Had pain in my top left of my mouth and couldn't find a dental office that is covered by my…read moreinsurance. Mackay Dental took me in within the same week and saw me to get an examination. From when I walked in everyone greeted me with smiling faces and made me feel welcomed. They walked me through the services and provided an explanation of what was going on with my teeth. Typically this is when they would sell me on doing it then and there, but instead they gave me time to think and did not make me feel bad about not doing the services the same day. I would love to come back. Fingers crossed I can get my insurance to coordinate!

The staff here is phenomenal! They are very professional, but also personable! Cannot recommend…read moreMackay Dental enough!

Do not go if you have dental anxiety. Let them know I had severe dental anxiety before and during…read morethe procedure, it was not well recognized. I was told as I was shaking and crying during procedure that "I don't know why you are so upset, there isn't any pain." This is someone that does not understand anxiety. And the root canal tooth that was done continues to give me pain so I have to go back to recheck but have been putting off for over a year because it was such a bad experience. I won't be going back there, but even to go in anywhere is stressful for me due to the experience. I had come a long way with my dental anxiety and this experience set me back years. I'm sure they are fine for people that don't experience dental anxiety, however if you do- look elsewhere.

Dr Bishop was amazing. I told him I was very nervous about my root canal (and dental work in…read moregeneral). He talked me thru the entire procedure, he was very gentle, he kept encouraging me on how well I was doing and really put me at ease. I was about to cry of nerves when I first got there and when I left I was calm, not in any pain and totally relieved on how well it went. I would totally recommend!

Love Dr Hall & his staff. Been a patient of his for approximately a year. Moved here from out of…read moretown and, to be honest, I've always had wonderful dentistry care. I set myself up for a letdown, not expecting his office staff to be as "warm and fuzzy" as what I've experienced in the past. Well.... they exceeded it! Not only were they super sweet to my wife & kids, they were extremely professional and upfront on what the costs of the ongoing work we would be having (no hidden costs or surprises). The office is outfitted with the most up-to-date dental technology. In fact, he uses a 3D printer (obviously more sophisticated than what can be purchased at the consumer level) to make his own Crowns in-house. I'm sold as a forever customer !

I rate you a "6" on a scale of 1 to 5! Because...today we had a minor emergency when my 11 year old…read moredove to catch a ball and broke his tooth in half. Dr Hall, Ms. Mason, Tammy, and Kimberly treated him like royalty. They took him in almost immediately and fixed a difficult to fix tooth even though we had never been there before today. Dr. Hall explained all that he was doing and helped my son relax and not be nervous or anxious! They even recovered his broken-off piece so he could "sell it to the tooth fairy"! We had a GREAT experience and would HIGHLY recommend them to anyone looking for a good dentist (because he's the BEST) for the whole family! Thank you so much to Dr. Hall and his staff for the super job of taking care of my baby!

I can't say enough about how impressed my husband and I are with the professionalism exhibited by…read moreEVERYONE at Hall Dental. This is our third dentist we've tried in a year in Athens, GA and we will not be leaving at anytime. This practice is committed to not upselling you unnecessary practices and they actually listen to you about your concerns. And I haven't even started to share how inviting the office, equipment, and front office staff are. Call now!

I had my first visit with Dr. Edwards today. I was very pleased with the efficiency and…read morefriendliness of the office staff. The hygienist who cleaned my teeth, Caramie, was kind, patient, and used some modern technology I had not been exposed to before. Dr. Edwards was warm, personable, and very thorough. I had never had a dentist examine my jaw as she did. I felt very comfortable asking questions and left feeling that I had gotten a thorough checkup and sound advice.

I have serious dental phobia. Everyone here was so nice and catered to cowards, (me.)…read moreThe office is very pleasant with skylights and beautiful windows. They walked me through everything before they did it so no surprises. Everyone I interacted with was just so...kind! I can't thank them enough for going the extra mile to make me feel at ease.

