Yummy Napoli pizza. My first bite into the pizza, I was really surprised how good it was. The…read moredough was light and the red sauce was very good, you know it's fresh quality tomato sauce, probably made in house. We also ordered the Frito Misto, it's good. The breading was seasoned just right. Our spaghetti and meatball was just okay. Although the flavor sauce of the saquce was good, it was quite salty for us. We let the manager know to let the kitchen know. They were gracious enough to offer to remake it . Service was good.

I travel to Manila frequently for work, and this was my first time staying at Shangri-La. It's…read moreclearly one of the older hotels in the area, and while the property has a long reputation, my experience was disappointing, especially as a business traveler. The room wasn't as clean as it should have been. The worst part was room service. They rolled the cart directly into my room, and it was visibly dirty and unsanitary. It honestly grossed me out enough that I didn't want to order room service again. This is something that should be basic and non-negotiable at a hotel of this level. I had also requested that the front desk note that I work U.S. hours, since sleep during the day is critical. That note was never added, and I was woken up abruptly while trying to rest. When traveling internationally for work, that kind of disruption makes a huge difference. The beds were not very comfortable, and soundproofing was poor. I could hear people talking, yelling, and children screaming at all hours, including late into the night. I was there during the holidays, which I understand is a busy time, but the lack of sound insulation made it difficult to sleep. The one highlight was the buffet. It's large, with a lot of variety, and the service there was excellent. The staff were attentive and professional, and it was easily the best part of the stay. Overall, this feels more like a resort hotel suited for vacations and families rather than business travel. I'll be going back to the Westin for future trips, even if I have to pay the difference myself. Unfortunately, I would not stay here again.

5 stars alone for the attentive service from all the staff. From the front desk, security team, to…read morethe restaurant, spa staff and housekeeping.... The staff treat the guest with high regards, professional and so friendly. I appreciate the spacious rooms. And each room has their own bathroom which is convenient for large families. The rooms have a kitchen, dining table and living room. The space is nice to have and doesn't feel so crowded in a hotel room. Family friendly environment. Only thing I'd like to see is an upgrade in the furniture, curtains, and new fixtures in the bathrooms. The suites are majorly outdated. And sometimes our fridge didn't work, we had to throw out a few food items that had spoiled. The surrounding malls and restaurants is nice to have in walking distance which gave us plenty to see when we weren't with family. They have a restaurant on site that has a buffet breakfast and the place continues to serve until midnight. The menu has Filipino and other international options. They are so attentive and treated us like family. My father utilized the spa and sauna frequently and enjoyed the company of the staff at the spa who assisted and made it comfortable. I also recommend utilizing their airport shuttle which is so easy to book on their website or in person with the front desk. Shout out to the awesome staff who made our month long stay a pleasant experience: Chito, Jesiel, Ato, Dante, Joey, Mj, Emmanuel, Clyde, Nico, William, Michelle, Alexa, Almar, Belle, John, Edmar and Lerma.

I booked The Linden Suites through Booking.com and let me just say, if you are going to book with…read morethem, either book through their main website or call directly. For whatever reason, me and my partner were given the impression that they were not prepared for our arrival. We arrived at the scheduled 4PM check-in time, yet our room wasn't ready right away and it took more than an hour. While waiting in that hour, the receptionists/front desk employees showed no attentiveness or urgency to give us an update or status as to what's going on. We were told something like our reservation needs to be updated in their system.. I shouldn't have to be the one to approach each time to ask what's going on, like at least apologize for the wait, check on your guests, etc. I come up, to get an update, and they said housekeeping is preparing our room..? I just think they should remove their listing on Booking.com if they're not active in using them as a third-party site for booking reservations because it just appears to me they did not anticipate for our arrival at all. My next complaint, for a "4 star hotel" their plumbing sucks. Couldn't even get hot water at times. Even the shower head isn't fully functioning, like somehow both shower head and faucet is on even though you just want to shower, not fill the tub. Plus somehow the showerhead water pressure is too strong, as if you're blasting yourself with a pressure washer; showering shouldn't hurt?? The breakfast buffet I'll give 3/5 because sometimes the food selection is really good, but it's hit or miss. Some days they serve food that's just mediocre or nothing impressive, like my boyfriend cooks better corned beef, how is this suppose to be a high-end hotel. Another thing that doesn't make sense and made our stay unpleasant is their parking system. If we're staying at the hotel for 17 nights, I don't get why EVERY time we leave hotel parking, we have to get a new assigned parking spot upon our return. I don't understand why they don't just assign one spot indefinitely throughout our entire stay. Every time we leave hotel parking, we have to speak to the parking attendant and present our parking ticket each time, and almost every time, we have to get a different parking spot upon our return to the hotel parking. It's just annoying and unnecessary. My final complaint is housekeeping entering our room without permission when the privacy light is on; my boyfriend was in the shower then heard someone knocking at our door. He put on shorts, but before he could head toward the door, housekeeping just helped herself to entering. When the privacy/do not disturb light is on.. And my boyfriend was shirtless, so of course she's surprised and reacts.. But yeah, why enter the room when the door message is already set to "privacy" and no one's answering the door. Overall, I'll give this place 3 stars out of 5 at best because at least when ringing housekeeping or making requests, they've been very kind and attentive and the rooms are clean and impressive, especially when you book a deluxe suite with kitchenette and nice city view. However, I will not return to this hotel again.

