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AT&T Store

5.0 (1 review)
Open • 5:30 am - 8:00 pm

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8 years ago

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Cell Doc

Cell Doc

3.8(39 reviews)
5.5 mi
•$$$$

Lots of accessories as you come in here. Located in the Livingston Mall…read more While they weren't able to fix my phone, they were right upfront and told me so and helped redirect me to other service providers in hopes they could help me. They are best with iPhones and major Android brands like Samsung or Motorola.

SCAM ALERT!!! My 19 yr old daughter went there one week ago…read moreto replace her screen. I was charged $266, and she kept getting a message that the screen was not compatible with iPhone and glitching. She took it back today because it stopped working altogether. Same guy said they don't give refunds, but for today only he will replace the screen for 1/2 PRICE!! Are you kidding me??? The. He told her it was cracked, she must have dropped it, when it's not cracked at all! I had been trying to call there for days, no answer and mailbox full, and emails from their advertised email comes back not deliverable, not a valid email. This place is a scam, do not go here. EDIT TO ADD: Phone was taken to Apple Store immediately after leaving his store for second time. We now have a letter stating the battery swelled due to improperly installing a new screen with inferior parts, causing the phone to completely shut down. I now have to take him to small claims court, which I will, for the original $266.56 + the cost of a replacement phone that he destroyed. If he wasn't so stubborn to be an ass to a young girl and just issue a refund, he wouldn't have this review nor end up in court.

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Cell Doc
Cell Doc - Case #1 By iFace

Case #1 By iFace

Cell Doc - Case #2

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Case #2

Verizon Authorized Retailer - Express Store - Open during Covid.  Sun 12-5pm, Mon-Sat 10-6

Verizon Authorized Retailer - Express Store

1.0(4 reviews)
3.1 mi

Horrible, frustrating, and rude. I lost my phone on Friday,…read moreand went to this location on Saturday afternoon to purchase a replacement. Mark was working, and he said there was nothing he could do because I needed to have my phone with me so he could send a text. But - I did not have my phone - I was there to buy a phone because I lost my phone! I was clear that I was not looking for a discount or anything free - I had the 11 for 3 years and would pay for a new phone. I was sent away, told there is nothing to be done unless I can receive a text on current phone. Then Mark very condescendingly explained that things are different since covid, and I can't just walk into a store and buy a phone. So bizarre and frustrating! I left that location and went to Verizon store in Springfield, where I purchased an iPhone 14 using my user id, passwords, pin, and drivers license as proof of ID, no issue with the fact that my current phone was lost. All data transferred over. No issues at this location. Clearly Mark in Chatham gave incorrect info and I came close to going to a different carrier, because I needed a phone. Glad I went to a different location because up until my interaction with Mark in Chatham I have been very happy with Verizon service.

Awful. They completely screwed up my account and then didn't lift a finger to fix the problem that…read morethey created. Incredibly incompetent. Do not patronize this store.

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Verizon Authorized Retailer - Express Store - Phone cases, chargers, wireless chargers, pop sockets and so much more

Phone cases, chargers, wireless chargers, pop sockets and so much more

Verizon Authorized Retailer - Express Store - Monitor your health from your wrist.

Monitor your health from your wrist.

Verizon Authorized Retailer - Express Store

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AT&T Store - mobilephones - Updated May 2026

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