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    Athlete Architecture

    5.0 (1 review)
    Open 6:00 am - 7:00 pm

    Services - Athlete Architecture

    Personal training

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    10 years ago

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    Club Pilates

    Club Pilates

    (33 reviews)

    Far West/Northwest Hills

    I went yesterday to my CP Center and Balance class with my instructor CHRISTINE PFEIFFER and it was…read moreAMAZING!! Christine Knowledge, expertise, caring, kindness, the flow of her class, the energy, and the attention to detail make and AMAZING CLASS!!

    I'm extremely disappointed with this Pilates studio, especially their membership policies,…read morecancelation restrictions, and lack of access to classes. I signed up for a 3-month membership, only to later find out they require a 30-day cancellation notice. That feels excessive and unreasonable for a fitness studio. When I questioned it, staff compared it to renting an apartment, which honestly makes no sense--this is a Pilates membership, not a lease. There's nothing about this service that justifies that kind of commitment or restriction. Even worse, I can barely get into classes at all. Most sessions are full or unavailable, which defeats the entire purpose of paying for a membership. What am I paying for if I can't actually attend classes? On top of that, membership support has been unhelpful, and resolving billing concerns has been frustrating. Between the misnomer of the 3-month membership, the rigid cancellation policy, and the lack of access, this experience has not been worth the cost. I am requesting a refund, and I'm leaving this review so others are aware of what they're signing up for. Management seriously needs to rethink their policies and improve customer support. This is likely what to expect with a corporate chain such as Club Pilates. Be warned.

    Athlete Architecture - healthtrainers - Updated May 2026

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