This is the bank I've been going to for ten years. I used to be with the Bank of Montreal, but I…read morehad some bad experiences with them, and I just find TD staff to be more courteous. I've never really had a problem with TD. I find them to be extremely professional and honest. They don't just approve you for anything and everything because they need the business; they are honest if they think you are over your head. When I needed to get a line of credit, I setup a meeting with Joe, and that went really well. He was extremely personable and explained everything to be in plain terms. He also helped me get the lowest interesting possible. When I need a mortgage or a big loan someday, I'll definitely be going in to see Joe. Also, TD's online banking is extremely simple and easy to use. I find it really convenient, because then I can be lazy and do virtually all my banking from home.

I have been banking with RBC since I first opened a bank account in high school back in 1988. I…read morehave nothing but great things to say about this bank in the thirty years that I've been dealing with them. I've had student loans held here, and now have a credit card, line of credit, and all bank accounts, including a US visa and savings account, with this bank that respects me as a loyal and long time client, and always gives me outstanding customer service whenever I've had to deal with them. My entire family is with RBC and given their level of service and support to their clients, it is no wonder that RBC is Canada's biggest, and I'd say best, bank!

Servus Credit Union helps a lot with achieving your financial goals faster than you ever thought…read morewas possible on your own. The amount of experience they provide is astonishing! I'm very ecstatic and lucky to be part of this organization!

I have done personal and commercial banking in Canada for nearly 55 years and been able to get…read moresenior account WITHOUT FEES and I have a small account that has been dormant for a few years but should have a couple of hundred dollars iin it. I went to use it last week and a $10 charge was declined - surprise. I called the bank and they said it was in overdraft. I asked how that could be and they said fees and OD charges were applicable. To say the least I was shocked. I know they offered a credit card I declined due to an activation fee but didn't know they had started charging account fees. Banks make TONS PF MNEY BY PUTTING ALL OF THE DEPOSIT FUNDS IN THE FOREX overnight. They make enough that way to cover most of their operating expense and yet charge fees for

We have been banking at TD for years, since first moving here from the States. Many other…read morefinancial institutions in town didn't want to deal with us with our non-existent Canadian credit ratings and our savings entirely in greenbacks. But TD took a chance on us, and as a result, we were able to build up credit in Canada as we built our life here in Edmonton. We have several accounts at TD - savings, chequing, a US dollar account, and an education fund for our kiddo. And we always receive exceptional customer service from our regular branch on Jasper. They know us by name, and always greet us warmly, offering stickers or toys to our small child. At two-years-old, he has figured out, though, that a bank gives out more than just treats. Last time we were in there, he walked up to the counter and said, "I want money, please." I was mortified, but the employees there thought it was great, and the manager even suggested he come back and work there when he's older. We will undoubtedly still be banking there at that time.

This bank has repeatedly ignore my requests for callbacks and failed to follow up when I went in…read moreperson with serious concerns that needed to be addressed. A teller made a major mistake on my mortgage that still may cause me an issue with my credit rating and they don't care about fixing the error. The worst customer service I've ever had in my life. Completely unacceptable.

I have been using this branch for a few years now and always have a great customer experience. The…read morestaff always great you with a smile, are knowledgeable and super friendly. There is plenty of parking, great hours and awesome ATM's. The drive through ATM is handy also. A great branch.

We moved our banking to RBC because our previous bank decided to raise their rates. We are happy…read morewith making the switch. This branch is pretty cool. The layout is modern and kinda busts out from the normal that you would often find in a bank. They have an interactive panel that kids can use to play a neat puzzle game. The service here is great. Being a new branch they have decided to focus on this area first and foremost. That makes me happy. They have a great selection of safe deposit boxes as well.

For all the annoyances this branch has to put up with (Occupy Edmonton stringing up a banner,…read morerandom a-hole throwing a rock through their window, and the general misfortune of being on Whyte), they sure know how to keep things positive. As a previous TD employee back in the day (not at this branch), I know that the company itself has some very high standards for its customer service training. Some locations live up to them, and others don't. This one definitely does. I don't know how this branch manages to never be busy when I come here but maybe I'm just lucky? I usually end up being helped by the same two CSRs every time I come in and they are always friendly and attentive. I really appreciate it when someone at a business I frequent regularly actually makes the effort to make a connection beyond the transaction. It makes you feel like more of a number when they recognize you and refer to previous conversations. The one time I had an appointment with the sales side to deal with a business account was efficient and stress-free. Besides doing what we came in for, she made sure to look at our accounts to ensure we were getting the best possible service. As a side note, after comparing the various accounts available for not-for-profits at the major Canadian banks, TD's community accounts are definitely the best value for your money.

I do all my banking at TD, and have for years. I went into my regular branch today and was treated…read morewith such respect. I opened up a TFSA and had a bunch of questions. The male teller was super awesome at answering everything that I had questioned, and made me completely satisfied in my choice. I have dealt with other tellers before and have been treated with the same respect and knowledge. TD will always be my financial institution of choice.