I selected Chase Security based on the Yelp reviews and was not disappointed. Greg came on time,…read morewas very pleasant, and he definitely knew what he was doing. He used to be an installer for ADT and has installed thousands of home systems before. He now works for himself and has a small business. My mother-in-law moved to a care home and nobody knew her master code at her home. Her system was not used for a year. Greg came and professionally reset the system with a few tricks he knew (as the old Honeywell system happened to be from ADT Protectron). He did not try to pressure sell me on a monthly monitoring program, although he did offer that service as well. At my request, he replaced the old monitoring panel with an alpha numeric panel which is now much easier to determine what is going on compared to the old numeric code panel. He also installed a second horn which was ingeniously concealed. Intruders trying to smash the first horn would be confused as to why the horn is still going off and would continue trying to smash the first horn. He could have unnecessarily replaced the motion sensors but he said they were fine. Since the smoke detector and CO detector needed replacement because they were too old, Greg gave me the options and said it would be cheaper to buy them stand alone from Costco rather than replacing them in the alarm system. He disconnected them from the alarm system at my request. I did not bother to comparison shop for services as Greg was fair with his prices. People need to make a decent profit living in the Lower Mainland. I didn't want the hassle of a person making you feel guilty about not buying monitoring. He gave me all the price options and allowed me to make the decisions without any pressure at all. He doesn't have a fancy truck or van but came in his car. I highly recommend Greg. He's a good guy.

Greg was the ultimate professional installer and is true to his stated expertise. My alarm system…read moreneeded some TLC and while others were were only interested in selling me unwanted monitoring services or no service at all, Greg appreciated what I was looking for and delivered. I'd recommend Greg over ANY other alarm company in the lower mainland!

Arpel is great. They were very flexible when wiring my new home with a full security system. They…read moredid a great job and I am very happy with the install. Price was great and monitoring is great too. Everytime me or my kids have set off the alarm, i get a call from the station. Very happy, thanks Arpel.

I received enough information to make an informed decision on what was right for me. Their advice…read morekept my monthly fees low and the installation was quick and professional. These folks value your business and their professional staff were great to work with. They also have a good followup strategy that makes sure you know how these sophisticated systems work. I've told all my friends about this wonderful quality business

From the owner: * Security Systems * Video Surveillance…read more* Access Control * Alarm System * Intercom

Amazing service! I bought a home security system and camera and I can't believe I went this long…read morewithout one! They were professional, prompt and the best part was that I didn't have to sign a contract. I would recommend their services to anyone.

Had an old security system that did not work well. Contacted Westridge for review and upgrade…read more Improvements included upgrading the alarm, fixing the camera system, and upgrading the DVR. Did a great job, the tech was very knowledgeable, skilled, and patient with me, and management was efficient. I knew all my options and had all my questions answered. Excellent all around.

I have used Vandelta for years as I am in Property Management. Mick is the best tech. He is…read morealways professional, polite, punctual and if he happens to be running late always lets me know. He always has the answers and fixes for any issues I have ever had. Also is very helpful if you have questions. I required immediate service that was sort of an emergency and Mick came to save the day. I will always use Vandelt and hopefully Mick will be there for a long time.

We commissioned Vandelta to install a 30 point access control fob system with elevator controller…read more The job went smoothly and they were incredibly thorough as well very professional. Good company to work with!

No customer experience. Tech support cannot tell the difference between Telus Security and Telus…read moreCustom Home Security. It shows in my account. They send the wrong people to my house and the tech says, no I cannot work on this. So I need to start all over again. First wait was 3 days before someone could arrive. Now an auto msg says Jan 21st, 8 days from now. This is a security issue/failure and they want me to wait 3 days and another 8 days. Really? ADT had much better Customer Experience and Customer Retention. Telus calls my recent switch an upgrade. Funny. $3000 later.

Was happy with ADT. When Telus took over, all customer service went down the drain. They will not…read moreservice equipment that was not theirs to begin with. And to upgrade, of course, big rate hike. their customer service stinks. End of story. Avoid at all costs.

Beware of Alarm Guard Security who are door knocking and are posing as a affilate of Telus. Its a…read morescam and they will lock you into a contract with faulty system you can't get rid of. Do not sign anything with them.

Don't even think about getting ADT services from this company In Langley specifically or vancouver…read morearea in general. Since November last year to today June 20th ... the services is not working properly. Every month we called ADT to look to the different issues .. they submit a ticket .. but unfortunately the technicians never show up to your home. You get a call a month or 2 months later .. they want to come fix it hahaha .. they even have the guys to tell you on the phone that they are scheduled to come today following the ticket opened 2 months ago! I tried to cancelled this contract many times .. they give you hard time and they keep saying you have a contract signed! Yeah, well that's right i have a year contract ... but yeah .. the contract is for a properly working services. Anyway, i spend hours and days on the phone and days of the queue to get this resolved. Apparently they don't want take the easy road to solve this. I am going for legal action as of Friday. I already submitted a claim with the lawyer and they are starting the process to go after this guys! A contract is suppose to be serving both parties needs .. not just secure their payment for the year. You can't commit to what you promise on the contract ... my financial obligation as well becomes Void. See you in court!