With the short staffing and a few costumers. That was inside woth issues. The gentleman who set my Firstnet acount up was awesome. He was friendly was able to help. Definitely needs a raise. read more

Buy beware left Verizon to try at & t again. Service is drop calls left and right. Was told would get credits for AARP,porting phone number and my iPhone 10 XR 128GB. Unlimited 65 a month plan with 15 warranty. Cancel service with 14 day buyers cancellation period. Because was told by AT&T wait 3 months for your credits. Long story short they will not give me back my IPhone 10 at all . I am out a 1k. For trying their services and wanted to charge me first bill of $ 180 What a joke Thank god I looked at bill on app with 10 days Or I would have been having to deal with fighting for my credits , dropped calls and over charge me for a year. Update they say in 3 weeks they give me a visa gift card for 250 dollars for my iPhone 10 128gb I have to go back to the store to pickup. LOL Never again at & t So funny. read more

They need more staff. Two employees at one of the busiest times of the week isn't acceptable.

The people that work here are no help. For first time in 6 years that i want to upgrade my phone. They tried to tell me no because couldn't get my drivers license to scan. Wtf does that have anything to do with my att account. Then asked me for pin code. I have no idea what you're talking about. They looked at me and said sorry can't help you.......... umm ok. Then I walked out. No help no call this number nothing to solve issue. Then when I called att later that day first thing they said was let's set up your pin code because you don't have one........ all this tech is making people stupid...... think I'll wait for phone to go on sale bc I'm not paying $1000 for a phone. People wonder why 80% of population lives in poverty. Here's your sign! read more

This store have 2 people but 1 is on training so basically they can only accommodate 1 customer at a time. This is annoying since most people would spend so much time on one transaction. They should have more people here if they want this to be a hub. No point opening a new store if no one can support it. read more