I must admit, I wasn't sure about Icelldealz at first. You see so many of these cell phone places…read moreand you expect them to all be the same but this one definitely stands out among the rest. The owner is very polite and very helpful. My girlfriend has cracked the screen of her iPhone twice and both times the owner himself took care of the problem and also made me feel like a valued customer the first AND second time around. I just have no complaints and I'll continue to be a customer at this business for sure.

From the owner: Phone Repairs for iOS, Samsung Phones and Others. Phone and Ipad Screen Replacement, Battery…read moreReplacement, Charger Port, Liquid Damage, Power/Volume Replacement and more. Most Repairs done on the same day with only the best highest quality screens and parts from USA Top Companies. Warranties are available for replacement parts up to 30 Days . We also sell phone accessories for old and new phones like covers and chargers! Smartfix will also buy or sell your Phones and Tablets so you can get the most money rather then selling it to another seller. If we don't have it then nobody will and fair prices for everything so let us help you save money, Smartfix staffs is ready to answer and help you so Call us today for information or appointments!

A.O. (the owner) Is the most honest, hard-working, man w/ the upmost integrity I've come across in…read morea small-business owner in a loooooong time. My phone screen started acting up and so I took it to him. He replaced the screen and I thought it was working, but he had made one small mistake that kept me from making calls. I got a hold of him and he went WAAAAY above and beyond to make it right. Long story short, he drove all the way out to my home to hand deliver the phone so I wouldn't have to make the hour round-trip back to pick it up. I'll DEFINITELY be going here any other time I have a device problem in the future and will be recommending to anyone who asks! 100% awesome business!

My phones charging port was damaged in a hot tub incident and I needed a repair on my iPhone 13…read more The screen was slightly cracked which would have complicated things for the repairman because the screen would likely crack when replacing the charger. He fairly priced and explained everything to me and was able to replace the port without further cracking the slight crack I had in the corner, saving me hundreds of dollars on a phone repair. Highly ethical and skilled. Highly recommend.

Took less than five minutes to find the case I wanted and it was only 15 to get a screen protector…read moreinstalled. The guy was also very helpful and fast

*****BEWARE OF BAD BUSINESS PRACTICE*****…read more There is a 25% re-stocking fee for all returned items on time. They do not tell you this at the time of the purchase and you only find out when given the receipt. Furthermore, should you find yourself still wishing to shop here. Do not expect employees to open store on time. They do not care about being on time. October 7, 2022.

Perfect customer service. I have always received exemplary and efficient work on my cellphone here…read more Love the location and that I never have to wait in line.

I signed up for the Asurion Home + through the shop here in Evansville. It provides coverage of…read morebasically all your home electronics and doesn't require you to register or save receipts. The kids are always breaking game controllers or iPad screens, etc. Little did I know that my MacBook Pro would go out on me.... They replaced the logic board and put in a new battery. It took about 3 weeks in total after I dropped off at the shop and it was shipped back to my home. The plan also includes other services like at home tech installation and computer tune up or virus removal. Highly recommend!

I would give negative stars if I could. Repair not completed properly. Took it back in and had to…read moreemail them after a week to ask about it. Two days later got a phone call back and had the tech call me a liar. Never again. Total waste of my time and money.

I fixed my iPhone here. It was not useable before I got fixed.my phone screen was smashed.They did…read morereally good job and it was so faster delivery then I thought !! Thank you guys.

I have a 4 year old iPhone 7 that needed battery replacement. After looking at authorized service…read moreoptions, I called Phone Todd west. He had a battery, and nobody waiting ahead of me for service and was able to do the replacement quickly. It did take an extra 40 minutes to charge enough to do function checks, but for $40.00 bucks it was reasonable. After reading the other review, I had some reservations, so we'll see how long this new battery lasts. I can always go to the authorized service center in the future, but their rating was poor. It probably depends on the technician doing the work on repair and service quality. So far, very pleased with Phone Todd's work. If I get another year out of this battery, it will be worth it to do it again rather than get a new phone and I like the series 7 as it does everything I need.

The customer service here is unrivaled! The staff here go above and beyond to ensure that their…read morecustomers are taken care of. I was impressed at the honesty presented by the staff members who would rather me know the best options for my phone repair than to sell me an unnecessary service. I would recommend their service to my kids, grandparents, and anyone else I cherish.