TOTAL SCAM! This dentist was good a while back but now they've changed owners and told me my…read morecleanings were more than double because I have periodontal disease. Brushed flossed and even more to get rid of it, they said I still need it. Their dental plan they sell I purchased and STILL expensive. I gave up and found a better reviewed dentist my mother has used for years. Total they said no I have no signs of the disease and questioned why they said I have it! Athens Smiles then sends me another bill for what we already paid plus their plan renewal. Then submitted it against my credit which I'm disputing it. Will be reporting them to the BBB. Don't get scammed like I have and many in reviews below!

I went to this place knowing a friend of mine pays $300 a year for 2 cleanings without insurance. I…read morecalled ahead to ask if they took my insurance and when they said yes scheduled an appointment. Imagine my surprise when I go to check out and they charge me $212 for my cleaning even though my insurance covers 2 cleanings a year. I told the lady at the front desk that can't be right. She seemed nice and she went on and on about how she hates insurance because they're scammy. To be honest I was in shock and stressed out from being at the dentist so I just charged it but I very much regret it now- I was using my Medicaid dental insurance so I really can't afford a surprise $212 cleaning but I didn't know what else to do. After this they billed me an addition $226 putting my total bill at $438 for my cleaning. After the headache of going back and forth- I finally got an itemized receipt and went through it line by line. They had added on a mysterious service that costed over $500. I looked it up and it was basically them looking at my gums. I wrote in an email explaining I didn't consent to anything more than a teeth cleaning. I explained I had my bases covered with my insurance before I ever walked in there. I did all the math and I should've only paid them $52 based on my insurance and what I had done. Took about a month for them to drop the second charge of $226 after multiple calls and emails. At this point they still needed to refund me $150. When I FINALLY got the office manager Diane on the phone she told me my insurance wasn't in network. I told her I obviously checked with her office to make sure I was in network before booking. She said their office can't tell if my insurance was in network or not prior to coming. Now I've been to plenty of dentists and doctors and I've never had a facility try to dodge accountability so hard like this. I told her even if what she's saying was true - the fact is her office told me I was covered and if they didn't know they should've told me when I asked up front. I would've never scheduled with them if they had told me they had to wait until after my cleaning to find out if my insurance worked- also I have Anthem lol. They know if they take it or not. They know what insurance works and what doesn't. I want to believe it was somehow a mistake but now that I've read other people's reviews I know it can't be a mistake if they do this over and over again. It's truly predatory the way they lied to me to get me in there and then added over $500 in services I didn't ask for to my bill on top of it. I've never written a bad review in my life but I hope people read the bad reviews before coming here because this place is set up to exploit you. I cannot believe I paid $212 plus my monthly premium for a teeth cleaning. I would've saved $158 if I paid out of pocket (including my premium). What a joke. I've never experienced anything like this in my life. I will likely be taking legal action because I don't want other people to experience this and there needs to be accountability for actions like this. It's not a huge amount of money but it's scary to go through the reviews and see how many other people had this experience and just pay it and move on.

Been coming here for almost 15 years now -- despite currently living in Atlanta, I STILL come all…read morethe way back home to see my man Hulsey for a cleaning every 6 months. The staff here are incredibly personable and make you feel relaxed & right at home, which is no small feat considering how 'enjoyable' having to go to the dentist is. Hulsey and the entire crew here are textbook professionals who don't miss a thing. Additionally, the automatic appointment reminders are a blessing. Rest assured: you'll be in good hands here! Shout-out to Kathy at the front desk, she is an absolute saint.

Beware! Will want to preform unnecessary dental work for your money!…read more I went to the dentist while I was away at school for routine cleaning. I have never had any dental work needed on my teeth (cavity or braces). This dentist said that he needed to dig out all of my back teeth and fill them in because this beeping machine said I had low enamel and that if I didn't get it done now I would need it in 5 years so it was better to do now. I believed him but got a second opinion from my regular dentist. Regular dentist said that I did not need any work done. It has been 5 years and I am still cavity free!