I went into the at&t store looking to possibly switch and trade in my iPhone and fiancé iPhone to the latest model 11 pro max. The rep told me they had a special where I would get $700 for each of the phones that I traded in, which sounded like a good deal to me, I owed $300 left on my two lines at verizon. So we begin creating my account and porting my two numbers from Verizon to at&t, HUGE MISTAKE. The rep asks me how I would like to use my credits, towards the taxes or towards my first bill, I said I don't understand, he then explains to me that the $1400 is divided and paid out over the course of 30 months, which is something that I did NOT agree on! He then says well do you want to cancel? I said hell yeah you never said anything about 30 months!! And then he said I have to port my phone back with Verizon but I can't because now it's 8pm and they're not open and so now I'm without a phone service writing this review over WiFi thanks to these scumbag scamming con artists over here on Beglis! I wish people where just upfront and honest and not try to tell you last minute when you're about to pay. Pathetic! I will get a lawyer. read more