The salesperson applied a screen protector to my daughter's phone, told her she needed it even…read morethough she already had one, then charged her $28. He was rude and called her a liar when I asked for a refund. He gave me the runaround for 20 minutes. Tried to refund me $10 instead of the $28 he charged. Stay away from this store!

got my phone repaired here twice. both times the screen had performance and display issues such as…read morelines through the screen when it was lit up, screen would freeze to the point i would have to restart the phone. Also the placement of the screen seemed to not fit for my iphone 15, it was not flushed against the frame and stuck out about 2mm looking as if it was floating on top of the device itself. Which leads me to my final issue. Due to the fact the screen replacement was not flushed to the device frame, I completely shatters within in 2 months of the last time I repaired a screen with them, this is WITH THE SCREEN PROTECTOR. I was charged over $300, the product was not worth that amount. DO NOT GO HERE. I even asked them when I picked up my phone if they use the same screens as apple and if they were apple certified, they said yes which was not true considering apple has strong materials that make up the phone. My device even had an error saying it was not an apple part and was not installed correctly. With that said, save your money, go to apple or learn to do it yourself.

Their tech did an accurate assessment on Iphone 24 Pro and repaired my phone as I waited. Nice…read moreconversation. He know his trade well.

After speaking to multiple places I ended up here. Living in City of Decatur myself it was my first…read moretime. I must say, just amazing service. Very friendly and helpful! Spoke with Justin and he helped fix my front and back iPhone 11 that was badly broken. He is an excellent phone tech and lovely salesman. They even had the purple to match the original color of my phone. I love this place and I highly recommend it for the quality especially.

Horrible company deal with u buy firestick for 300 for 6 months 90% of the time u getting support…read morefrom them the they give you 155 dollars back this company is a scam I would recommend find other place

do not get your phone fixed here i was a loyal customer brought my phone in many times to fix the…read morelast time i did parts was not put back an my phone and was completely destroyed for them breaking parts inside my iphone 8+ , now i have to spend money out of pocket to get a new phone they refused to acknowledge their wrong doings stay far away from this place

Got in contact with them the day before. I drop by. Dropped phone off. Back in the time frame they…read moreproved. Screen looked new and in operating condition. Thanks.

I visited April 10, 2026 while on my work break and the service person had me done within 20…read moreminutes. My phone works perfect! Excellent customer service. I hope I do not have to revisit due to a broken screen, but if I do I will definitely use Cellular Depot. Thanks once again for great service.

I gave them my iPad 11/26/23 They had my iPad for a month…read moreand couldn't fix it . It was a simple issue that could have been fixed in hours. Everytime I asked for my iPad they said they didn't put it back together yet. When I finally recived my iPad today . Which is over a month later they couldn't fix it . And my iPad is in worst condition. I do not recommend this business.

I had spilled water on my laptop, took it in for repair. Shehzad promptly diagnosed the issue on my…read moreMacBook Pro, replaced the battery with a high quality OEM Apple replacement battery and had my laptop up and running like new in no time. When you want the best, come to the best! 5 Star service and best cell phone repair shop in the area.

I asked a number of businesses for a quote for replacing a screen for my cell phone and cell phone…read moreunlock was the first to respond promptly with a very good quote. Our discussion was great and I highly recommend this company.

Great Location to get your phones repaired at. Boss will always work with you on a discount for…read moreyour needs. Love the Free Screen Protector Promo also. Keep up the good works y'all.

Years ago life's most major frustration was dealing with the cable company. Today I believe it to…read morebe your mobile phone provider. This is why I want to take the time to thank the good folks at the North Decatur Verizon, especially Courtney. You know the mess. They've added this, didn't subtract that, told us one number and when the bill came it was twice that. Our first bill outside of the shop of liars in Reynoldsburg, Ohio even had a late fee built in. You might stay away from that place. Courtney looked the entire account over and found a couple of key mistakes that resulted in upcharges. There was also a first responder discount that was never applied. By the time she was finished not only was the bill cut in half; we received a year long bundle for three different streaming services...for free. She even told us those services "fall off" on their own next year. No need to even call. Great work, Courtney. Beautiful store. Nothing personal, but I kept all the new paperwork and made notes in my planner for 11 months from now. Been there, done that too many times in life! 11/24

I cannot say enough good things about the manager of this store, George. When I purchased a new…read moreApple Watch, activating cellular service and transferring the plan from my previous watch was a nightmare. Neither Apple nor Verizon customer service could help. I brought everything to this Verizon location, and George made it so simple. He also improved our plan, added perks, and made the whole experience seamless and pleasant after hours of difficulty. It was a striking difference. Thank you so much!

Charged me $252 to fix my iPhone 14 Plus screen and camera. Had to come back twice in one day…read morebecause they decided to put an iPhone 15 screen on it that did not work properly. Told me the original screen was more expensive. Changed the screens and had to come back again because it was glitching. They charged me $50 for "three hour labor" but put my original cracked screen on in less than 15 minutes and 30 minutes to originally get it fixed. They are horrible.

From the owner: Very fast and professional service provided with certified technician read more

They did it again for me! Had an issue with my iPad and they fixed me right up! I can't see ever…read moregoing anywhere else!

From the owner: At Professional Phone Repair Service, we specialize in fast, reliable, and affordable phone repair…read moreservices in Duluth, Lawrenceville, and throughout Gwinnett County, GA. Whether you’ve got a cracked screen, battery issues, water damage, or software glitches, our certified technicians can restore your device quickly and professionally. In addition to expert mobile phone repairs, we offer a wide range of accessories and the latest smartphones at competitive prices. As your trusted mobile phone repair shop and accessory store, we’re committed to exceptional service and high-quality parts to ensure your device works like new. Visit our shop today for top-notch service or call us for quick repairs you can count on.