheduling here again. I called this morning to schedule an appointment. My…read moreneurologist who is also a RUSH specialist in the Neurology specialty input an electronic referral. Although I don't really need one being that I have BCBS PPO insurance. I am also scheduled at the Rush Tinley Park Physical Therapy location but they keep rescheduling my appointment and I can't necessarily do the afternoon times being offered as it is right around the time to pick my child up from school. I thought trying another RUSH location would be better suited (which I informed the Tinley Park location) since if unable to do the afternoon appointment they had available he stated it would be a long time out in order to get an appointment. Now if both are RUSH PT offices why is it that I have to literally give all of my information again (insurance infiormation included) it's the same system so pulling me up by name, dob, address shopuld be simple. Then I am tiold I have to bring in the referral. Why? The referring doctor is a Rush specialist. It being sent through the system it should be there for your viewing. Then she told me that I would have to call my specialist and have them send the referral over and gave a fax number. I asked her Isn't it usually the facility that call o ver to obtain the referral since its all the RUSH system and the other facility was able to see the referral in the system. She then states that they don't typically call over to do that. It's like pulling teeth with these people to the point where I decided to go elsewhere.

Had Darren today for my physical therapy he was very good. He worked the areas i needed help with…read moreand was very professional. I highly recommend Rush for your physical therapy.

This facility treated me like family. They are very nice people that were sincere, thorough,…read moreunderstanding and closely monitored my overall progress. As I improved, they gradually increased and revised the exercises given to strengthen my injury. I was pushed hard in therapy but also scaled back gently when needed. Scott Racz, Taylor Villa, Katie Semlow, Natalie Willis, Jon Rodriguez, and Jake treated me with respect, concern, and care throughout my entire time there. My injury was so bad that each of them had worked on me at some point due to the number of continued sessions that my doctor prescribed in conjunction with my availability and they were all great! This team went over and beyond protocol to help in the healing process for my severely broken ankle. The new hires there kept up the high level of professionalism when they were needed to fill-in as well. This facility constantly cleaned their equipment before and after exercises, kept clean towels available, and catered to my needs. My recovery vastly improved due to their program so I HIGHLY recommend this Athletico location for physical therapy! There was not a bad personality in the bunch. They treated me so well that I almost want to break something again so that I can return. Lol.. but seriously, I couldn't have rehabilitated my injury at a better place. Thanks to them, I feel so much better now. ~ Maurice ~

The folks at this facility are very professional and very knowledgeable. I had an excellent…read moreexperience with my post hip PT. They got me going and improvement was very noticeable in the first week.

The people who work there go out of their way for everyone with whom I've ever seen them…read moreinteract--such kindness. Every chiropractor, everyone working the desk (how to they balance it all?!), and everyone in the back--top notch. It wouldn't be an exaggeration saying that the years I've spent going there have changed my life; I limped in, and I honestly don't think much about my back at all anymore beyond following the maintenance schedule they've worked me up to. I've recommended them to countless people, so if you're on the fence, go for it--you won't be disappointed. Thank you all so much, especially Doctor G--you're the man!

I've been going there for 19 yrs, they're just wonderful in all ways. I'm a gal that has always…read moredone too much and Dr. Glen and all staff has kept me upright and healed so I can keep living a really active and strong life at 72...can't wait for golf season!

Personal care for your recovery. I have been here several times after various surgeries and was…read morealways happy with experience.

Moody and Kelly at the Frankfort location are awesome1 I…read morespent years in pain from a head/neck injury and have never found relief until now. I've been to other PT facilities - they don't even compare to the level of treatment I have received. If you have any kind of spine issues - you need to go see Moody!