I wanted to update my 3 star review to a 5. Shawna, the owner, read my review and immediately…read morereached out She asked a few questions and then got back to me, saying our situation had been discussed and asked if what they could do to make it right. She offered to come measure the space and other things that were beyond nice. This store has beautiful furniture and a very receptive owner. I think it's only "fair" that I update my review to reflect the owner's attitude and desire to correct the situation. We will definitely be back!

I walked into the store and I was barely greeted by their staff. They were not busy. I was their…read moreonly customer. One staff member was working on the her computer while the other just sat at the front desk. Informed their staff what I was looking for and they just pointed stating this is what they had in stock. As I walked the store no one assisted me or said goodbye as I left the store. I was shocked about their lack of customer service. I was hoping to hire them for a design consultation.

Always a great find in this store even if you go in to just look. Their material and built…read moredefinitely meets the price. So much to look at, their website doesn't do justice to what their stores carry. Just absolutely love going in there. Just recently purchased a head board but liked it better as a picture frame so took the legs off and hung it in our office wall. It's perfect! Love all the sea and beach decor they carry. Thank you, Alma DeWitt.

The best inventory of beautiful, well-made furniture and accessories. Plus, the staff is always…read morewelcoming and helpful!

Promptly greeted at the door and asked what we were looking for. Then someone showed us around and…read morehelped us find what we needed. Great prices too.

In March I was in search of a king headboard when I found the one I had searched for at Lacks. When…read morewe got the headboard home to my surprise there was no rails or footboard. Call back to the store to advise. Unfortunately they could not locate the missing pieces. Over the Memorial Day weekend I tried my luck once again going back to Lacks to see if this headboard was back in stock. I was assisted by store manager Rudy who went above and beyond superior customer service. He tracked dowel the missing pieces to make a complete set. I'm one very satisfied customer. I will definitely do business with Lacks again. Thanks Rudy for your professionalism and your excellent service. It's well appreciated!

Great way to get furniture on credit many places you have to have 5 years of credit history to get…read morefurniture and a high credit score. I was able to pay it off in 60 days same as cash to avoid any interest.

The only store in corpus that actually had what I needed without having to wait for 1-2 weeks. I…read moretook my bed home the same day The husband and wife team were very nice , attentive and gave me time to make a final decision. I went to the store a couple of times before I came back to make my purchase. They gave me specific instructions to make sure the assembly would be accurate and prevent problems in the future. I will definitely go back when I need more furniture. Thank you so much for great service.

We bought our house 3 years ago and went to Oh My to see the selection…read more Patricia was there with a smile and remains there to this day. We have been in dozens of times over the years for all kinds of furniture. Patricia is helpful and kind, she is the main reason we keep going back. The selection rotates and is a great collection of beach furniture and accents. The patio furniture is super pricey, but is sturdy, has a great color palette, and a lifetime warranty.

Amazing customer service and wonderful employees! Had a problem with two chairs I purchased but…read morenothing that was because of them and they were absolutely awesome! You don't find customer service like this very often anymore

Service was fantastic. Jaime really know her furniture. Prices were very good and the quality of…read morethe furniture was excellent. I would recommend this furniture store.

From the owner: Brand Name Furniture at Outlet Pricesread more

Such a nice local store featuring unique beach decor. I wanted something fitting for my house on…read morePadre Island that represented my new ocean life . Everything is Coastal Teak is gorgeous, especially the solid natural Teak tables and driftwood. Kim the manager told me that Snoopy's Oyster bar has their Teak tables for customer use and I had to check it out while having a seafood meal on the waterfront. Love my first Coastal purchase of these wood carved Angel Fish and turtles

What a cute little store! I stumbled upon this little gem when a friend of mine was raving about…read moretheir whimsical gifts and beautiful wooden furniture! The store manager is so sweet and loves to chat with locals and visitors. Be sure to stop in to see their artwork, furniture, and to say hi to the manager here! Her customer service is stellar!

We stopped in looking for a recliner for an elderly parent…read more The salesman "Tim" didn't have what we needed but suggested a lift chair from a competitor down the street. He made a customer for life with us for his unselfish recommendation. Thank you.

I would give zero stars if I could. The chubby (not trying to be rude, just descriptive, I'll…read moreupdate this comment and insert his name if I can get it) store manager was so dang rude.. the employees seem like they are at work, times are hard I guess... but we must not forget that people are still people at the end of the day. I purchased a $2,100.00 couch and I hope that sale helped ease some tension off those guys, their energy is real dark. I definitely won't be returning to this location.

I absolutely recommend Furniture Row, not only for the great selection, the quality of furniture…read moreand mattresses that they offer, but the service after the sale. Michael has always been a great sales rep, ready to find me exactly what I need and give me the best price on it. Robert was super helpful today in coming out and helping me get a dresser drawer back on the track and reinstalled when it was going to drive me bonkers! Great all around store. Will definitely be a repeat customer in the future.

January 9, 2026 7:55 p.m…read more This night I received a return call from the Corpus Christi Furniture Row store to an email I made a couple days prior regarding a tear in the Wicklow recliner (cost $2,200) we purchased from this store about two and a half years ago. We purchased this chair along with the matching couch ($3,500). These items were represented as being the best, highest quality furniture sold by Furniture Row, and would last a long time. Something both my wife and I mentioned as a priority for selection. Both items were exchanged within a month of purchase because of defects Not a good start. The replacement chair had an area of about 5" in diameter in the front left side of the sitting area of the chair that was rough compared to the rest of the chair. I was told it was the character of the leather. Now, two years later the leather in that area is thin, cracked and has developed a small tear while the rest of the chair is in very good condition. Since, in my opinion, this was a defect in the chair's material, I thought there would be a remedy available through Furniture Row since it was represented as one of their best lines. At the price we paid, and the quality represented, wouldn't you expect better service? The call I received was from Belinda who said she was a manager for the Corpus Christi Furniture Row. She said there was nothing they could do regarding the damage to the chair as It went out of warranty at one year. At this point, I became upset that they would not stand behind their product which had been represented as a solid, durable product (implied warranty). At the very least, I was hoping for a corrective repair of the area. We went around for about 10 minutes when she finally said that she could reach out to the manufacturer, Flexsteel, who she says provides a lifetime warranty. (Not sure if it covers material, or just the frame.) One note here; Why didn't she mentioned this at the beginning of our "discussion". I am, of course, very unhappy with position of Furniture Row. Hopefully, Flexsteel will provide a better outcome. In the meantime, I have a $2,200 recliner that looks like a piece of crap. Starting with the purchase of the Wicklow recliner ($2,200), Wicklow couch ($3,500) , floor rug 8'X10 ($1,200), Purple mattress ($2,000), and two chairs ($399 X 2= $798+ tax). In all over the past two years, we have purchased over $10,000 including taxes from Furniture Row. Now, five days later, I have not heard from them. At this point, I regret purchasing furniture from Furniture Row, and WILL NOT purchase from them again.