Excellent eye care here from the checkin staff (Keegan), assistant (Rachael), to Dr Axelson!…read more Clean, well staffed office and exams. Office & optical department is on the lower level of the building, so remember to take the first left into the lower level parking. You can park in the upper parking lot but then you will have to take the steps down or walk down the hillside.

I continue to be impressed with this location. It is easy to get in with scheduling. The staff is…read morealways super friendly. On my visit today the gentleman who works the frames shop was able to help with a bow repair at the last minutes before close... The whole while with a great attitude! (I know it is annoying when customers show up right before close, but this was my last chance before the weekend to get my kiddo in so we could take the tape off of his frames.) thanks for "going the extra mile!"

The level of disrespect I encountered today is staggering. I've been an established patient here…read morefor some time, but after this experience, I will never step foot in this office again. I made an honest mistake and showed up for an appointment that wasn't on the books. When I realized my error, I simply asked to quickly schedule a new one. The woman at the desk told me, "Sure, but I need you to step aside so I can check out patients." Excuse me? There were two desk staff members present and only one patient waiting behind me. Instead of the second person helping me or the first person taking thirty seconds to look at a calendar, I was told to move out of the way like I was a disruption. I have never been treated so rudely in all my life. To be told to "step aside" at a business where I am a loyal patient is a slap in the face. They clearly have no regard for patient retention or basic manners. They have officially lost my business permanently. If you want to be respected as a patient, go elsewhere!

I went to Associated Eye Care for cataract surgery. Dr. Park…read moreperformed the surgery in Stillwater, MN. I cannot elaborate enough about the quality of care that I received. Dr. Park, and all of the staff were exceptionally courteous, friendly, and professional. Most importantly, they really care about their patients, and go out of their way to make them relaxed and confident in the care they receive. It is not often that I experience such excellent service and interactions with ANY business. Most of them do not rise to the level exhibited by Associated Eye Care. Thank you Dr. Park, Patricia, Jennifer, and Kelli. (I apologize if I missed anyone, or got names wrong. Blame in on the anesthesia not old age LOL) Steven Lorbach Lino Lakes, MN

The doctor suggested that I have a special eye mapping test after my annual eye test due to family…read morehistory of glaucoma. That was fine but she failed to tell me that if I had this done during my annual exam that the entire visit which is usually covered by insurance would not be covered. I know they give you the statement card before hand stating something like that but the doctor should remind you and have you make a separate visit for that so you aren't stuck with a $400.00 dollar bill. I will not be returning to St. Paul Eye Clinic.

Went here last year for eye checkup. Did not happen to tell me there would be no coverage by my…read moremedical and then were not cooperative in any sort of adjusting charge for the service. On top of it all, my prescription was quite different from my previous prescriptions, got glasses made to the prescription and they are not useable. Went back to old eye doctor to find out prescription has changed a little, but no where near what St. Paul was telling me and I am seeing 20/20 again corrected. Please go somewhere else for your own good.

Fantastic experience! While the name "St. Paul Eye Clinic" seems like it would be isolated to St…read more Paul only, it's important to know that locations exist all across the metro including but not limited towards: Woodbury, Eagan, Roseville. Text messages are sent prior to every appointment and if pre.paperwork can be completed, you will obtain it in advance which helps speed up the process when you arrive. A big shout out to Dr. Quick who I consulted with due to needing cataract surgery. She was extremely knowledgeable, comforting, gentle and kind. Dr. Quick helped me learn what my options were and made herself available to me even after our appointment showing complete professionalism. As eyes are a big deal, every patient wants to know that they are in good hands and Dr. Quick is one of those people.

Terrible clinic!! Do NOT go here! Dr Bachmeier is awful! Doesnt care about your eye needs just…read morewants to get in and out of the room. Even tho he asks you if any questions, he gets annoyed when you do ask as he just wants out of the room! Reception desk staff ignores patients waiting in line to be checked in. They are too busy chit chatting! And then are rude when they finally do acknowledge you. Billing practices VERY sketchy at this clinic! You go in for one thing but they charge for another or multiple things you didn't even have done. Had pre authorization done in advance to make sure exam covered and then tried to bill for a non preauthorized exam! Good try people! Busted! Called my ins company and they flagged the claim so it got paid probably! You deserve better eye care than this place could ever offer so please do NOT waste your time going here! You will be EXTREMELY disappointed so don't bother! They are NOT worth your time. I will definitely be going elsewhere in the future!

My cataract surgery went perfectly. Since birth I've had sight in only one eye. My remaining eye…read morewas 20/2000. After surgery it's 20/25 without glasses. I'm so thankful!

From the owner: Dr. Downie joined Associated Eye Care in 1995. He completed his undergraduate studies at Carleton…read moreCollege in Northfield, MN. He received his medical degree from The Ohio State University College of Medicine and remained there for ophthalmic residency. Dr. Downie completed fellowship training in vitreo-retinal surgery at the Charles Retina Institute in Memphis, TN. Dr. Downie's practice emphasizes medical and surgical management of diseases of the retina and vitreous humor, including retinal detachments, macular degeneration and diabetes.

Dr. Whiting doesn't even work here anymore. They're just falsely using his name and reputation to…read moreget business. Even in a google search it comes up as "the most experienced," which is a blatant lie and dishonest, frankly illegal method of attracting customers. On top of this, they won't honor the lifetime guarantee given to dr. Whiting's patients even though the language in the provided agreement clearly implies that they must. Anyone who is being denied an enhancement as a former patient of dr. whiting's, i urge you to contact the bbb and file a complaint. You paid for custom lifetime lasik, which includes free enhacements. Dr. Whiting and Ovo clinic will not honor it. Whiting clinic will not honor it (which is absolutely illegal). Amazing that there are no class action suits.

Update: 5/16/2024 - Lasik was a success! For those…read moreconsidering it, here are a few things to know. Total time from entering to leaving the clinic is about a hour to an hour and a half. I was lucky only 5 people were ahead of me, but I was told that it can be as much as 20 (so could be longer) - The actual procedure is about 15 minutes. They use a little suction first on the eye. This for me was the most irritation and pain of the process. Due to machine being pressed against eye and has to be centered. Not comfortable. Not long though. - The actual laser you don't really feel anything, the doctor uses a little brush to wipe your eyes. If your eyes water a lot like mine. They do use a tiny little vacuum to get the excess liquid. (kinda like at the dentist but 10x smaller) - Eyes are a little red from the suction. But you notice a difference right away. Can be blurry at times on and off which is normal. Eyes need to heal, but use the drops regularly and recovery so far is great! Recommend! Love the staff there! First time here, was helped by Tamika who was excellent! Very friendly and informative. Came here for the free consultation for lasik. If you never done this before like me. Here is what to expect. (do the patient registration online, saves you time) Took about 1.5 hours from start to finish. They basically do a whole eye exam again and have you watch 8 minute video about the process. They go over pricing, side effects, recovery time and after care after the surgery. Lots of information but so far good experience.