wonderful staff and smart and by the way recently they saved my Sunny's life, he came in with a…read morecute pancreatitis, which can be life-threatening, so I am very grateful that I was lucky enough to find this veterinary clinic It's very clean inside very welcoming. I just really love it there and two dogs. Wanda

We cannot thank Dr. Armstrong and her amazing staff enough for helping us take care of our special…read moreneeds pup who was born deaf for the last two years. They are the kindest and compassionate team. He had to spent the day at the clinic to receive heart worm treatments. When we went back for his last check up he was ready to spend the day at the clinic and was disappointed when he had to come home with us. We are so glad that we found the Apponaug Animal Hospital.

I give 3 stars because I've had 2 experiences with this practice. The first experience I'd give 5+…read morestars, the second experience would be absolutely zero. After discussing this with a few other professionals and reading through reviews, it seems like the experience here depends on which vet you get. I'm going to headline that in no way do I benefit by reporting my review. I've already tried to express my concerns after the second experience and never had true follow up or communication. I would not be surprised if there is a response (as I've seen from other reviews) from OSV trying to defend their reputation because doing so, they are after a benefit instead of upholding integrity and accountability. Experience 1, vet Jennifer LaPierre: Brought my male cat into the emergency room after the recommendation of PetMedic Urgent care for a urinary blockage that had brought his kidney levels to a dangerous count. Knowing full well the outcome could not be good, I could not sing enough praises for OSV. The vet triaged him promptly, the wait was long but they kept my son and I informed. We had to leave him there for a few days so they could watch his levels, but they did let us say good night to him before we left on the first arrival. After that, the communication was excellent and included picture updates, emails and phone calls. He made it through after being there for three days and was put on a prescription diet (which they easily adjusted the language when I ran into issues filling). Thank you! Experience 2, vet Elizabeth Germaine: The biological brother to my previous cat came down with the same symptoms with urinary blockage just about a month after our first experience. Because we had just gone through this, I knew what to look for and that it was key to clear the blockage as quickly as possible. So I called OSV ahead and said "my male cat has a urinary blockage that had just started, I know prompt treatment is best, can you unblock him". I brought him in, they did a quick triage and the vet tech came out and said "you were right, he is blocked" and explained next steps including a catheter and unblocking. Once the veterinarian took over, everything went down hill. Her demeanor right away was uncaring, non personal and completely disassociated. I'm going to try to keep a long miserable story short and hit the highlights. I requested a different vet, and was informed there were no other vets. My son and I were there for hours, not allowed to see our cat, thinking he had been unblocked, told we had to come up with the funds for a bill that was at least twice as much for a 1 day stay as our other cat was there for multiple days. I questioned this and was given "well it's a Sunday". In my state of concern for the cat, taking care of my son who had spilled his hot drink and burned himself (which she barely even rolled out of the way so I could easily access the cold water sink) she asked me about his last bowel movement, which I told her was recent. Then she decided he needed an x-ray for a bowel obstruction. Once I found out that they actually had NOT unblocked him towards the end (mind with urinary blockage every hour counts and could be life or death) I just wanted him unblocked so I could take him elsewhere. I have PetMedic urgent care to thank for saving his life, they were able to offer multiple medications to give him at home to keep him comfortable while determining next steps where OSV offered none. My further disgust was I was still unclear why they had taken multiple x-rays of his stomach when I brought him in stating "urinary blockage" and the vet tech confirmed "urinary blockage" at the start of the visit. I tried reaching out after our cat was taken care of elsewhere to discuss this by phone, voicemail, and email. I tried calling and asking for a member of the board of directors, the receptionist responded as if she'd never heard of a board of directors and sent me to billing. Billing sent me the "notes" that were one sided from the same vet we worked with highlighting my "money concerns". I have paid for accurate care elsewhere. After a few attempts I decided this wasn't worth my time. I felt taken advantage of and the lack of communication, service, and accountability was disgusting and disgraceful. I'm a single mother who knew EXACTLY what was wrong with our cat before bringing him in, had it confirmed, and a condition where time is of the essence, was misled and mistreated. The service that PetMedic Urgent care offered in comparison, was far better than OSV. So my main complaints on this second visit were: not being offered a different vet when requesting one (highly doubt they only had 1 vet in that building), prolonging treating the immediate concern for their own benefit, misleading me into unnecessary and multiple x-rays, not allowing me to see my cat at all, and not answering my multiple (and multiple formats of communication) to express my concerns about the service on this visit.

I want to update my review regarding care my Grandpup received today. No one wants to be away from…read morehome and have a veterinary emergency but that was the position we found ourselves in today. My son and daughter-in-law called early this morning regarding their sweet girl. The staff took amazing care of her and it was truly appreciated. The entire team at Ocean State are professional, caring and kind. If you find yourself in RI with a pet emergency this is the place you want to turn to!

A wonderful, small and very friendly and efficient animal treatment center and hospital. Very…read morefriendly and knowledgeable staff and great Veterinarians. So glad to have this Veterinary facility so near to my home!

