Do not recommend they switch BI's too much. My son is severly autistic and has a hard time sleeping which caused a few cancellations due to him not waking up for sessions or falling asleep during sessions. The doctor wrote the company a letter to please refrain from dropping him from services due to his inconsistent sleep schedule and the insurance even came up with an adjusted schedule for him and they still gave me a hard time and wouldn't continue sessions unless I had a meeting with the supervisor Irena in regards to schedule and this month he only had 3 cancellations . Only ONE over thier policy. So even with a doctors nnote and insurance they hound you about attendance. Don't go with this company if you need to cancel or reschedule for doctors appointments they give you a hard time make you feel uncomfortable and constantly threaten to drop clients. She will talk to you very nice like we want to work something out but than turns around and continues with the same hounding behavior in regards to attendance .
Oh and if their BI's make you feel uncomfortable their BI's get no consequences. I had one lie on me and say I let my son throw water at her and said I said I didn't want her in my house so they allowed her to drop him as a client and because when I moved I requested a week off to get settled in and get furniture so she didn't like that and dropped him. Which I gave them noticed months prior to the move and they said ok . She also asked to help her commit. Fraud if I want to cancel just let her know in advance and she will sit outside my house so she can get paid because when I had to cancel she said her check would be short and she couldn't make her payment for her jeep . Her name was Zayra or Zaira whatever and when I brought this to thier attention thier like oh she's not going to get fired and put the blame on me . And no I didn't not agree to help her commit fraud . So my son lost a mo th of aba services waiting for someone else being trained . Which I love her if u guys have to go here request Asia she's sweet and hands on so far . She's been with my son two months but I have to change agencies they don'tisten and they're not empathetic to your child's needs .and it's Aba therapy not physical read more