I was at this store on 08/02 to pay off phone - payoff on my bill was lower than what Colby charged me. Paid off phones and switched to Verizon 08/16. Was billed for full month on 09/05. Went to store today and Colby and River were working. River is new and did not know the number to call for assistance (Colby had to provide). Was informed that AT&T does not prorate as they bill in advance. I will never use AT&T again. They overcharge customers, change monthly billing with no notice, and contract/bill does not show all relevant charges or concerns. Coverage was not good in SC/NC area read more