Cowesett animal hospital is a trusted partner when caring for my pets. I have multiple pets…read morereceiving care here and I always feel heard - whether I'm at an annual visit or calling for an urgent issue. They are always willing to answer my questions and ALWAYS follow up as promised. The level of expertise and attention that the doctors and staff provide is unmatched. Dr. Labriola is thorough, patient and so so knowledgeable and I never feel rushed. The staff is professional and kind. The exam rooms and common areas are spotless. They have supported me through the joys and heartbreak of caring for my pets through all stages of their lives and I would never go anywhere else.

I have never been to the West Shore Animal Clinic before but i live near by. I found a lost dog…read moreyesterday and took it there to be scanned for a chip. The staff could not have been nicer or more helpful, especially Kerry. You could tell they have an extreme love for animals and what they do.

Brought my 2 new dogs for meet and great and to review their medical records. Dr Young was…read morewonderful...She had thoroughly reviewed the records and explained to me what was needed and why. We spent an hour and 1/2 there, no rush and no pressure. Our vet tech and the office staff are wonderful....very kind and caring and obviously love the animals that are entrusted in their care.

Due to Covid you can't bring your beloved pet into the vet. I took my baby for her annual…read more They came up to the car, took her in, and 10 minutes later she was brought back to my car. This is OK for a healthy dog, but I am really getting sick of this Covid criteria.. Thank you Cranston Animal Hospital.

I took my cats to CAH for their first checkup and first vaccinations. All aspects of the experience…read morewere impeccable, with the staff very friendly and professional and Dr. Courtney especially amazing. What I loved most about the experience was how Dr. Courtney patiently explained different elements of cat health as well as upcoming lab work and procedures that the cats needed. We even went so far as to talk about their diet which put me at ease knowing I am feeding them higher quality stuff. You could sense Dr. Courtney to be genuinely caring and compassionate for not just the wellbeing of animals but for them to get the best upbringing. With covid protocols in place I found the check in process to be seamless and easy, no waiting on hold endlessly. Everything felt quick yet not rushed. I am eager to continue going here in the future!

A wonderful experience, loving, kind vets willing to help gave a great diagnosis and offered an…read moreoption that was affordable, reasonable without like breaking the bank

Fantastic caring Clinic. Everyone thinks their dog is the best, but Greenwich Valley makes you…read morethink that your dog actually is the best.

Amazing. completely thorough, Not rushed…read more Very understanding with the aggressive dog Staff tremendous Can't say enough about her and especially the staff

The first time I went, my dog and I had to wait in the car for 20 mins. Never got to meet the dr…read more Went for another set of boosters. 30 mins of waiting in the car. When they finally came out I asked the person to ask the vet to please see why my dog is scratching. She came back out and said the dr doesn't do the shots... oh yeah the two shots/boosters were 87.50. They're 20 each at my vets in LA and NY. From a house in Warwick, RI, they charge double. They want me to make another appointment for the dr to look at why she's scratching. Another 100. Shame on their greed.

We have had a wonderful experience with hill and Harbour over the past 11 years and 4 different…read morepets. Dr. Schoen is wonderful and caring and always goes above and beyond to offer the best options and care available. Highly recommend!

Horrible visit with my sons dog. This place doesn't deserve 1 star but unfortunately 0 is not an…read moreoption. Complete rip off, overpriced but most of all didn't help my son's dog. We will definitely find another Veterinarian to help us care for our loving dog. I would highly recommend going somewhere else if you love your pet like we do.

Have been going to Titon since 2015 wen I got my fur baby. All shots and care by Dr Michelle. She…read morehad a tumor and had to have her front teeth between the canines out. All went well for years, but for constant ear infections. Changed foods to prescription diet and my picky eater went to a great eater.but Fl vet put her on Apoquel. Went back to RI and found they had got away from Covetrus pharmacy who were very expensive and sent dented cans, to a different pharmacy that told me to order her food direct from hills. Great! I find Dr Garrett and Dr Michelle are great. Not cheap but they keep up on all her shots. She is a happy camper now flipping from RI to Fl. Both vets about the same price.expensive but necessary.

Titan is the best services I've ever had for my dogs. They have the most caring staff. They truly…read morecare. The reception staff are friendly and likethe Vet and technicians truly care. Susan who works directly with the animals is out of this world. So caring and compassionate. They are very fair in pricing. I have a dog with some health issues that are being treated and we drive from North Providence to Warwick because I will not go anywhere else to treat my fur baby. They are the exceptional.

It was a tough decision but it was time for our sweet cat Misty to cross the rainbow bridge. We…read moremade an appointment for Friday and were greeted with a dimly lit comfortable room, shade drawn and fleece blanket covering the stainless table. My daughter and I were met by a kind tech, Courtney who lovingly took our girl in her arms to get her prepped. She was brought back with her catheter and we were encouraged to wrap her in the warm blanket - as we tearfully cradled her in our arms. Dr. Victoria Klibanoff, was calm, sincere and caring. She spoke to Misty, stroked her and then explained what we should expect as the euthanasia would proceed. Our sweet girl passed peacefully surrounded by love, respect and professionalism.

Terrible billing practice and forewarnings of costs. Came in with diarrhea, and left with a $1000…read morebill. Never warned about the price of each test or discussed how necessary each one was beforehand. And you must pay the full amount at the end or you can't leave. No other billing methods. Nurses there are great, but doctor services lacked empathy.