I've brought our company bus to Masters Transportation several times for service, and they've…read morealways done a great job. On our most recent visit, we were dealing with issues related to the alternator and the battery not holding a charge. Since we had the alternator replaced just under a year ago, it was still under warranty--but unfortunately, the warranty only covered parts, not labor. We paid the bill and drove the bus back to our studio, only to have the battery light come on again and signs of power loss. I called them immediately to explain what was happening. They told me to keep an eye on it and to contact them if the issue persisted. Sure enough, the next day the bus wouldn't start at all. When I called again, I was reminded that if the alternator was indeed faulty, the part would be replaced under warranty, but labor would not be covered. Honestly, I was frustrated--paying labor again for something that should've worked the first time just didn't seem right. To my surprise (and relief), they really listened to my concerns and went above and beyond to make it right. They towed the bus back to their service center, replaced the alternator, the battery, and several other components--all at no cost to us. That level of customer care is rare these days. I absolutely appreciate when a company takes responsibility and goes the extra mile to make things right. Masters Transportation did exactly that. I picked up the bus today, and everything is running perfectly. In a world where we often only hear about the bad experiences, I wanted to share a great one. Masters stood behind their work and truly made good on a tough situation. I'm very happy with the outcome and will definitely continue to bring our business to them. Highly recommend!

I just finished getting my private pilot license with the help of the staff and instructors at…read moreSummit Flight Academy! The staff there is fantastic, friendly, helpful, and very customer service oriented. They have been willing to jump in and help with anything I needed at every turn. They really go above and beyond for their students! Jeremy, one of the partners at Summit Flight Academy helped arrange a different plane for me to practice and take my test in after the plane I had been training in had to be taken out of service for maintenance. Something he went the extra mile for me on. He literally saved the day for me when I was about to panic thinking my plane wouldn't be available for my test. Jami, the person that handles the day to day function of the office, has to be one of the kindest, most helpful people I've ever had the privilege of meeting. If you look up customer service on Google, her picture should be the first result listed. Any time I called, any question I asked, any help I needed with scheduling, any help I needed period, she has been right there ready to solve the problem for me. I've done my flight training with Katia. She is fantastic as a flight instructor! Don't let her being young fool you. She has a genuine love of flying and her patience and personality create the perfect temperament that make her a great teacher. She has a feel for the plane when she flies that is absolutely amazing to me. She has exceeded every expectation I had from the first day that I met her. Her enthusiasm, knowledge, and skill definitely shine when she is flying with her students. I've also become friends with a couple of Katia's other students that have been flying with her at the same time I am, and her other students share the same insight. It's really amazing how her love and excitement for flying rubs off on you as you are learning to fly with her. In preparation for my test with the FAA examiner, I also flew with Shane. He is another shining example of what you want in a flight instructor! He's calm, very laid back, fantastic personality, extremely knowledgeable with everything flying, eager to teach and see you succeed, and willing to help with anything you need to succeed, at any time. He's a fantastic pilot and instructor. Hillary is another instructor at Summit Flight Academy that I really appreciate. Like Shane, I was planning to fly with Hillary as a mock checkup right before my test day. I've met and talked with Hillary multiple times and she has helped me out in the office on more than one occasion. She is really sharp, extremely helpful, very friendly, and very pleasant to work with. I'm really disappointed that our schedule didn't work out for me to take that last mock evaluation flight with her before my test. I can honestly say that I 100% recommend each of the instructors I have met at Summit Flight Academy, without any reservation or hesitation. And I should know. In the 37 years, 3 months, and 18 days since I took my first discovery flight in college, I have flown with 6 different instructors. Katia, Shane, and Hillary at Summit Flight Academy made my flight training experience the best I could have ever hoped for. It just so happened that my New Year's resolution this past year was to go back and finish getting my license. A lifelong dream which the staff at Summit Flight Academy helped me accomplish! Thank you to everyone at Summit Flight Academy for helping me realize this dream!

