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ATF Restoration

5.0 (1 review)
Open • 7:00 am - 3:00 pm

Services - ATF Restoration

Shoe cleaning

Shoe repair

Shoe resoling

1 More Service

Shoe shining

ATF Restoration Photos

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6 years ago

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E C Shoe Repair - Store Front

E C Shoe Repair

(4 reviews)

Cambria Heights

Using Yelp to find a shoe shop to support a local business landed me at E C Shoe Repair. Walking up…read moreto the store I took a picture of the business. Why? Because that is our Forte! I snapped a picture of advertisement on the outside of the store as well. Being a gentleman because, in my world chivalry isn't dead, I opened the door for a lady that was going inside, and then I entered. I started snapping a few more pictures because, That's our "FORTE". They guy comes from the back while I am snapping and talks to the lady customer, abruptly ceases communicating with the lady and fused me up one side and down the other asking who I am and why am I taking pictures. My response was, you should finish helping the lady and then we can talk. He responds with no, why you take picture, no take picture on inside only outside. I replied that I can delete the pictures and that I am a customer and I came to purchase shoestrings. another lady came in and I am waiting to be serviced. He ignored me, left me standing there. A third lady entered the establishment; he asks her what she wanted. at this point, I asked "was I next?" He said, I no customer, and basically disregarded me as a customer and refuse to sell me shoelaces. Poor Value and service! The sad part, his business is located in an urban community, and nearly all of his revenue comes from Black customer- whether African American or from West Indian backgrounds. His customer service was very poor going on the assumptions that he can treat shoppers from the community in a degrading manner. I will not ever spend money in this business, I will not recommend this business, nor will I support business that are disrespectful. Areas of improvements- At minimum, he should consider taking an introductory customer-service course. His approach to dealing with the public shows he hasn't mastered even the simplest standard of respect or professionalism. I wish I could give a quarter of a star, but he earned one! Well, I will try to stay encourage to ... Inspire more, Yelp more

Communication problems not very business like. Stays very busy. Did a good job on shoe shine. It's…read morealways good to have shoe repair shop in the neighborhood .

ATF Restoration - shoerepair - Updated May 2026

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