Pros: Pretty quiet. Maybe the hotel was fairly empty, but I…read moredidn't hear much noise Beds/ pillows fairly comfortable Staff friendly Room decent size. Easily sufficient for 1-2 Close to Megamall and restaurants Strong and relatively quiet ac Clean Free fairly fast WiFi Cons: Very dated; not sure how it got 4 stars. The lobby was nice but the rooms were old I selected a "deluxe" room but there was nothing deluxe about it. Wonder what the standard room is like? Beds are really small Housekeeping woke me up at 9 just the morning after I checked in around 2am!?

I booked my family in this hotel for a total of $481.93 for a 1 bedroom suite from December 24-26,…read more2022. Positive: 1) Staff are polite with accommodating behaviors. 2) Location - various activities around the area during the christmas season 3) Breakfast Buffet - the choices and service of staff is excellent. Negative: 1) Received confirmation letter on 12/23/2022. The unit has been ordered to be set up good for 4 adults and 1 kid. On day of check in, room is not ready after entering the room. With your guests allowed to check in means the special requests should have been set-up too, not during your guests are already inside their room. 2) Room cleanliness is not appreciated specially the floor with carpet. Not vacuumed properly. 3) Your pool has several debris floating above - which made the other hotel guests not to swim. That includes the base of the pool too- dirt, slippery, etc. 4) On day of check out, 2 guests were locked inside the room. This does not affect their time on that day, but traumatic also. to them. Your door lock run out of battery ( we appreciate the preventive maintenance you had in place ). How the management respond? They have to use "something tool" to open the door for quite a bit of time.

*Note: This is 4.5 Star review…read more The last time I stayed in Go Hotels was back in 2010 at their Mandaluyong branch. At that time, I didn't like the room and the location was not convenient for me. When I saw that this branch opened in the middle of Ortigas area, I decided to give Go Hotels another chance. I must say that, compared to the Mandaluyong branch, they stepped up in terms of customer service! During the week that I reserved, it was the weekend before Christmas and there were heavy rains. I remember that I planned to check-in late because I had a meeting in the afternoon. Unlike other hotels (if you don't appear on time, they give your room away!), they called me to make sure that I was still going to avail the room and wanted to ask if I needed assistance to get to the hotel (amazing!). When I arrived at around 5PM, they had all the papers filled and even a pouch of complimentary toiletries. I signed everything, paid with my card and went straight to my room. Quick and easy! The room is spacious and comes with a LCD TV. The bed was very comfortable and the pillows were the down-feather kind (so soft!). WiFi comes free with the room and it was steady the whole evening. Best of all, the bathroom is clean and well maintained. There is a no eating policy in the room which is a great idea so that no insects are attracted into the room. If you want to eat, they have a common area near the elevator where you can eat and have drinks from a vending machine. Robinsons Galleria is just a few steps away. You also are near Megamall, Podium and Shangri-la mall. Don't worry about getting food. There are many food options near the hotel. You can also walk to Sapphire Bloc for a few drinks (go there for the Happy Hour, 4-8PM). Go Hotel is a good value hotel compared to the other hotels in the area. This is not a "Five Star" hotel but if you need a no-fuss, comfortable place to stay while in Manila, this is the place to be! :)

This is a "budget" hotel. Super cheap and compact. The rooms are very small and everything is…read moretight. The water only gets warm never hot. The wifi is sub par but for the price you pay per night, I can't complain. My room had multiple issues including a clogged shower head and lack of a hair dryer (had to pay 100p per use). Would only recommend for those who are on a tight budget or only use the room for sleepinga few hrs.

