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    AT&T Store

    1.0 (2 reviews)
    Open 9:00 am - 7:00 pm

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    AT&T Store

    AT&T Store

    4.0(4 reviews)
    27.5 mi
    $$

    My wife purchased an apple iphone, 4 months ago, at the AT&T Store at the greenwood mall in…read morebowling green We had a young lady that was very professional and quite helpful during the process. She knowledgeable of the iPhone as well as well as a portable speaker and we even purchased an apple iPad. After the purchase my wife has experienced nothing but problems with her iPhone. Today my wife and I returned to this same AT&T store at greenwood mall and the same sales rep. I don't know what heck happened to her, my wife's interaction was the exact opposite that of months ago. My wife asked if she could assist her with her iphone because she was having issues getting her emails as well as other issues, Since she was so helpful 4 months ago. Her answer was no. she said she wasn't allowed to answer her questions. She wasn't the technical person, she had to call apple or go the "geek squad" at best buy. My wife and I requested that she be more respectful. This sales rep continued to raise her voice at my wife. She then threatened to call mall security my wife said go ahead. The sales rep didnt. We then asked if we could have the name of her supervisor or the store owner of this particular a t and t wireless store. She then told us she was in allowed to give her supervisor's name, which was an absolute complete and total lie. Again, I cannot emphasize enough at no time did my wife or I raise our voice to this sales rep. She absolutely rude and her behavior is what I would consider reprehensible. My suggestion until this employee is terminated to avoid this particular store. We even approached a mall security guard after the incident and explained to him what happened. He told that she even gave him problems. As far as I'm concerned she shouldn't work with the public.

    They helped me fix a locked SIM card. They were also very friendly and helpful. Whit no charge for…read morethe service.

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    AT&T Store - mobilephones - Updated May 2026

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