Paoli Peaks' Arctic Blast tubing was an absolute mess and a clear example of poor planning and…read moreworse communication. We drove 2 1/2 hours to get there, only to have the experience effectively canceled. No warning ahead of time, no meaningful explanation on site, just a refund. To make it even more frustrating, the refund email was titled "Thank you for your purchase," which felt incredibly tone-deaf considering the experience never happened. There was no apology, no acknowledgment of the inconvenience, and no effort to take responsibility for the situation. The staff at the window showed no care and said "yeah a lot of people have booked that for today" when expressing that we booked for it and were charged for this experience. Wasting customers' time, gas, and entire day with this level of disregard is unacceptable. Paoli Peaks clearly prioritizes sales over customer experience. We won't be back, and I strongly recommend others think twice before making the trip.

As someone skiing for the first time, I believe Paoli Peaks was the perfect place to learn! I came…read morethree times in the span of a week, and here is what I learned. Opening weekend/Sunday afternoon: The rental line was no joke two hours long. It became significantly shorter later in the evening. If you don't want to wait, come later or bring your own gear. Somewhat crowded but not so much that I wasn't able to learn in the discovery zone. During the week: The temperatures were above freezing, so what snow was left was turning to slush. Better than the ice experienced a few days prior though. There were several points where I was the only person in the discovery zone, especially as it got later in the evening. Being here at night is so cool!

Had a really good experience with a seasonal rental for my kid. We showed up and walked out with…read moreskis, poles, and boots in about 30min. Most places make you wait a long time and then make a second trip to pick up the skis. A young employee was helpful and chatty with my kid, making sure he had the right fit to match his ability.

Top notch customer service, exceeded our expectations. Incredibly knowledgable with a huge array…read moreof top of the line gently used & new gear at terrific prices & patient with our teenager choosing his Christmas present. Worth the drive from Indy.

I had a very frustrating and disappointing experience at the Play It Again Sports on April 6, 2026…read more I purchased an Odyssey putter for $130, used a $57 store credit, and paid the remaining $82.29 on my Mastercard. When I returned the putter because I wasn't satisfied, the refund process made absolutely no sense. I was only refunded $12.24, then charged $70.05 for two other clubs, and told I still had a $57 store credit remaining. When I asked for clarification, I was simply told "that's just the way it is," with no real explanation. Because of this, I felt forced to pick out additional clubs just to use the credit--something I did not originally intend to do. The whole situation made me feel like I was being treated as if I were trying to scam the store, when all I wanted was a straightforward return based on the store's policy. To make matters worse, one of the older employees took a phone call in the middle of my transaction and aggressively pounded on the keyboard, acting like I was an inconvenience. The level of customer service was unprofessional and disrespectful. What's especially disappointing is that just one week ago, I had an excellent experience at the Play It Again Sports Springdale location, where the staff was professional, helpful, and handled both a purchase and return with no issues at all. Based on this experience, I will not be returning to the Red Bank Road location.

My husband insisted on coming here while on vacation because it brought him nostalgia. It was…read morerather full in the store even with only one other group of customers because of all the products. My husband enjoyed himself more than I did but I did enjoy looking around at all the options. My husband ended up purchasing his first disc golf disc, which is was extremely excited about especially since it was reasonably priced. The employee was friendly and offered to help with anything we needed. We're definitely glad we stopped in.

It was my first time skiing! And this was a good spot to try it out! The check-in and rental…read moreprocess was smooth and easy and the bunny slopes were great for learning. There was staff available to help you out when you needed. Even the food and drinks were not bad! Hot chocolate? Yes, please! My only complaint is that one of the conveyer belts (if that's what they're called) had a huge dip right before getting on and you had to struggle to go slightly uphill to get on the belt. Otherwise a great experience!

Location so easy to follow. On arrival we were a bit confused which door to enter but I enter thru…read morethe right side straight back to the right corner to purchase ski n lift tickets. Then you go outside down the stairs to pick up helmets, ski boots and ski set. Lockers are easier to purchase downstairs since they are bigger and convenient. Beginner definitely take that ski lesson if you never ski before. I was a bit hesitant so I stayed on my bunny and green beginners stage slopes. Not for the weak either cause you can seriously hurt yourself falling. All in fun they do have snow tubing which on the weekdays they only open at 1pm. Weekend 9:30am for snow tubing.

I ordered a gift card as a Christmas gift. The online process was easy. The gift card was…read moresupposed to be here on December 23. I didn't get the card until December 27, that left me without a gift for my nephew!

I needed a good pair of footwear for a family trip to Ireland. Racheal ( who is AMAZING ) spent a…read moresignificant amount of time with me trying on several brands and checking the fit until she found me the PERFECT boot. During a week of A LOT of walking in the " Emerald Isle", feet were dry and comfortable! It is service like this that has made our family regular customers at this store!

This store is beyond incredible definitely a must see if you're a sports fan and in the Cincinnati…read morearea They have hoodies, hats, jerseys,hockey equipment, Football helmets (Full size and mini) basically any sport you can think of they probably have the gear for it Not to mention everything is customizable Service was great Fair Prices as well

One of the best sporting goods stores in America. Going here since playing youth football 40 years…read moreago to get my equipment and would see Bengals players there occasionally. Its OUR Mitchell& Ness

Bought my first camping gear here in 1981. Been going back ever since. Wonderful old store that's…read morelike going to your Grandpa's house. I love the creaked old floors. Knowledgeable personable staff there when you need them, but leave you be when you want to roam. Good prices, extensive gear selection, and they allow you to bring your dog in. What more could you want?

Really awful customer treatment. Manager was rude and there prices are way too much. Check out REI…read moreoutlet online.

If you've never been to this Bass Pro Shops, prepare to lose three hours and at least one…read morepaycheck--and honestly, you won't even be mad about it. Walked in for fishing hooks. Walked out with a kayak, beef jerky, and the sudden desire to grow a beard and live off the grid. This place has everything: flannel shirts that whisper "I chop wood recreationally", boots tougher than your ex, and a taxidermy collection that's probably more extensive than the Smithsonian's. The staff? Super helpful. They knew exactly which rod I needed for "panfish, but like, aggressive ones." Bonus points for the ambiance--where else can you shop for deer blinds under a fake indoor mountain and a ceiling full of ducks? Fun place and I highly recommend. Go check it out

Always love coming to this place! Always friendly staff; the store is always clean and well…read moreorganized. Lots of inventory of just about everything outdoors, items for cooking and children. Love taking grand children there to see the fish and animals all over