The best flight school around! Obtained my Private Pilots License in November and passed first try…read morethanks to the amazing team at SFA. I have flown all of the planes other than their newest warrior and will have to say N6894W ("Miss Whiskey") was an overall favorite. The planes are all hangared making it easy to fly in the winter and the instructors are the best around making sure they are focused on getting you check ride ready. Thanks for all the help Summit!

We hired Jerry this week to pick up my daughter on 5/26/25 from the airport and drive her 45…read moreminutes away to Kansas City University. He was on time, communicated with me and my daughter and even made a quick stop at Walmart for her. He remained in contact with both of us during the week for pick up today 6/1/25 and had her at the airport on time/even early. I highly recommend Jerry for all your travel needs. I really appreciated the communication and his price was appropriate for the distance. He is easy to work with and pleasant. Being from a different City and State, we were very lucky to have found him. If we travel back to Kansas City, we are calling him first. All transportation services should aspire to Jerry's level of service. Excellent.

Jerry is terrific - huge thanks for working with us on a changeable schedule and being so nice and…read morepatient. My husband needed a ride to a doctor's appointment and Jerry was able to make sure that happened. I am keeping Jerry in my contacts next time we need taxi service - he's the best!

Outstanding customer service, pricing and Merc, the driver was awesome. Highly recommend.read more

KCI Chauffeur was professional and efficient, and I would gladly recommend their transportation…read moreservices to anyone.

Last year my son who is now 4 would not go into a pool unless he was holding my hand and could…read moretouch the bottom. After 1 year of lessons he is swimming with almost no assistance in deeper water. He is comfortable jumping in and holding his breath underwater. Class sizes are small and the instructors are very good an communication after each lesson. They have programs for many ages and I would recommend it.

I've been taking my kids to Aqua Tots for about 4 years now. The lessons have up to 4 kids in them…read moreand run for 30 minutes. Each of my kids were scared to go under water when they started and each instructor has been patient and kind and now they have no fear and each swim really good, even my youngest who started not long ago. Learning to swim is such an important skill to know and I'm happy that we have been able to stay consistent throughout the year. The skills they learn could get them in a swim team, not just the basic free style stroke. Backstroke, breaststroke and even the butterfly and flip turns are taught as they move up through the levels. I feel so much better knowing that my kids know what to do in a pool to feel confident and be able to swim.

This was quite the positive experience for both my partner and I. She had difficulty with her…read morecomputer in saving the pre-visit health form which was quite stressful for her. The nurse, however, was very accommodating and made sure she had the information she needed to begin the process. I will admit that t he educational session,, prior to the injections, did lead me to purchase more vaccinations than I had intended. However, given the information available for the countries we plan to visit, the additional costs were easy to see as less than the cost of a serious illness. I would recommend them. Besides, she is one of the best inoculators ai have ever experienced!

This was a Mothers Day Gift from my husband!! We had Randy as a tour guide!! I highly highly…read morerecommend doing this!! Randy was great and the tour was so beautiful! This was on my bucket list and now crossed off!! Thank you KC HT!!! And Thank you Randy!!!

There aren't enough ways to praise TripInsuranceStore and to thank them for helping me out after I…read morehad to cancel our trip due to a relatives' death. Deanna deserves a medal for her patience and kindness as she basically "held my hand" throughout the claim/reimbursement process. I am happy to say, we did receive 100% reimbursement. And when it was time to book another trip and find travel insurance, I turned to Deanna!! She is very knowledgeable, professional and efficient and answered my many emails and questions and found us another great plan. I highly recommend TripInsuranceStore!!! and will only purchase travel insurance from them in the future!!! THANK YOU!!!!

They are the best. I can call and talk to a person, Steve or his associates, ask a question and get…read morean answer. The best way to handle health insurance was a biggie for me. Trip Insurance Store found me a travel policy to Cuba when no one else knew what to do or how to do it. I have use Steve and his crew many times. It's a pleasure doing business with him. I would give a 10+ but it only goes to 5. Wes....