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    Athens Glass

    1.0 (3 reviews)
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    Energy Window Solutions - Stunning Sliding Glass Doors | Window Wall | Window Installation Service in the Dallas & Fort Worth, TX areas

    Energy Window Solutions

    (5 reviews)

    The house we had just bought had 13+ failed windows and broken patio doors, and I researched window…read morecompanies to get quotes for just going ahead and replacing all of the windows so they would all match. If you've never been through this process, it's incredibly confusing and frustrating: every window manufacturer changes aspects of their ratings so it's very difficult to compare apples to apples and it's hard to know why pricing varies. And... be prepared to see some numbers that will make your eyes pop. I ultimately selected Energy Window Solutions in no small part due to Rich Ursetta. I was hesitant about which company to choose for window replacement initially, but Rich really won me over. His bid was certainly not the least expensive quote (but he wasn't the most expensive either), but here is what really made him stand out. 1. Rich is not just a sales guy. A lot of the window outfits have a sales guy with little field experience who gives you a quote and then passes the baton to the next team. Rich was my point person and advocate throughout the entire operation and he's been through it all and he does all the sales and measurements himself (he has very high standards). He has decades of experience in this industry, is *incredibly* knowledgeable, and also has a construction background. I didn't appreciate the value of this until issues came up and the job was finally complete. He can explain any aspect of windows that you'd ever want to know, is familiar with the install process, can work with GC's or other trades to ensure the windows are installed the correct way, is meticulous with his measurements, and helps you understand and navigate the window industry in general. (For example: Many window outfits promise a warranty and then go out of business 10 years later, so pick a well-known and established company.) Energy Window Solutions offers a lifetime warranty and they've been in business a very long time. Also, a testament to him, during his *quote*, he noticed that my concrete underneath the patio doors wasn't actually touching the bottom of the doors by about 0.5 cm. This was a critical detail that numerous other people missed, including two property inspectors that I hired before purchasing the house. 2. Rich is accountable, prompt with responses, stands behind his work, and gets things done RIGHT. I learned an incredible amount about windows from this experience, including how any wood rot exposed when the old windows were removed needs to be corrected and replaced. His install team (Kurt, Steve) is top notch, nice and friendly guys, and did a beautiful job with all of the carpentry for the new flashing and woot rot replacement. After the install was done and the bill was paid, I noticed that one window was leaking. I called Rich and in less than 24 hours his install team was back to correct the issue. It was due to an old piece of flashing they had originally opted not to replace, but ended up correcting it after the fact at N/C. (They had replaced everything else, but they said that one seemed fine, turned out it wasn't). On a big job like this, things happen and what's important is how they take care of you when they do. That is the level of customer service I've come to really respect and admire from Rich. Before/during the sale, he must have been out to my house at least 10 times for everything from keeping an eye on the install, to double-checking measurements, to talking to my GC about how the concrete patio should be poured, to even hopping over my fence (!) on my request to take some measurements when I wasn't available to be there. After the sale, he treats you like a friend and takes care of you. 3. The windows are fantastic. They look amazing, super high quality, feel cool to the touch even on a hot summer day here, and Rich even suggested some changes to the window style on one of the windows that I didn't fully appreciate until it was installed. I couldn't be more pleased and enthusiastic about recommending Rich and Energy Window Solutions. And make sure to check out "Dutch Shine Window Cleaning" to shine up your new windows, AMAZING!

    It is with great pleasure that I recommend Energy Window Solutions. We have already noticed a…read moresignificant decrease in our electricity bills. The windows are certainly efficient and help keep the house at a controlled temperature. In addition, the noise from the outside is significantly diminished. Not only are the windows beautiful but they really live up to their advertising! We also had a custom window made and it is just lovely. The customer service provided by Richard, the President, and his team of professionals was outstanding. Richard even took the time to follow up after the job was complete to make sure we were completely satisfied. We give Energy Window Solutions 5 Stars for sure!!!!

    AM Home Services

    AM Home Services

    (1 review)

    I saw the sign in a neighbors yard so I thought if a sign is in the yard the neighbor must like the…read morework. I should have asked the neighbor. The neighbor later said " Tony is a carpenter and I would not hire him to do anything but carpentry, this is why they have licensed plumbers and electricians" Tony , the owner of AM Services came from Austin working as a carpenter and not as he presented himself as a general contractor. 1. He walked through our home and said he did not need to make notes . His bid did not match what he charged because he did not make notes. So more $ needed. 2. He did not measure our ANDERSON window correctly, was unaware of how to measure an ANDERSON window, unaware of their logo with information needed on the glass and unaware the wood on the window needed to be painted. So more $ needed. 3. He was provided with the name and picture of the required adhesive that was needed to secure a granite sink to a granite counter. He assured me he would find it. He did not and what he used will need to be replaced. More $ 4. He charged twice the cost of a plumber to install bathroom sinks and they leaked. I allowed him to come back one time to fix it but they still leaked. A licensed Plumber said he failed to seal and tried to use silicone wrong on a pipe. More $ to the licensed Plumber. 5. He installed wood on a ceiling without marking for the electrician the location of previous wires. He stated they could thread through. According to the licensed electrician this was not possible and he did not box the wires which could create a fire hazard. He initially stated he would sand the wood for the ceiling to have a smooth finished. He did not there is already one pop outs. 6. He also does not know how to paint. We needed a bathroom wall fixed I informed him that we had the paint but it was two paints blended and needed to be stirred. He gave the can a shake and of course I now have to repaint over his mistake. Also he was hired to paint the baseboards in our home. He sent me to the paint store to buy water based paint. Fortunately after I purchased the clerk at The paint store and a paint contractor advised me to check and make sure our based boards were not oil based. You guessed it and what a mess it would have been if he painted our based boards.

    Athens Glass - windowsinstallation - Updated May 2026

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