I am new to Kern valley. They gave me a great price to propane. They filled up my tank same day…read more Very thankful for a great customer service.

Always a 5 !!! Those office ladies make my day always …read more The men always go through everything when they deliver your propane . Also never have an issue explaining any and everything. (Also ladies they treat you equal! ) this company gets my vote always . But seriously those office ladies !!!

Worst company EVER. They have deceptive billing practices, they over charge, they do not come when…read morethe say they will

I was an Amerigas propane tank customer. In my case it is a 5 gallon tank for a BBQ. The Amerigas…read moremachine takes a credit card and opens a door for your old tank and then open a second door to give you a new tank. Sounds good but it doesn't work, and there is no one to help. In my case the new tank had a bad value. I paid $20+ for the exchange, got a defective tank and no help. I called the phone number on the machine they display. Gave some information and then got disconnected. The store manager said they are a total pain. Often the door for the new tank opens and the slot is empty. Your tank is gone and there is no replacement. When elsewhere for a bluerino tank and all is well. So long Amerigas.

One word- HORRIBLE Had leak in my oven, the manager Eric…read morecame out. not there 5 minutes. says there's no leak. after getting sick,I call again , he has another guy come to find a leak. Dallas says no leak and rude as hell . Finally I call an appliance repair man and he fInds the leak in the first 10 minutes. $100 dollars later WOW!! Very unprofessional

horrible staff and service. they gave me an estimate that was much lower then charged me extra $100…read morewithout informing me and kept saying no discounts because it's only an estimate. so don't trust their estimates because they act as a monopoly and have very rude staff. Nowhere to complain

Couldn't be happier with this wonderful company! They came…read moreout super fast and even called me over the weekend when I was having issues! I am so happy that we have a family owned company to choose from here and we don't have to have WM. I was so happy with their lead servicing tech Don! He checked everything for me and explained everything to me and just made sure I understood it all and was so kind. I can't wait to tell anyone about Delta and Don!

Not a good experience bought a new house they drove on the new driveway and broke it.there response…read morewas were not responceable for any damage to the property this was one of many issues I have had with this company.STRONGLY advised you to look elsewhere

NEWS UPDATE: In…read moreSeptember, 2013, Suburban Propane tendered refunds as the result of a class-action lawsuit filed in Orange County, California, charging financial abuse among violations of Sec. 1750 et. seq. of California's Civil Code; Sec. 17200 et. seq. of California's Business and Professions Code; and Sec. 15600, et. seq. of California's Welfare and Institutions Code. Suburban Propane has been charging customers a "Reg Fee", implying the fee is "Regulatory", or imposed by a governmental entity, including adding the phrase, "where authorized by law". The fee is not any governmental fee, but just another typical 'garbage fee' charged by crooked utility operators under the guise of legitimacy. The terms of the settlement include payment of $2,750,000.00 awarded to Suburban's California customers who were swindled between 2006 and 2012. In addition, Suburban Propane has agreed to cover all costs of prosecution, expenses of the Settlement Administrator, and all other costs to implement the settlement. Suburban has also agreed to pay $1,750,000.00 to cover attorneys fees incurred by Plaintiffs.

Would not use these thieves for nothing. I am going to deal with someone else from now on. I was on…read morethe - "Do Not Fill My Tank Unless I Call You" list and they came up to my home and filled my tank without telling me. Then sent me a bill and threatened to come and cap off my gas to my home!! Beware of these low life POS people. As soon as this tank is done I am dealing with someone else!!

Customer oriented, friendly and priced right. Give this place a chance, I think you'll enjoy the…read moreexperience. They filled 2 of my 5 gallon tanks but have the capacity to fill larger tanks.

Fast service if your ever needing propane. Workers there very helpful. Will definitely be going…read moreback.

Fast service, but the Ca. state average for Feb. 2024' is $2.63 a Gal. They are charging $3.40…read more ,So, my 246.4 Gallons cost me $188. more than the Avg. cost for the state for this exact date. BTW, I rent my tank from them, I have a perfect record of timley pmts. As well, I have in the past written 5 star ratings in the review sites. I now say they are over priced but have the same good service. The question I must ask myself is do I change suppliers because of the $188. higher price?

Sadly Benz Propane was sold to Waste Management effective 3/1/19. Benz was awesome. However, Benz…read morebegan reducing and making adjustments in late 2017 into 2018 as the sale was eminent. . I have been assimilated into Waste Management but have not been pleased with their service and pricing in the past as they have repeatedly gouged me as a refuse service customer. Since LA County engaged in a contract and some regulations to protect consumers against gouging, WM have reluctantly complied...but still blatantly charge different prices to neighbor customers for the SAME SERVICES...depending upon what they feel they can get away with. Shop carefully before you chose WM.

Suburban came to my recuse after calling Waste Management twice and never receiving a call back…read morefrom them. I called Suburban, and in a week, I had a new propane tank from them- their customer service was great, and I understand they are under new management.

From the owner: Our Business Is Customer Satisfaction…read more Suburban Propane is a nationwide distributor of propane, fuel oil and related products and services, serving the energy needs of residential, commercial, and agricultural customers in 42 states.

Love this place! I go for propane weekly and Robert has taken care of me for the last 3 years…read morewonderful service I wish I could hire him ! Amazing prices for small businesses who need propane. Ask for Robert.

Awesome service, they were willing to help in any way they could. I will be using them from now on…read more Thanks guys for your service and help.