Discovery suites is surprisingly a great place to stay if you're looking to explore the Ortigas…read morearea, SM, podium and mega mall! My family and I have stayed here two different occasions and the service was very good. The inside reminds me of an embassy suites back in the US you can see the rooms by looking up above every time we walked into a room , we experienced ice cold air conditioning. I think what the one drawback was, is that the hot water is not consistent The hot water at the bath the first time was very consistent and steamy. The second visit had hot water for a short period of time Will probably want to stay here again in the near future

Just got home from my 2 week stay at Discovery Suites. There are so many amazing things I would…read morelove to say about this place I don't even know where to start! From the moment you get out of your car... you are greeted with such amazing service. Every single person you pass says good morning/ afternoon / night. This place is clean and is located near two amazing malls just walking distance across the street. The Podium and Mega Mall. Our room was equipped with 2 bedrooms, 2 bathrooms, living room, dining room area and kitchen with microwave and stove. It was beautiful. Unfortunately not that great of views BUT that's not really something I expected. They have a great gym, an amazing breakfast buffet and they kept delivering freshly baked goods, wine and other cute little gestures to say thank you for staying with them. My stay here was so pleasant and I would recommend for anyone to stay here if you're visiting. The only thing is the pool isn't that nice at all... But come on, that's why the Philippines has beaches! They don't want you staying at hotel pools. Only reason why I gave it 4 stars is because of the pool. Otherwise this place is excellent. Another perk is they have US . No need to use converters

Late Post: This was my first time staying in Mandaluyong…read morearea. Was here for a week in business. Gotta say I had no real bad experiences. Hotel is clean, trendy and a little boujie and Iam here for it. Complimentary breakfast buffet was great. Food does not rotate often, but it was great. Local dishes to some american classics and 3 kinds of sausages will always hot the spot. Staff was always professional and helpful. Room was great, and always spotless after room after Housekeeping comes through. Loved the fact there is a 7-Eleven on the ground floor, Jollibees next door, a bank next door, and McDo down the block. Skybar Vu has nightlife, music playing decent appetizers with some amazing views. Def would not mind staying here again next trip.

Stayed here again for 5 days & loved it. They have great service & great rooms! Breakfast is good…read more& can probably get better. Jade & Pola at the breakfast buffet gave us us excellent service! However they started this weird policy of not being able to wear sandals to breakfast buffet which was obviously not enforced by staff... lol. So I hope they get rid of that policy. I will suggest that on their survey. I love this hotel & will definitively stay here again. It's walking distance to everything so you won't starve lol.

I have checked into the BSA twin Towers three times it's a decent economical hotel and I always get…read morethe one bedroom suite. Pros: The one bedroom suite is a decent size room with nice views. Also if you book your room directly through their website you can get the option to have breakfast at their breakfast buffet on the eighth floor. Cons: The Customer Service leaves a lot to be desired. Even when rooms are available they are ridiculously strict with their 3 PM check-in. There are times where I've had to go walk around mega Mall for a couple hours just to burn time after a 19 hour flight just to get there. The pools on top of each tower are OK but they are normally freezing. They need to do a better job of keeping it as a refreshing temperature. And you only get two towels in the bathroom. Which is ridiculous because my girlfriend uses one for her body hair and when you ask for additional towels, they want to charge me more money. And the elevators are ridiculously slow

Check-in process was fast for us. We've stayed here several times because it's conveniently…read morelocated across the street from SM Mega Mall. Breakfast is a little pricey there so i bought food nearby from street vendors. Very inexpensive and tasty. Hotel service was good, AC worked well and lots of hot water in the shower. We always get the Executive Suite which is always comfortable. Only downside to this place is there are little roaches running around.

