Great customer service! I would definitely go back. Ask for Anthony or Thomas they are very…read moreknowledgeable about Verizon products

Can someone say CROOK?! worst customer service when things go wrong…read more Can't believe I was dumb enough to go back after 5 years ago when they omitted to tell me I had insurance on my broken phone and could get it replaced - instead tried to sell me a new one. Went to a real Verizon store at Mall who gave me legit info and was able to get my replacement covered under insurance. This time went there b/c we live locally and thought it would expedite things. 1 worker. We waited over an hour for the 1 person ahead of us ( who had to leave and come back b/c her phone update was still not ready) Courteous and friendly when selling a new phone. I also bought a 5G hotspot that I need for work. Was a dud. ( Verizon customer svc determined After extensive amt of time on phone troubleshooting) left notation on my account that "dead on arrival - needs replacement since within 30days" To facilitate when I got to the store). 1st day I attempted to return it to New Providence- rep said had no idea what I was talking about. after troubleshooting again - told come back when manager there. 2nd day - ( I sent my husband) he came back miffed that manager tried to say I used all my data. Wanted me to buy more. After arduous checking again, and admitting was a defective unit they sold me, assured my husband for all our troubles, was giving us " the newest and better MiFi at no add'l charge promising it was 5G". When we opened it, it was an Orbic 4G LTE, cost $49. He tried to swap after I paid $399 for a TCL 5G. We will head back today- day 3 and see what he says now. Don't know how owner sleeps at night. DO NOT GO HERE unless you feel like being shafted repeatedly. If I could give negative star I would.

Really great!! My iPhone 6s was quite messed up and they fixed it right away. Using it now!! Highly…read morerecommend. Thank you guys.

If I could give 0 stars, I would…read more I went in to have the front screen on my iPhone 17 Pro replaced. When I got my phone back, I immediately noticed that the display looked completely different. The screen has a blue tint and doesn't display true blacks, which was especially noticeable since I use Dark Mode. I compared it side-by-side with another iPhone, and the difference was obvious. In addition, there's now a noticeable black border around the edge of the screen, even though the original display is edge-to-edge. On top of that, my phone no longer holds a charge, even though it was purchased new a few months prior. At no point before the repair was I told that they would be installing a lower-quality generic screen. Only after we returned to explain the issues were we told that a higher-quality screen was available as an option, but since we had paid for the generic replacement, there was nothing they could do. For $165, I was left with a phone that looks worse, performs worse, and wasn't restored to its original quality. If you're going to advertise that you can "fix" a phone, customers should be told upfront if the replacement parts will significantly change the appearance and performance of their device.

Great response time. Very helpful and knowledgeable. I highly recommend Tom for any future…read moretech/network projects.

The gentleman came and had the patience of a saint! He helped me reconnect my google doorbell &…read moregarage videos. He also helped me with my printer!!

I entered the store in a less than positive mood. Having to go to the store 3 different times in…read moreone day is pretty frustrating as well because my claim couldn't be found the first time. Im saying all of this to say I'm satisfied with the service I received today. My phone was fixed in less than 2 hours. I feel as if the low ratings are people being surprised they need additional things done to their tech before it can even be serviced. The employee I was working with did his best and could only do so much. I have a bigger gripe with my insurance not informing me of the protocols before I went to the store. 1 piece of advice: Maybe get a second landline to help better fulfill claims-My phone couldn't make calls-They couldn't make calls. This meant I had to go home, make another claim over my landline, head back to the store, then pick up my phone another two hours later. It'd save a lot of headaches.

Store hours are 10am to 7pm. We went at 10am and waited until 10:30 am. Store was closed and…read moredoors were locked.

Very helpful and honest. I took a broken printer to him, and he gave me his honest opinion: just…read morejunk it (even though I would have paid to get it fixed). He also helped me with an iPhone issue. I'll definitely be back if I have future tech issues!

I had lost all hope of my laptop being fixed after spilling coffee on it and dealing with a…read moreterrible previous repair shop and an unhelpful and expensive Apple Store. Mike and Fred were so helpful and restored my laptop to its previous condition prior to the coffee spillage. If you ever have a problem with your computer, come to this local business, you will not be disappointed!

Been going to these guys for years. Excellent customer service, very fair pricing. Thank you!read more

I have been a long time customer with different repairs and used phone purchases. The associates…read moreare always friendly and very helpful. Excellent customer service.

‍The guys at Cell Doc are awesome. I cracked the back glass of my iphone X and they fixed it up,…read moregood as new, and quickly, too! I checked all the other places around and these guys have very fair prices, plus a nice collection of cool cases for all makes/models. 5 STARS

Lots of accessories as you come in here. Located in the Livingston Mall…read more While they weren't able to fix my phone, they were right upfront and told me so and helped redirect me to other service providers in hopes they could help me. They are best with iPhones and major Android brands like Samsung or Motorola.