Got my screen replaced, now the fingerprint sensor doesn't work and they refuse to do anything…read moreabout it. The phone is less than a week old

UBREAKIFIX: A Nightmare Customer Service Experience…read more I've had a terrible experience with UBREAKIFIX. After my Samsung Fold 5's original screen protector bubbled, I took it to UBREAKIFIX. The first replacement lasted a week, the second a month. I returned to a different location for a fix, only to be told they couldn't help and I had to return to the original store. After months of waiting, I finally returned to the original store. The technician was unprofessional, took hours to fix the issue, and damaged my phone further. The final product had visible particulate matter and fingernail marks on the screen protector. My phone case was also missing. To add insult to injury, UBREAKIFIX corporate has been unresponsive to my complaints and has failed to offer any compensation. This entire ordeal has been a frustrating and disappointing experience. I strongly advise against using UBREAKIFIX for any computer, phone, video game console,or any repair needs. Read other people's nightmare experiences if you don't believe it. I will post this review anywhere I possibly can in hopes of preventing anyone else from having to go thru this.

These people are wonderful. They were able to bring my shattered phone back to life! They fixed it…read moreunder an hour & since it was in the mall, I was able to get some shopping done as well. So, super convenient! You can't go wrong with Cell Needs! If I end up breaking my phone again (Hopefully not), I won't go anywhere else. The people working there were just so nice and they have a great store set up too!

From the owner: Your time is our priority. We specialize in fast and reliable cell phone repair, generally done…read moreunder an hour. We only use top quality parts and our rates are very competitive. We also have the largest selection of cell phone cases, screen protectors, otter boxes, life proof cases, electronics, and much more.

Always Great, Upfront, and Diligent!…read more They have always done a WONDERFUL job with Repairing Phones and Tablets and utilize insurance if you have it on your device.

I had an iPhone XR screen replaced for $100 and even bought a screen protector. It was in a case…read moreand it stopped working 2 weeks later. The phone wasn't dropped or anything and there was no damage to the glass. They said that they would have to charge again to fix it. Before I agreed to have it fixed I asked if everything would be the same as before and they said yes. Don't waste your money at this store.

Great service. Riley, the employee who came to my residence to install the new car battery, was…read moreprompt and did a god job. I would definitely use Battery Again.

I brought my Moto G 5G (2023) to the Battery Joe on Georgia Street with ONE problem -- a cracked…read morescreen. The phone worked fine. The power button worked, the battery was normal, and nothing was wrong with it except the screen. After they took it to the back, suddenly I was told my power button was broken and my battery was swollen. That is not the condition I walked in with. These problems appeared only after they handled my phone. They also gave me my cracked screen back in worse shape and did NOT return the tools or the new screen packaging that I brought in. That's shady and unprofessional. It makes it look like something went wrong while they were working on it and they didn't want to admit it. Instead of taking responsibility, they tried to act like the damage was already there. It wasn't. I know my own device, and I know exactly how it was working before I handed it over. I've already filed a BBB complaint because the way I was treated at this location was unfair, dismissive, and completely unacceptable. Management needs to step up and address this situation.

First off, I should have known better.. Ipad would not charge, took it in and Paid $108.25 for new…read morepower port (young man transparently said that there may be more wrong. Port gets replaced and now battery needs replacement. Says that if they keep finding things wrong with the Ipad I can apply credit to purchase of new or used one. I get told that the replacement under Apple warranty was a refurb and told they are terrible (red flag) either i should have expected that more would be wrong or .... needless to say I agreed to $377.79 for battery and get call that a $15 part needs to be replaced but they will "cover" the cost. I have been impressed with the transparency (they emphasis many times they cannot know what is wrong and if more they will give credit towards a refurb or a new one and both come with a lifetime warranty for repair if it goes wrong. Wife picks it up and when I log into it screen looks like it is wrinkled. Enough is enough he prices a replacement (refurb $1200+ dollars including my credit) I can buy a new one for $800 at Sams. I should have asked what the selling price was (remember they were transparent) but the reality is i can buy 2 new ones for the price of a refurb (1200 + what I spent $485=$1685. I asked why he didn't tell me the price (I should have asked) He then lectures me that mom and pops have to mark items up from retail (for new they buy at retail prices??? And I should know that's what all mom and pop stores do) and they have to charge for the warranty. On refurb they must be making 300%+. Feels like bait and switch. Buyer beware.

I took two my ipads for repair of crack screen for screening replacement and the other did not…read morepower up. They replaced screen but screwed up on fingerprint activation. They could not repair the fingerprint and they keep lying about ordering parts. Aftert 3 months, no parts and not able to repair. So i had to take it back but they still charge for screen repair along. They were not able to repair the other ipad power and kept lying about ordering parts delay again. After 3 months but no parts and they were lying again that the had to send it out for other shop to repair, but no success. they offer to replace different one with less valve. They asked for upfront payment. i gave $80 tip at time of payment. If you need replacement, you send it to Apple instead or buy new one.