You don't need to get out of the city to de-stress…read more Massage is an immediate relief to relax muscles. Water is essentially the core element of cleansing and healing. Ace Water Spa combined the therapeutic benefits of massage and water. It utilize a system that controls the flow of the water to condition specific areas of the body. You can choose from light to hard pressure massage. Management of Ace is strict with dress code and proper swimming attire is required. The shop located at the entrance sells rash guard, trunks, and swimwear for kids. Upon getting our access, we proceed to the entry point at the 2nd level. The shower room is wide enough to fit all guests. We are provided with swimming caps and keys for the locker to secure our bags. Smartphones and camera is not allowed at the spa area. You can take your photos at the viewdeck before going down at the pool area. Hydrotherapy stations are labeled with instructions and health benefits. Tight muscles was relieved as I lay down the acupuncture rainshower. High impact rain showers drizzle through my back and legs. Invigorate your senses at the Herbal Zone with 4 pools of different scents: Mint, Jasmine, Rose, and Lavender. It promises to sooth muscles and keep the skin soft. Each pool is marked with temperature and recommended maximum duration of stay. The herbal pool is located in the corner of the steam and sauna cubicles. It is advisable to dip into the cold pool after the thermal bath to moderate body temperature. Plunge into the 25-meter Lap Pool with 4 lanes. This is also the venue for the swimming lessons by Bert Lozada. It is an interactive experience for the whole family. Young ones can play around the kids's pool, floor fountain, bucket splash and float in the lazy river. 4 hours of relaxing aqua theraphy is priced at P550. Get a discounted vouchers by availing online coupons from Metrodeal. The Spa is open from 6:00am to 11:00pm. Booked a Deluxe Executive Suite for P5500 inclusive of spa access for two, breakfast, and a voucher at Sky High bar worth P500. Price is not at par with online rates so I reserved directly at the hotel through phone call. We are assisted with kind gesture from check-in until we vacated. The room is equipped with a comfortable bed, working station, a dining table for two, and small kitchen. The grocery is just a walk away from the hotel. We shopped for ingredients at the Pioneer Center Supermarket to prep for dinner. The room's cooking area is complete with an induction stove, microwave, refrigator, dishware, and utensils. Relaxed the night away at Sky High Bar in the 21st floor. The penthouse gives a 360 view of Ortigas and Bonifacio Global City. Menu price is as high as the venue. The glass of cocktail is priced at P165 and beer is at P100 per bottle. Ordered a platter of spring roll trio for P220. There are a lot of restaurants within the hotel including Persia Grill, Figaro, Eleven Tables and Share Tea. Unleash your inner artist at Sip and Gough. Book a session and paint over wine and cheese. All the materials are provided for P1000. Simply go to the official website of Sip and Gough and register for a session. Kapitolyo is also a known food mecca. Ace Hotel is near food parks and unique dining options. There's Silantro for Fil-Mex tacos, Rub Ribs, Locavore for fusion filipino food, Lee Hak Korean BBQ, and even fast food choices. De-stress, swim, sleep, play, and eat. Convenient location and hassle-free transportation options. There are Cabs and Uber outside the hotel. Ace Hotel and Suites is strategically located near Pioneer St. and Shaw Blvd.

Ace Hotel and Spa is actually a good place to conduct forums and conferences. Great customer…read moreservice and great facilities as well. Unlike other hotels, they provide you a folder with your pen and paper. That's a first for me. In their buffet, I've tried their Pumpkin Soup, Sweet and Sour Fish, Roasted Herb Chicken and Beef Stroganoff. I like their Salad station as well. And really love their Banoffee cupcake. Highlight for me is the dessert and the Beef Stroganoff. It's tender, not that salty and gravy has a nice consistency. The Banoffee pie is also great! Love na banana caramel flavor! So if you are looking for for your next event place, Ace Hotel and Spa will be a great option for you.

in the states we call these roach motels. couldn't sleep with the smoke coming through the ac unit,…read morethe partying in the hallway and the ipis singing "we are family". it seems to be convenient for an affair. but I wasn't here for all that. if you want a clean and quiet space to recharge your lowbat - this ain't it.

Not a bad lil place for a couple of hours id comeback again. Nice friendly service.....read more