I came to Russell cellular to buy a Christmas gift for my wife... an Apple iPhone 6s Plus…read more Because of all the rules and regulations in the cellular communications industry it was very difficult to make this surprise without her knowing it... but Josh the manager helped me out to where I could bring my wife in and surprise her with a phone waiting. I am a Sprint guy (18 years) because it works where I work, live, and Play better than the others... but if I ever need to migrate over to Verizon this is the store that is going to help me and get my business. My wife is very happy. Thanks Russell Cellular.

Verizon is awful - they will change your prices - beware! The douche bags at this location lie…read morestraight to your face and then have no accountability because they refer you to Verizon for help. Do yourself a favor and go to TMobile and they have a price guarantee. my coat has been the same monthly cost and my promos don't change. Russell - you SUCK!

Not impressed by the staff at this place. I was told by the people at the Verizon agent(Russell…read morecellular) to bring it here to gearvana to get a repair that the Verizon people couldn't fix. So the person here at gearvava takes my phone looks at it under a magnifying glass and brings it back and tells me my sim is broke of in my phone, and they can't fix it. Ok so long story short I take it to a Verizon store and problem solved they remove the sim and replaced it for free. Gearvana could have done the same thing, but didn't even want to attempt to take it out.

From the owner: We Believe that your technology is an extension of your body. Gearvana Specializes in getting you…read moreconnected again when you run into accidents. From Cracked iPhone Screens to Smart Home Setup we are focused on helping you fill the gap that is between you and your Tech.

Twice I have tried to call T-Mobile about their internet service, but after waiting for 10 minutes…read morewithout an answer, I gave up. That happened both times I called. How can I do business with a company I can't even get ahold of?

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.

I went in simply to upgrade my sons phone and ended up with cancellations of my four existing…read moreaccounts and 2 new accounts created while in the store. The team appears friendly and helpful but they are commissioned by activating accounts and they work openly to deceive you for the sole purpose of activation of new accounts. My goal was to upgrade from an iPhone 11 to an iPhone 14. They quickly redirected to an iPhone 16 bundle that was the same price of the iPhone 14 and included 2 free tablets. What they did not tell me was that they activated monthly services on those devices. They also cancelled my existing services and moved me to a new service that I did not request. All of this was deceptive and purposeful with the sole intent of gaining commissions for 6 new activations. I lost all of my grandfathered services as a long time Sprint customer in the process. Do not go into this store unless you like working with used car salesmen

Jenni is an absolute delight every single time we enter this establishment. She is always kind,…read moreattentive and efficient when working our services. 10/10 would recommend

what a joke. I ordered a poster, I called to see if my dad to could pick it up , they told me they…read morecouldn't switch the name for pick up because I put mine already. it's a poster a POSTER?? if I confirm it's me, give you a reference number you should be able to switch the pick up person. ridiculous. guess I'm glad the poster is good but they didn't make picking it up easy. maybe if it was printer but a poster come on.

order placed online, was not ready for me to pick up even when I was told it would be ready in 30…read moreminutes. cancelled the order and went into the store to pick up what I wanted. After grabbing the stuff I needed, went up to the cash out line and the ONLY associate working was busy blowing up balloons. Im currently standing in line as I type this review!!! Been standing here for over 15 minutes (and there are 9 people behind me)!! ridiculous!!!!

ALLIE and RUMEL deserve high praise for their awesome efforts and abilities to solve issues. I…read morespent over 3 hours at the Apple Store and they did everything possible to help me. T-Mobile made it very difficult to switch my service (not their job but they still forged ahead with solutions) and my new Apple phone. I truly appreciate the exceptional service they provided and am so grateful!!

Ordered iphone 18 pro on line, Went there to pick up and set up the phone. The store employee was…read moreextremely rude and dismissive that I decided to cancel my purchase and left,