Horrendous. Was told I'd receive an OEM screen replacement for my Galxy S23 Ultra, was instead…read moregiven an aftermarket screen with no fingerprint sensor and still charged more than what an OEM screen is worth. Dude also stole my S Pen. Steer clear.

Mother went here with a cracked charging port in which was easily repaired in 20 minutes at…read moreuBreakiFix. Instead of repairing the phone, they sell her a new $1,000 phone that she didn't need because her old phone was in a state to be repaired. Either these people are inexperienced with phone repairs or just like to scam senior citizens who show up trying to get their phone repaired. My advice to anyone reading this is to just avoid this place like the plague unless you are wanting to be ripped off. Just Google for better options in the area and if it's phone repair, don't waste your time going here over some where else such as mentioned above.

I would suggest to not do business with them . My opinion ... Not professional ...Tried to buy a…read morepinball machine there. They did not do what they said . , When i tried to call again they picked up the phone and hung up saying nothing ...

I DO NOT recommend this place. I got my screen fixed, it stopped working a few days later. I went…read moreback, they said I had to take it to their "warranty location". I arrived at said "warranty location" and they said they have no affiliation with this place. Clearly a scam, stay away from this place

Very slow customer service. Two employees in back not coming out to help knowing 8 people are in…read moreline. Two others out here trying to help spectrum customers but then one decided to go to lunch. This left one gentleman out here helping a customer he's been helping for the last 10 minutes while some of us stand and continue to wait and others decide to leave frustrated. Very slow process they have in place. Similar to the slow internet that I experience with this company.

Waited an hour to be seen, to then be told that I have to pay only with a card because they…read more"counted down the drawer already." If they did their jobs in the first place we would be in this situation and you wouldn't be loosing a sale today. Do better spectrum!

Very COVID-19 precautions forward. Masks required a employee meets at door to assist. I had to…read morereturn equipment. I was told to take it to the UPS store next door. I did and UPS was able box the equipment for shipping with in a minute. No questions. No fuss. Receipt emailed to me next day package shipped. Awesome customer service.

Since TWC became Spectrum and upgraded to 100mbps, which I have, reliability has declined…read moresubstantially.. There are frequent service interruptions in which my diagnostic​ software indicates that my equipment and connection to Spectrum is fine but Spectrum's connection to the internet has been disrupted. After about two to three minutes, the connection resumes. I use the connection for work and it seriously interrupts my activities. Calling Spectrum gets the usual "restart your internet and wireless router canned answer.

Well, I see the other reviews and I have to say our experience was superb. It was great. We had…read moresuper support we knew ever step of the new phone set up that was happening and we felt confident it would be great and it was! Thank you Gus's for making this so easy!

This is pretty much a typical AT&T store. They have all kinds of Apple and Samsung accessories…read more We stopped in to attain an International Sim card so we can connect outside the US. After a 20 minute wait a service rep helped us. We were informed that we needed to call service (#611) and they could set that up that for us.

DO NOT GO HERE! They are liars and frauds! I brought my galaxy s10+ here to have the screen…read morereplaced after I dropped it and broke the internal LCD. I let them know from the get go that i was on a time constraint as I had to head back to Tennessee the next day - they assured me it would be done by a certain time, however I received a call an hour later that the didn't have the part and that they would overnight it. They swore it would be done by the time i needed to leave, however they still were significantly delayed in getting my phone done. When I picked it up, they forgot to replace my SIM card and micro SD card. Thankfully, I caught it before I left. Unfortunately for me, I was several hours away when I realized my phone had no sound, volume buttons that didn't work, and it couldn't be charged because of a temperature warning. Because of this, I couldn't even make phone calls. I took it to a shop in Tennessee who stated that they forgot to reinstall a major component to my phone and that it was not a piece that could be purchased outside of buying a whole new phone. The Tennessee shop also informed me that they had screwed the screws directly into the motherboard and that it could have caused catastrophic damage to my phone - his words: "no professional would have made this mistake." When I was in contact with Trojan Wireless, they said that they would overnight the part to me so I could have a phone that actually worked. That was on Thursday night - they ended up not sending out the part until Saturday night and as of now, Wednesday morning, I still have not received it. They have ignored all my attempts at communication with them since this weekend. If you want to have your phone fixed by a professional who isn't going to scam you and do a shoddy job, this is not the place to go!!!

From the owner: Our business specializes in phone repairs of all kinds all makes and models. Here at Tojan Wireless…read morewe do our best at making the customer happy. We also specialize in device unlocking such as network unlocks, google and FRP unlocks and all other specialty services most dealers don't offer. Our techs and sales associates have 15 plus years of experience helping customers in this always evolving industry. Stop on out and check us out sometime, I assure you that we will not disappoint you. Thanks

This is a little Verizon store, that is my closest one. I pay my monthly bill there and browse I…read morephone and others digital products. Small staff but very helpful.