Very friendly and knowledgeable. I am tech stupid, but the cost seemed pretty high. My VERY old…read morelaptop wasn't connecting to the screen anymore, so he said he could hopefully fix it and recover the data either way. I was doing some time sensitive work and made that very clear. After a week no one had looked at it yet! Finally got it back and it mostly works, but still having issues. Just overall not satisfied.

I dropped my laptop off here on October 28th and they said they would have my laptop fixed by…read moreNovember 9th. It is about to be December first and they are telling me the parts still are not there to fix my device. This is a school laptop that I have to have turned back in by the 10th of December and will more than likely need to take it somewhere else that will have a reasonable timeframe of when they can have my item fixed. I feel like they told me a date just to get me to spend money...... a month later and still nothing. Really not satisfied with the services they are providing. There are better options out there that cost less. I do not recommend this company to anybody.

I took my cracked phone in for replacement, they ordered the new screen and when it didn't work…read morethey immediately fixed the problem within a day. They were skilled and very friendly. I also got a neat phone cover with cool features for a very low price. Overall great service.

I just realized that the owner flagged my review on google (from several years ago) so that it…read morecan't be seen by anyone else and that irritates me so I'm posting it here. As for an update, he never fixed my iPad or resolved the issue, so I had to buy a totally new iPad. I also filed a report with the BBB but they did a whole lot of nothing about it. AVOID AT ALL COSTS (unless you want your device completely broken) I wasn't going to even write a review at first because I was thankful he gave me a full refund. However, in light of recent events, I found it necessary. The short story is that he tried to fix my cracked iPad screen twice, messed it up terribly both times (like to the point where I could barely use it and the screen was falling off.. yes, literally), and he broke my relatively new $900 iPad so badly that I have to buy a new one because it is now unfixable. It can be fixed, but will cost almost as much as buying a new one. The long story: This dude has got to be paying for his reviews or something because it wasn't just me, I've heard a similar stories recently from multiple other people. If I would have known his "shop" was a small shack behind his house, I wouldn't have gone here. I feel that's something he should explain to people. This man is INCREDIBLY unprofessional. He helps customers in pajama pants and has literally raised his voice at me while arguing about how the screen protectors he sells are apparently better than the Zagg screen protector I was using (after he "fixed" it once, so the warranty didn't apply). After he "fixed" my iPad the first time, I quickly started to notice a lot of problems. Mind you, my screen before was lightly cracked and other than the cosmetics of the cracks, there was absolutely nothing wrong with it. It worked perfectly even when cracked. After I got home with it, I started writing on it with my Apple pencil and there were loads of problems. Many areas didn't work at all, others areas would write all jagged and messed up, and my touch ID no longer worked. The next day, the screen started to fall off so badly that I had to hold it on with scotch tape. Yes, I spent $225 to get my iPad fixed and had to tape it back together the next day. I took it back in and he "fixed" it again. Afterwards, the exact same problems were happening. I showed him and he even used my pencil himself and saw the problems, but somehow managed to think it was okay to say "Well, I think that's the best it's gonna get". How unprofessional can you get? Then, he proceeded to take videos of the problems to send to someone else to ask how to fix it. If you have apparently been doing this for years and you have to ask somebody else to fix what you broke, you're in the wrong business. I told him I just wanted a refund so I could take it somewhere else, which thankfully he did give me a refund. But I took it elsewhere and got it replaced, but left with the exact same problems. Come to find out, this dude broke SO many inner components of my iPad that it'll cost hundreds and HUNDREDS to fix. Multiple things on the inside were damaged or completely broken and even my home button is almost unusable and has to be replaced. It's disgusting how absolutely awful of a job this man did, and I'm sure I'm not the only one. Since he somehow managed to be accredited by the BBB, I will be filing a complaint with them. Hopefully I won't be stuck buying a brand new $1,200 iPad to replace the one this man broke from his pure and utter lack of knowledge. Also, the images I've uploaded show the "waviness" of the screen, which heavily contributed to the severe damage, the crack/chip near the home button of the brand new screen he put on (taken literally minutes after leaving) and how the screen was falling off in various places. Completely unacceptable.

Awesome service. Guy is amazing! Locked myself out of phone and fixed it within 30 seconds…read more Definitely recommend

Technician was nice, but the screen he replaced wasn't an apple product. The phone now draws so…read moremuch power, the battery is dead in 8 hours with very little use. it will scroll back on its own. This replacement screen is terrible. Brought it back, but he didn't fix it or replace the screen again. A waste of $180. uses faulty replacement products, stay away from this place.