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    AT&T Store

    3.0 (2 reviews)
    Closed 10:00 am - 8:00 pm

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    Verizon

    Verizon

    1.9
    (9 reviews)
    5.2 mi

    Verizon has fantastic service; I love my phone, and it always works, but this store is just a…read moredisaster. Their customer service is abysmal. After my father passed away, they refused to take the phones back and were very rude about it. They lost the death certificate and didn't care that we had already turned it in, wanted us to drive all the way home for ANOTHER copy. We were trying to do the right thing and turn the phones on his plan in, and they blatantly refused to take them. I am not sure if they work on sales-based commission, but unless you are buying a new phone, they want NOTHING to do with you. Verizon online customer service told us to specifically go to this location and turn in the phones. They made an already challenging time so much worse after losing the death certificate. Providing no remorse at all and making us jump through 1000 obstacles when we were just trying to do the right thing and technically doing all of this wouldn't even have impacted us money-wise. I just didn't want them to lose out on the phone that still had payments on it. I ended up reaching out to Verizon Online Customer Support, who was very helpful and disconnected the phones and sent me return boxes. I don't know who this location is hiring, but they should reassess their service agents and hire people with better attitudes that actually want to do their job.

    Verizon is a great carrier, I have no issues with the phone service. The customer service at this…read morelocation is another thing entirely. Our grandfather passed away, so we wanted to transfer to a new plan to avoid hassle. This location made doing so nearly impossible. They claimed we couldn't cancel, transfer lines, or return the phones we had already replaced on a new plan due to their inability to do their jobs. We reached out to Verizon online and accomplished what this location was unable to do. Their techs are unknowledgeable, inexperienced and will have you do all the work in store. They had me call a number that I had to relay information between the tech and the phone operator, I eventually handed the tech the phone so they could do their job. We wanted to return the phones we replaced, they were trying to lock us into paying for our deceased grandfathers phone. They're either terrible at their jobs or shady. I'm hoping it's the latter, I can't be sure though. Avoid this location if you value your time and mental health.

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    AT&T Store - mobilephones - Updated July 2026

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