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    ATB Financial

    5.0 (1 review)
    Open 9:30 am - 5:00 pm

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    Services - ATB Financial

    Personal banking

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    10 years ago

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    Scotiabank

    Scotiabank

    (3 reviews)

    Overall, satisfactory experience. Minus one of the representatives there giving attitude when…read morecustomers come in a few minutes before they close. The hours at this (most banks) are not adequate for the individuals who work a full time job. The attitude she gave when I was explaining what I needed doing seemed very unprofessional. Overall, my experience with Scotiabank is above satisfactory, but her attitude makes me want to visit a different branch.

    So things have taken a turn for the worse with this location. Needless to say I am pulling all of…read moremy banking from Scotiabank and moving everything over to ATB (where I have received nothing but stellar service from them to date). A little back story. Because they are only open until 6 pm on Friday's (Monday - Thursday they close at 4 pm), I had to book an appointment with a financial adviser with a month wait time. No big deal, I just wanted some investment advice with my RRSP's. My profile even reads that I have a very low knowledge of RRSP's. My appointment was from 5 - 6pm, expecting that if it were to run a little late that would not be a problem (well it's not with most banks). Long story short, 5:55 pm came and next thing I know he is printing me off 8 pages with roughly 10-15 Scotiabank investment options and then continues to tell me to go on "Google Finance" and "research them and decide which one I want to invest my money in". Really? Did that just happen? He then continues to tell me that after I invest in one I can watch them and change to another option whenever I want if that one is not working for me. He continued to tell me that he would follow up with me on Monday (it's been 2 weeks and I have yet to hear from him). Needless to say, I nodded and smiled while being pushed out the door. I had an appointment at ATB the following Monday and I have already been recommended a wonderful profile and in the process of moving my funds over.

    ATB Financial - banks - Updated May 2026

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